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Tulum Cacao paradise

3.0 star property
Hotel in Tulum with a fitness center and a rooftop terrace

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Photo gallery for Tulum Cacao paradise

Junior Studio Suite | Terrace/patio
Standard Room, 1 King Bed, Ensuite | Private kitchen | Full-size fridge, microwave, oven, dishwasher
Junior Studio Suite | Terrace/patio
Junior Studio Suite | Private kitchen | Full-size fridge, microwave, oven, dishwasher
Comfort Apartment | Living area

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Pool
  • Gym
  • Laundry

Explore the area

Map
12 1 Pte La Veleta, Tulum, QROO, 77760
  • Tulum Beach
    ‪8 min drive‬
  • Tulum Mayan Ruins
    ‪9 min drive‬
  • Playa Paraiso
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪54 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Ensuite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

Comfort Apartment | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Comfort Apartment

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Tulum

Located in La Veleta within a short walk of Holistika Art Walk, Tulum Cacao paradise is within a mile (2 km) of Hospital de Tulum. This 4-room, 3-star hotel has private in-room plunge pools along with an outdoor pool and free in-room WiFi.

What's nearby

  • Tulum National Park - 5 min drive - 2.9 miles
  • Tulum Beach - 8 min drive - 4.6 miles
  • Las Palmas Public Beach - 8 min drive - 3.7 miles
  • Tulum Mayan Ruins - 9 min drive - 4.2 miles
  • Playa Paraiso - 10 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 100 min drive

Restaurants

  • ‪Sukhothai - ‬14 min walk
  • ‪El Camello Jr - ‬15 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬8 min walk
  • ‪Vaivén - ‬7 min walk
  • ‪La Consentida - ‬2 min walk

About this property

Tulum Cacao paradise

Hotel in Tulum with a fitness center and a rooftop terrace
Guests of Tulum Cacao paradise have access to an outdoor pool, a gym, and a rooftop terrace. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for MXN 2850 per vehicle one-way. Staff members can answer questions about accommodations, and also provide concierge services. Additional amenities include free WiFi in public areas, laundry facilities, and local meal delivery service.
Guests can stay connected with free WiFi. Private plunge pools, refrigerators, and microwaves are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Private plunge pool

Conveniences

  • Laundry facilities
  • Virtual front desk

Guest services

  • Concierge services
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Griddle
  • Meal delivery service
  • Microwave
  • Oven

More

  • Air conditioning
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's WhatsApp mobile app before check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 350 at check-out

Access methods

Access code, host will greet you

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A damage deposit of MXN 1000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2850 per vehicle (one-way, maximum occupancy 8)
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 6 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Tulum Cacao paradise Hotel
Tulum Cacao paradise Tulum
Tulum Cacao paradise Hotel Tulum

Frequently asked questions

Are free cancellation options available at Tulum Cacao paradise ?

Tulum Cacao paradise offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Tulum Cacao paradise ?

This hotel is situated in La Veleta within a short 15-minute walk of Holistika Art Walk. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Will I be able to park at Tulum Cacao paradise ?

No, there isn't parking at the hotel but you'll find free parking nearby.

Is there a spa available at Tulum Cacao paradise ?

Spa services at the hotel include deep-tissue massages.

Does Tulum Cacao paradise include a casino?

No, Tulum Cacao paradise doesn't have a casino.

Will I find an indoor pool at Tulum Cacao paradise ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Tulum Cacao paradise ?

There are many amenities for couples at this hotel, including a private plunge pool and in-room massages as well as an outdoor pool.

Does Tulum Cacao paradise have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tulum Cacao paradise feature a restaurant that includes a breakfast menu?

No, Tulum Cacao paradise doesn't have a restaurant that serves breakfast.

Does Tulum Cacao paradise allow pets to stay for free?

Yes, cats and dogs can stay for free at Tulum Cacao paradise .

Are there connecting rooms at Tulum Cacao paradise ?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Tulum Cacao paradise ?

The closest major airport to Tulum Cacao paradise is Tulum Intl. Airport (TQO), which is 24.6 mi away (49 minutes by car).

Can I book a room with a balcony at Tulum Cacao paradise ?

No, there aren't any guestrooms with balconies at Tulum Cacao paradise .

Tulum Cacao paradise Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

4.0/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Melanie

Stayed 4 nights in Jan 2024

2/10 Terrible

Patricia

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023