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Playa Esperanza Hotel Tulum

4.0 star property
On beach with outdoor pool for sandy fun near Tulum Mayan Ruins

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Cabin, 1 King Bed, Balcony, Sea Facing | Bathroom
Property video
Interior
Basic Cabin, Sea Facing | In-room safe, bed sheets
Cabin, Ensuite, Partial Sea View | In-room safe, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪5 min walk‬
  • Place, Las Palmas Public Beach
    ‪5 min walk‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View | In-room safe, bed sheets

Cabin, 1 Queen Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View | In-room safe, bed sheets

Cabin, Ensuite, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View | In-room safe, bed sheets

Romantic Cabin, Terrace, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View

Cabin, Sea View | In-room safe, bed sheets

Cabin, Sea View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Garden View

Cabin, Garden View | In-room safe, bed sheets

Cabin, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony | In-room safe, bed sheets

Cabin, 1 Queen Bed, Balcony

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View | In-room safe, bed sheets

Cabin, 1 Queen Bed, Partial Sea View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Poolside

Cabin, Sea View, Poolside | In-room safe, bed sheets

Cabin, Sea View, Poolside

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor | In-room safe, bed sheets

Cabin, Sea View, Ground Floor

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | In-room safe, bed sheets

Cabin, 1 King Bed, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor | In-room safe, bed sheets

Cabin, Sea View, Ground Floor

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea Facing

Cabin, 1 King Bed, Balcony, Sea Facing | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin, Sea Facing

Basic Cabin, Sea Facing | In-room safe, bed sheets

Basic Cabin, Sea Facing

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Tulum

Located in Zona Hotelera within a short walk of Playa Paraiso, Playa Esperanza Hotel Tulum is within a mile (2 km) of other popular sights such as Tulum Mayan Ruins. This 4-star hotel has 14 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 miles
  • Jaguar Park - 1 min walk - 0.0 miles
  • Playa Paraiso - 5 min walk - 0.3 miles
  • Las Palmas Public Beach - 5 min walk - 0.3 miles
  • Tulum Mayan Ruins - 7 min drive - 1.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

  • ‪Carl's Jr. - ‬6 min drive
  • ‪Playa Pescadores - ‬9 min walk
  • ‪Panza Tulum - ‬7 min drive
  • ‪Häagen-Dazs - ‬10 min drive
  • ‪Cinco Playa Paraiso Tulum - ‬1 min walk

About this property

Playa Esperanza Hotel Tulum

On beach with outdoor pool for sandy fun near Tulum Mayan Ruins
Playa Esperanza Hotel Tulum features an outdoor pool, free WiFi in public areas, and spa services. If you drive, take advantage of free parking. Front-desk staff can assist with tours/tickets and luggage storage.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • On the beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.
Property Registration Number 009-007-006565

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Playa Esperanza Hotel Tulum ?

Playa Esperanza Hotel Tulum provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Playa Esperanza Hotel Tulum ?

As of Feb 5, 2026, prices found for a 1-night stay for 2 adults at Playa Esperanza Hotel Tulum on Feb 15, 2026 start from $130.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Playa Esperanza Hotel Tulum ?

This hotel is situated in Zona Hotelera, just steps from Playa Paraiso and Jaguar Park, and within a short walk of Las Palmas Public Beach. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Is parking available on site at Playa Esperanza Hotel Tulum ?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa available at Playa Esperanza Hotel Tulum ?

Spa services at the hotel include beach massages.

Does Playa Esperanza Hotel Tulum include a casino on the premises?

No, Playa Esperanza Hotel Tulum doesn't have a casino.

Is there an indoor pool at Playa Esperanza Hotel Tulum ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Playa Esperanza Hotel Tulum a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a restaurant, and massages on the beach.

Are there hot tubs at Playa Esperanza Hotel Tulum ?

No, there isn't a spa tub at this hotel.

Does Playa Esperanza Hotel Tulum have a restaurant that serves breakfast?

Yes, Playa Esperanza Hotel Tulum serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Playa Esperanza Hotel Tulum allow pets to stay free of charge?

No, pets and service animals aren't allowed at Playa Esperanza Hotel Tulum .

Are there connecting rooms at Playa Esperanza Hotel Tulum ?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Playa Esperanza Hotel Tulum ?

The closest major airport to Playa Esperanza Hotel Tulum is Tulum Intl. Airport (TQO), which is 28.6 mi away (59 minutes by car).

Are there rooms with balconies that I can book at Playa Esperanza Hotel Tulum ?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy ocean or garden views.

Playa Esperanza Hotel Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 103 out of 140 reviews
Rating 8 - Good. 19 out of 140 reviews
Rating 6 - Okay. 12 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tania Gabriela Equihua

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was extremely helpful and attentive
Stayed 3 nights in Oct 2025

6/10 Okay

Aqeela

Disliked: Staff & service, amenities, property conditions & facilities
Great spot right on the beach. You wake up to the waves, the location couldn’t be better. But comfort isn’t the focus here. It’s very rustic, barely staffed, rooms feel old, our door had a gap, and mosquitos roam free. The place has charm but it’s tired. Staff were hit or miss. We met one super nice guy and one who couldn’t care less. Food at the restaurant wasn’t good. Plenty of better options nearby. Come for the view, not the comfort.
Stayed 2 nights in Oct 2025

10/10 Excellent

ulises, canoga park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mario was the most helpful receptionist, all of the staff here had really good energy and were really positive and helpful!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Habiel

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 3 nights in Sep 2025

8/10 Good

Kim, Arlington Heights

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the rustic feel of this propety. Was kept clean and look was very refreshing . Lock on our door didn’t work and could not used water a bit earlier in the morning . Other than that …it isn’t it is Very different start and I would recommend to anyone looking for something a bit different . Don’t go if you expect all the amenities right when you want them . We did love our stay here Staff was wonderful to
Stayed 5 nights in Sep 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to Stay. We will definitely come back. Staffs are very nice. Beach view from the room was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Prisma

Stayed 2 nights in Sep 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a typical hotel experience. First you are on the beach there are no concrete walkways around the property its all sand to stay with the natural part of being in the national park. Its very quiet and relaxed atmosphere. Things to note: You do have to pay a small fee to enter the national park that fee is not part of the booking fee. I think it was 120 pesos aday The hotel is nothooked he power grid so they run off a generator. It shuts off for an hour every day. Which means the wifi also goes off. Not all the rooms have ac. The ones that do only run from 6pm to 830ish am. They turn off and on by themselves. The rooms are all different and are separate little casitas essentially. They do not have tvs. There is a restuarant/ bar on site but its only open from around 10am to 530pm. The good news is there is a really good restaurant/ bar called cinco one place over walking on the beach thats open till 10pm. There are carts that will take you around the national park to the different sites. This is included in the park fee. Short walk down the beach is a few different snorkeling places. We haggled the price and got a private boat for about $30 usd for 2 ppl. The staff is all very nice and the rooms were clean. And of the exterior parts are worn but it's on the beach so to be expected. The pool is really for relaxing not going to be doing laps in it. Overall nice but dont expect the typical hotel style. But for a relaxing get away its a good place.
Stayed 4 nights in Jul 2025

8/10 Good

Maika

Liked: Staff & service, property conditions & facilities
Beautiful hotel, away from all the touristy craziness on the Tulum coast line even though there were many other smaller/ eco-conscious hotels nearby. Staffs working at the property were all working so hard, I was impressed with the level of effort each of them put in to keep the property beautiful for the guests. I saw that they were actually paying close attention on the Turtle nests on the beach, taking pictures and keeping track of the nest conditions etc in early mornings before many guests wake up. While we absolutely loved our stay at this hotel and would come back in the future, I have to note that the pictures
Stayed 4 nights in Jul 2025

10/10 Excellent

FRANK ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Azzy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely accommodating and happy to do so, I had a wonderful time at their bar and beautiful hotel area
Stayed 1 night in Jun 2025

10/10 Excellent

Xiomara

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Israel

Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2025

8/10 Good

Jim

Liked: Staff & service

Beautiful Beach, Great staff and Decent Rooms

First of all, the beach at the property is amazing. That was the main reason we chose the hotel. Additionally the staff that provided breakfasts, coffee and drinks were wonderful. The office staff too. The hotel is VERY bare minimum. The rooms are very small with a comfortable bed covered in mosquito netting. We would have liked an additional chair (there was one) or a sofa so we could relax in our room. The bathroom was minimalist to say the least. We did enjoy hot water in the shower and plenty of water pressure. The lights strained and flickered during the day, but we were out mostly, so no big deal. It would have been nice to have daily or every other day towel changes and bedding changes. Due to the humidity, the towels never dried. The worst thing we experienced was infant mice dropping onto the mosquito net the first night!!!!! That and a variety of insects in the room, including cockroaches as well as a couple of scorpions. We stayed 8 nights which was too long. I'd say this is an excellent place to relax for 3 or 4 nights. Finally, the entrance fees to the park....and hotel are crazy expensive. It would be nice if the hotel worked out a deal with the park to discount them.
Stayed 8 nights in Apr 2025

8/10 Good

Gaudencio

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 4 nights in Apr 2025

8/10 Good

Mary C

Liked: Cleanliness, staff & service, property conditions & facilities
Omg the STAFF!! I mean just NICE GOOD humans. It was so pleasant being there I almost forgot real life stuff. Here are my mistakes and how the hotel went out of their way to help me: My flight was rerouted, so in WhatsApp, Raquel immediately took the initiative to change transportation FOR ME. Saved me so much stress and money because I was in the air to a different airport. I needed medical attention and immediately, Satu and Raquel got a Doctor to the property fast. (PS if you have to do this, plan to pay at least US$500). Everyone felt safe and comfortable. Ivan called me by name. Friendly. Kind. Down-to-earth. My kind of place. Things that are NOT the hotel’s fault if you can’t read. But we don’t know what we don’t know. The place is rustic AF. AMAZING but rustic. If it bothers you, if an ant crawls over your toe while you’re taking a poop or a chameleon maybe runs through your cabin, this is not the place for you. Get cash and some food BEFORE going through the national protected entryway. No ATM & Esperanza’s kitchen is closed by 5:30. Bring a good water bottle cause you’re pumping your own here. And you won’t know until you go through the national forest entryway the first time...they take all plastic (water too). You’ll be charged $40 to get in and out ONCE a day. Wear the brown bracelet!! I brought a USB cable for my phone, but not a brick. The electricity in the cabins is very Slight so prepare at home.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and quiet - rustic and authentic! The perfect place to a relaxing and true Mexican vibe! The views are gorgeous!
Stayed 1 night in Apr 2025

8/10 Good

Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to beach A+

Great hotel. Close to beach
Stayed 1 night in Mar 2025

10/10 Excellent

Ali

Stayed 6 nights in Apr 2025

10/10 Excellent

Liliia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025