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Alito Tulum Hotel

3.5 star property

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Photo gallery for Alito Tulum Hotel

On the beach, white sand, beach cabanas, sun loungers
Beach views, serves lunch and brunch
Exterior
Romantic Cabin, Private Bathroom, Garden View | View from room
Garden Bungalow Queen | Premium bedding, down comforters, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carr.Tulum-Punta Allen KM 0.47, MZ 1 Lote 5, Tulum, QROO, 77760
  • Place, Playa Paraiso
    ‪8 min walk‬
  • Place, Playa Ruinas
    ‪14 min walk‬
  • Place, Tulum Mayan Ruins
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Garden Bungalow Queen

Garden Bungalow Queen | Premium bedding, down comforters, individually decorated

Garden Bungalow Queen

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Deluxe Room Queen

Garden Deluxe Room Queen | Premium bedding, down comforters, individually decorated

Garden Deluxe Room Queen

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Superior Suite King

Garden Superior Suite King | Premium bedding, down comforters, individually decorated

Garden Superior Suite King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Deluxe Room Double

Garden Deluxe Room Double | Premium bedding, down comforters, individually decorated

Garden Deluxe Room Double

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Bungalow Double

Garden Bungalow Double | Premium bedding, down comforters, individually decorated

Garden Bungalow Double

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Bungalow King

Garden Bungalow King | Premium bedding, down comforters, individually decorated

Garden Bungalow King

  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Cabin

Senior Cabin | Premium bedding, down comforters, individually decorated

Senior Cabin

  • Beach view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera within a short walk of Playa Paraiso, Alito Tulum Hotel is within a mile (2 km) of other popular sights such as Tulum Mayan Ruins. This 23-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Jaguar Park - 1 min walk - 0.1 miles
  • Playa Paraiso - 8 min walk - 0.4 miles
  • Playa Ruinas - 14 min walk - 0.8 miles
  • Tulum Mayan Ruins - 14 min walk - 0.8 miles
  • Las Palmas Public Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 104 min drive

Restaurants

  • ‪Carl's Jr. - ‬8 min drive
  • ‪Playa Pescadores - ‬3 min walk
  • ‪Mezzanine Restaurant - ‬15 min walk
  • ‪Cinco Playa Paraiso Tulum - ‬10 min walk
  • ‪Frosty's - ‬11 min drive

About this property

Alito Tulum Hotel

At Alito Tulum Hotel, guests have access to an outdoor pool, free WiFi in public areas, and spa services. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 5600 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. Other amenities at this beach hotel include a TV in a common area and wedding services.
Guests can expect to find free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer rainfall showers and free toiletries. Wardrobes or closets are also included. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and body scrubs. A variety of treatment therapies are provided, including reflexology.

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  • Breakfast included
  • Parking included
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8.4 out of 10, Very Good, 120 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Diosa Bar & Grill
  • La Diosa Beach Club

Things to do

  • Beach club
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 5600 per vehicle (roundtrip, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

La Diosa Tulum
La Diosa Resort
Alito Tulum Hotel Hotel
Alito Tulum Hotel Tulum
Alito Tulum Hotel Hotel Tulum
Alito Hotel Tulum Formerly La Diosa

Frequently asked questions

Are free cancellation options available at Alito Tulum Hotel?

Alito Tulum Hotel provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see around Alito Tulum Hotel?

This hotel is situated in Zona Hotelera within a short 16-minute walk of Tulum Mayan Ruins and also 6 minutes on foot from Playa Paraiso. You'll also find Tulum Beach and Tulum National Park within a short drive.

Will I be able to park at Alito Tulum Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Alito Tulum Hotel?

Spa services at the hotel include beach massages, deep-tissue massages, and reflexology.

Does Alito Tulum Hotel have a casino at the property?

No, Alito Tulum Hotel doesn't have a casino.

Is there an indoor pool at Alito Tulum Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Alito Tulum Hotel good for couples?

This beachfront hotel offers plenty of amenities for couples including a beach bar, an outdoor pool, and a beachfront restaurant.

Does Alito Tulum Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Alito Tulum Hotel have a restaurant with a breakfast menu?

Yes, Alito Tulum Hotel serves free full breakfasts at La Diosa Bar & Grill each morning.

Does Alito Tulum Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Alito Tulum Hotel.

Does Alito Tulum Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Alito Tulum Hotel?

The closest major airport to Alito Tulum Hotel is Tulum Intl. Airport (TQO), which is 29.1 mi away (61 minutes by car).

Can I book a room with a balcony at Alito Tulum Hotel?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy beach or garden views.

Does Alito Tulum Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Alito Tulum Hotel.

Alito Tulum Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 250 reviews
Rating 8 - Good. 56 out of 250 reviews
Rating 6 - Okay. 32 out of 250 reviews
Rating 4 - Poor. 15 out of 250 reviews
Rating 2 - Terrible. 11 out of 250 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vernon

Stayed 1 night in Jan 2026

6/10 Okay

Justin

Traveled with group
Liked: Cleanliness
Disliked: Amenities
There is a lot to like about Alito Hotel. The location is fantastic; you really can’t get too much closer to the ruins, if that’s on your bucket list. The beautiful beach is right there, and they have a pretty darn good breakfast that’s included. Rooms are a bit dated, but that also adds to the charm. Staff are very pleasant, as long as you don’t go to the water cooler too many times. But therein lies the rub. Because one is required to discard plastic water bottles upon entering the Zona Archeologica, there is no way to access potable water aside from what you can get from Alito. Their single water dispenser is located near the front desk, and we went there often to refill our glasses and reusable bottle. After about the sixth time in one day, they started giving us some pointed looks. There were two times that we went to the water dispenser and it was empty, and there was no one at the front desk. We tried going down to the restaurant for water, but they denied us outright unless we bought something. Fortunately I had an old water filter that I had packed, otherwise I’m not sure what we would have done. Basically, it seemed as though the aim of Alito was for us to be dependent upon getting our drinks through the restaurant, at their set prices. Since there are no markets within easy walking distance, this put us in a difficult position with regards to the basic necessity of hydration. Price is decent for hotels along this strip, and the place is comforta
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose Nestor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway from all the hustle and bustle of daily life.
Stayed 3 nights in Nov 2025

10/10 Excellent

Beebe

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia, Victoria

Stayed 3 nights in Nov 2025

6/10 Okay

Rachel

Stayed 5 nights in Nov 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is as remote as you can get within the city of Tulum, being as it is at the very end of the access road to the ruins and park entry. Worth it if your vibe is quiet, peace, and calm. Staff are friendly, kind, and very responsive. Amenities and menu are very decent, but did get boring toward the end of our stay. Many days items were out of stock, which can be frustrating. Included breakfast was a great value, but as mentioned, being out of stock of items some days is disappointing when the menu isn’t that extensive to begin with. Prices are a bit high for food and drinks, but seem on par with the elevated prices in the whole region. All in all, would recommend and would visit again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Nov 2025

6/10 Okay

Sandrine

Liked: Cleanliness
Disliked: Property conditions & facilities
The shower in the bungalow didn't work. The main area's/ lobby's roof has many holes in it so it was raining on us while we were trying to catch wifi/play pool & games while waiting for the rain to go past
Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

6/10 Okay

Desta

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: Inside the national park, which was nice to walk around. Right by the beach, super convenient beach access. Restaurant has good food. Check in/out was nice and easy. Front desk was helpful and nice. Room has AC Cons: Not sure if this is true to all rooms. But there was barely any WIFI signal in our room.. And our eSIM signal was pretty much non existed. At night, we had to go to the lobby or restaurant to use the wifi. But those areas are swarmed with bugs.... The water pressure in our room was really weak. Shower water temperature was never consistent. Too hot or too cold.... And the washroom area always have a bad sewage smell. The mosquito net over the bed has many dark spots. Not sure if it's mold
Stayed 4 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, beautiful beachfront
Stayed 4 nights in Oct 2025

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good thank you
Stayed 2 nights in Sep 2025

10/10 Excellent

Gift O

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!!! It’s really beautiful. So many places you can take pictures. Even out side of it offers like a long pathway you can walk around to and from of places. They have bikes you can ride and it’s about 10 ish minutes from town. I really recommend this place. Only con is just no TV or fridge in the rooms but it’s extremely great for the price!
Stayed 5 nights in Sep 2025

6/10 Okay

sarah

Traveled with partner
Liked: Staff & service
leaking roofs need to be repaired. restaurant is thevmost expensive on the beach
Stayed 5 nights in Sep 2025

10/10 Excellent

Marleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Gonzalo, Denver

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good and the matresses as well but the service, lack of enough towels in the bathroom, lack of shampoo and the percussed appearance make this place a total different reality compared to the pictures on Expedia!
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, serene and deeply peaceful. So grateful for this incredible experience. The staff here is amazing, generous and kind. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Billie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, fantastic staff.
Stayed 3 nights in Jul 2025

8/10 Good

Jose R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it, already booked for next year
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place,a unique experience AC quit in my room was moved to different one nice and cool bathroom could be a bit better butt not a deal breaker for me,would stay again if in the area
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room and beautiful hotel overall. The staff were amazing and super helpful. Hotel is very accomodating and even made me breakfast sandwich to go due to an early start time. The hotel is located in the national park which can be good to know. I would definitely recommend hiring a car, scooter or bike to move around with more ease and will also give you more options for eating out. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities
The property is located in a national park within walking distance of Tulum ruins. Felt very safe. It is a bit costly to stay within the park. Many fees for the park and ruins. There are electric carts that run between the entrance, Tulum ruins, beaches and the museum that are very convenient. The front desk staff were fantastic! Food was great and the rooms are unique. Stucco inside and thatch roof made it feel like we were in a hut..glad it didn't rain! Some rooms have showers and toilet outside which offers sufficient privacy. Property was well maintained but the beach had too much seaweed. Overall great experience!
Stayed 2 nights in May 2025