2/10 Terrible
Jordan
Sep 1, 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SelvaLuz Tulum Resort & Spa
3.0 star property
Choose dates to view prices
Photo gallery for SelvaLuz Tulum Resort & Spa
Reviews
2.02.0 out of 10
Popular amenities
- Pool
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
Explore the area
Carretera Federal 306 km 241+920, Tulum, QROO, 77760
- LabnaHa Ecopark AdventuresPlace, LabnaHa Ecopark Adventures14 min walk
- Soliman BayPlace, Soliman Bay6 min drive
- Tulum Mayan RuinsPlace, Tulum Mayan Ruins9 min drive
- Tulum Intl. Airport (TQO)Airport, Tulum Intl. Airport (TQO)76 min drive
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About the neighborhood
Tulum
SelvaLuz Tulum Resort & Spa places you next to Soliman Bay and within a few miles (5 km) of other popular attractions like Xel-Há Park. This 3-star hotel has 8 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.
What's nearby
- LabnaHa Ecopark Adventures - 14 min walk - 0.8 miles
- Xel-Há Park - 5 min drive - 4.4 miles
- Soliman Bay - 6 min drive - 2.4 miles
- Tulum Mayan Ruins - 9 min drive - 8.6 miles
- Playa Paraiso - 21 min drive - 13.8 miles
Getting around
- Tulum Intl. Airport (TQO) - 63 min drive
Restaurants
- Vela Sur - 10 min drive
- Vela Norte - 9 min drive
- Lobby Bar - 9 min drive
- La Cocina Del Pueblo - 5 min drive
- Seasalt - 10 min drive
About this property
SelvaLuz Tulum Resort & Spa
Guests staying at SelvaLuz Tulum Resort & Spa enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Other amenities at this spa hotel include a terrace and a garden.
Guests can expect to find free WiFi. Relax with a hydromassage shower.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Selvaluz. Services include massages. The spa is open daily.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
- A restaurant
Things to do
- Full-service spa
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- 24-hour front desk
Guest services
- Housekeeping (daily)
Outdoors
- Garden
- Terrace
Full-service spa
- Massage
- Spa open daily
Accessibility
- No elevator
Room amenities
Bathroom
- Hydromassage showerhead
- Private bathroom
- Separate bathtub and shower
- Towels provided
More
- Air conditioning
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 3:00 PM
Special check-in instructions
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
- This property doesn't allow pets
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for local cuisine breakfast: approximately USD 15 to 50 per person
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
- Check-in: 11:00 AM—-anytime
- Check-out: 3:00 PM
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards. Cash is not accepted.
Additional information about polices, regulations, and more:
- There are no elevators.
Property is also known as
Selvaluz Tulum & Spa Tulum
SelvaLuz Tulum Resort & Spa Hotel
SelvaLuz Tulum Resort & Spa Tulum
SelvaLuz Tulum Resort & Spa Hotel Tulum
Frequently asked questions
What is there to do near SelvaLuz Tulum Resort & Spa?
This hotel is located in Tulum, just steps from Soliman Bay. You'll also find Xel-Há Park and Tulum National Park within a short drive.
Is parking available on site at SelvaLuz Tulum Resort & Spa?
Yes, self parking is offered for free at the hotel.
Is there a spa at SelvaLuz Tulum Resort & Spa?
Selvaluz is the hotel's full-service spa and services include massages.
Does SelvaLuz Tulum Resort & Spa have a casino on the premises?
No, SelvaLuz Tulum Resort & Spa doesn't have a casino.
Will I find an indoor pool at SelvaLuz Tulum Resort & Spa?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.
Is SelvaLuz Tulum Resort & Spa a good place to stay for couples?
There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a full-service spa.
Are there hot tubs at SelvaLuz Tulum Resort & Spa?
No, there isn't a spa tub at this hotel.
Does SelvaLuz Tulum Resort & Spa have a restaurant that serves breakfast?
Yes, SelvaLuz Tulum Resort & Spa serves breakfast (local cuisine) each morning for a surcharge from its restaurant.
Will SelvaLuz Tulum Resort & Spa allow pets to stay for free?
No, pets aren't allowed at SelvaLuz Tulum Resort & Spa.
Are there connecting rooms at SelvaLuz Tulum Resort & Spa?
No, there aren't connecting guestrooms at this hotel.
How close is the airport from SelvaLuz Tulum Resort & Spa?
The closest major airport to SelvaLuz Tulum Resort & Spa is Tulum Intl. Airport (TQO), which is about 20 mi away.
Are there rooms with balconies that I can book at SelvaLuz Tulum Resort & Spa?
No, you won't find guestrooms with balconies at SelvaLuz Tulum Resort & Spa.
SelvaLuz Tulum Resort & Spa Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities