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Hotel Tulum City

Property class: 2.5

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Photo gallery for Hotel Tulum City

A hotel room with two single beds, a wooden headboard, a painting on the wall, and a bathroom visible through an open door.
A reception area with a sign above the door, a fire extinguisher, and a fire exit sign on the wall.
A spacious room with a sliding glass door leading to an outdoor area, a ceiling fan, and a wooden desk with a chair.
A covered outdoor seating area with wicker furniture, a tiled floor, and a view of the street and buildings in the background.
A narrow alleyway with a paved walkway, metal gates, and potted plants.

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Tulum, 6, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪3 min walk‬
  • Place, Hospital de Tulum
    ‪9 min walk‬
  • Place, Jaguar Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Standard Room

A bedroom with a wooden bed, a wooden nightstand, a desk with a chair, and a mirror.

Standard Room

  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

A hotel room with two single beds, a wooden headboard, a painting on the wall, and a coffee machine in the corner.

Standard Triple Room

  • 210 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

A clean, well-lit hotel room with a large bed, a small bedside table, and a window with a view of the outside.

Standard Room, 2 Queen Beds

  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Tulum

Located in Tulum City Center within a 5-minute walk of Dos Aguas Park, Hotel Tulum City is within a 15-minute stroll of Hospital de Tulum. This 11-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a terrace.

What's nearby

  • Dos Aguas Park - 3 min walk - 0.2 miles
  • Hospital de Tulum - 9 min walk - 0.5 miles
  • Hunab Lifestyle Center - 4 min drive - 1.1 miles
  • Jaguar Park - 4 min drive - 1.1 miles
  • Tulum Mayan Ruins - 10 min drive - 3.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪La Guarida - ‬2 min walk
  • ‪Don Cafeto - ‬1 min walk
  • ‪El Pollo Bronco - ‬1 min walk
  • ‪El Mariachi Loco - ‬1 min walk
  • ‪Tacos Diaz - ‬1 min walk

About this property

Hotel Tulum City

Hotel Tulum City features free WiFi in public areas, microwave in a common area, and a terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 140 per vehicle one-way. Front-desk staff can assist with luggage storage, access to locker space, and tours or tickets. This hotel also has a communal living room.
Guests can stay connected with free WiFi. Coffee makers and desks are other standard amenities. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Communal living room
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This property doesn't allow children

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash Breakage deposit: USD 30 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 140 per vehicle (one-way)
  • Late check-out fee: USD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Tulum City
Hotel Tulum City Tulum
Tulum Tulum City Hotel
Tulum City Tulum
Tulum City
OYO Hotel Tulum City
Hotel Tulum City Hotel
Hotel Tulum City Tulum
Hotel Tulum City Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Hotel Tulum City?

Hotel Tulum City offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do near Hotel Tulum City?

This hotel is situated in Tulum City Center, just steps from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Does Hotel Tulum City have a casino?

No, Hotel Tulum City doesn't have a casino.

Is there an indoor pool at Hotel Tulum City?

No, there is no indoor pool at this hotel.

Does Hotel Tulum City have a restaurant that serves breakfast?

No, Hotel Tulum City doesn't have a restaurant that serves breakfast.

Does Hotel Tulum City allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Tulum City.

What is the closest airport to Hotel Tulum City?

The closest major airport to Hotel Tulum City is Tulum Intl. Airport (TQO), which is 25 mi away (45 minutes by car).

Hotel Tulum City Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

10/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021