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Alito Tulum Hotel

3.5 star property

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Photo gallery for Alito Tulum Hotel

A beach with palm trees, wooden furniture, and a view of the ocean.
A pathway surrounded by palm trees and a sandy area, leading towards a building.
An open-air dining area with wooden tables and chairs, large windows, and a thatched roof.
A covered outdoor area with wooden flooring and a thatched roof, featuring a seating area and a view of the surrounding greenery.
A bed with a canopy, a thatched ceiling, and a hanging light fixture.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Km 0 47 Carr Cancun Tulum Zona Hotelera, Tulum, ROO, 77760
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪10 min walk‬
  • Place, Tulum Mayan Ruins
    ‪13 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬

Room options

View all photos for Garden Bungalow Queen

A woven basket on a rustic wooden surface, a black chair with cushions, and a blurred background with a palm tree.

Garden Bungalow Queen

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Garden Deluxe Room Queen

A bedroom with a canopy bed, a bedside table with a lamp, a small wooden nightstand, and a woven chair.

Garden Deluxe Room Queen

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Garden Superior Suite King

A hotel room with a large painting, a wooden chair, a small table, and a bed with a patterned bedspread.

Garden Superior Suite King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Garden Deluxe Room Double

A bathroom with a toilet, shower, and a ceiling light fixture.

Garden Deluxe Room Double

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Garden Bungalow Double

A room with four beds, each with a canopy bedspread and a pillow. The room has a thatched roof and a wooden floor.

Garden Bungalow Double

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Garden Bungalow King

A room with a bed adorned with rose petals, a mirror, a wooden floor, and a thatched roof.

Garden Bungalow King

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Senior Cabin

A small, thatched-roof hut with a single wooden door and steps leading up to it, surrounded by palm trees and sandy ground.

Senior Cabin

  • Beach view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Mayan Bungalow

A room with a bed, white curtains, and a wooden wall.

Double Mayan Bungalow

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Queen Mayan Bungalow

Premium bedding, down comforters, iron/ironing board (on request)

Queen Mayan Bungalow

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room

  • Sleeps 9
  • Free WiFi

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About the neighborhood

Tulum

Alito Tulum Hotel places you in Zona Hotelera, within a leisurely stroll of popular sights such as Tulum Mayan Ruins and Playa Paraiso. This 23-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Tulum National Park - 1 min walk - 0.0 miles
  • Jaguar Park - 1 min walk - 0.0 miles
  • Playa Paraiso - 10 min walk - 0.5 miles
  • Tulum Mayan Ruins - 13 min walk - 0.7 miles
  • Playa Ruinas - 19 min walk - 1.0 mile

Getting around

  • Tulum Intl. Airport (TQO) - 60 min drive

Restaurants

  • ‪King Kebab - ‬20 min walk
  • ‪Mezzanine Restaurant - ‬16 min walk
  • ‪Playa Pescadores - ‬7 min walk
  • ‪Casa Sofia - ‬8 min drive
  • ‪Villa Pescadores - ‬6 min walk

About this property

Alito Tulum Hotel

At Alito Tulum Hotel, guests have access to an outdoor pool, free WiFi in public areas, and spa services. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 5600 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. Other amenities at this beach hotel include a TV in a common area and wedding services.
Guests can expect to find free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and free toiletries. Wardrobes or closets are also included. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and body scrubs. A variety of treatment therapies are provided, including reflexology.

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  • Spa
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Diosa Bar & Grill
  • La Diosa Beach Club

Things to do

  • Beach club
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 5600 per vehicle (roundtrip, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

La Diosa Tulum
La Diosa Resort
Alito Tulum Hotel Hotel
Alito Tulum Hotel Tulum
Alito Tulum Hotel Hotel Tulum
Alito Hotel Tulum Formerly La Diosa

Frequently asked questions

Are free cancellation options available at Alito Tulum Hotel?

Alito Tulum Hotel provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see around Alito Tulum Hotel?

This hotel is situated in Zona Hotelera within a short 12-minute walk of Tulum Mayan Ruins and also 10 minutes on foot from Playa Paraiso. You'll also find Tulum Beach and Tulum National Park within a short drive.

Is there parking available at Alito Tulum Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Alito Tulum Hotel?

Spa services at the hotel include beach massages, Swedish massages, and reflexology.

Does Alito Tulum Hotel have a casino at the property?

No, Alito Tulum Hotel doesn't have a casino.

Is there an indoor pool at Alito Tulum Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Alito Tulum Hotel a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including a beach bar, an ocean-view restaurant, and an outdoor pool.

Are there hot tubs at Alito Tulum Hotel?

No, this hotel doesn't have a spa tub.

Does Alito Tulum Hotel have a restaurant with a breakfast menu?

Yes, Alito Tulum Hotel serves free full breakfasts at La Diosa Bar & Grill each morning.

Does Alito Tulum Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Alito Tulum Hotel.

Are there connecting rooms at Alito Tulum Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Alito Tulum Hotel?

The closest major airport to Alito Tulum Hotel is Tulum Intl. Airport (TQO), which is 30 mi away (60 minutes by car).

Are there rooms with balconies at Alito Tulum Hotel?

Yes, some guestrooms at this hotel offer either a balcony/patio and a patio where guests can enjoy beach and garden views.

Does Alito Tulum Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Alito Tulum Hotel.

Alito Tulum Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 143 out of 260 reviews
Rating 8 - Good. 57 out of 260 reviews
Rating 6 - Okay. 32 out of 260 reviews
Rating 4 - Poor. 16 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great and staff was very helpful/friendly recommended great spots to visit around the city.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfy bed, very friendly staff, excellent included breakfast. The margarita ordered from the beach bar was the worst I’ve ever had, but the mixed grill plate we had for dinner more than made up for that.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Ethan

The hotel went out of business it was closed . They out is on another hotel close by
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mexico is beautiful, staff was great, food was fantastic, what else do you need?
Stayed 12 nights in Dec 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Restaurant -beach -staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Leah

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful! The beach front access was amazing and the rooms were great. I would just caution that the hotel is in a national park, which comes with some restrictions - you have to buy a wristband everyday and you can't bring in drinks/snacks/groceries in plastic containers.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved Hotel Alito for its access to the ocean. The little huts we stayed were so cute.the nearby restaurant was excellent and the ceviche was the Best i had the whole week i was in Mexico. Daniel and Rudolpho at the front desk were amazing.helping us with a smile and treating us like queens. I hope I have the chance to come back to Tulum and Hotel Alito will be my first choice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sharae

Liked: Cleanliness, property conditions & facilities
This is a very relaxing, quiet, peaceful environment
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, beautiful beachfront
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway from all the hustle and bustle of daily life.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
The sleeping huts are basic; offering showers, air conditioning (albeit under straw roofs) and mosquito nets. Staff is very attentive and friendly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, fantastic staff.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and knowledgeable. The housekeeper, Mari, did a great job every day getting all the sand out of our bungalow and keeping our space clean. The staff at the restaurant was great, they always had a server that spoke English, the menu was in Spanish and English and the food was absolutely amazing. The location was walking distance to the ruins, you can even see them from the beach! The lobby had games, a pool table, and a foosball table my son and I used every day, multiple times a day. I absolutely loved this hotel and location. I rented a car, and I think that also made a world of difference so we could leave our quiet jungle and go into the town if we wanted.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel inside jaguar park and at the beach

Nice hotel inside jaguar park and at the beach
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Ashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful place, great staff, terrible showers
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lynda

Liked: Property conditions & facilities
The hotel is beautiful! The beach is white, except the seaweed, which is all over the gulf and Caribbean. The food is wonderful! They lost their key to our room, so it did not get cleaned 😞, but they comped our taxi, to the airport.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Dipal J.

Liked: Cleanliness, property conditions & facilities
Hotel is good except room services and washrooms. Our washroom weren’t functioning and you had to use nearby common washroom. Staff were okay! Limited breakfast and not much option to eat.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

yeiman

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach access way and the restaurant staff was excellent
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, quiet place to enjoy the beach in tulum
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique place, right on the beach, very friendly staff and great restaurant.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Loved it, already booked for next year
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Sloan

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous Beach!
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a relaxing place to stay, this is the right choice! Nice hotel in the middle of the jungle and the beach is beautiful
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Leane

Liked: Cleanliness, staff & service
The location in the National Park was great! The beach is beautiful. We booked a garden bungalow which was clean, and steps from the beach, but there is a lot of room for improvement. It was one step above camping. You could feel the springs in the mattress and the sink had a weird water saving faucet that was essentially useless. The staff was friendly and helpful. The food at the restaurant could use improvement. The morning yoga class at the yoga shala overlooking the beach was excellent.
Yoga Shala
Garden Bungalow
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little slice of paradise
Stayed 3 nights in Jan 2025