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Hotel Sonno Caliza Tulum

Property class: 2.5

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Photo gallery for Hotel Sonno Caliza Tulum

Terrace/patio
Master Suite | Living area
Terrace/patio
Reception
Down comforters, in-room safe, laptop workspace, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Satélite Sur & Calle Asteroide, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪8 min walk‬
  • Place, Hospital de Tulum
    ‪14 min walk‬
  • Place, Jaguar Park
    ‪14 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Suite

Suite | Down comforters, in-room safe, laptop workspace, free WiFi

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Down comforters, in-room safe, laptop workspace, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Master Suite

Down comforters, in-room safe, laptop workspace, free WiFi

Master Suite

  • City view
  • 65 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Down comforters, in-room safe, laptop workspace, free WiFi

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in Tulum City Center within a short walk of Dos Aguas Park, Hotel Sonno Caliza Tulum is within a mile (2 km) of Hunab Lifestyle Center. This 22-room hotel has a private beach, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Dos Aguas Park - 8 min walk - 0.5 miles
  • Hospital de Tulum - 14 min walk - 0.8 miles
  • Jaguar Park - 14 min walk - 0.8 miles
  • Hunab Lifestyle Center - 14 min walk - 0.8 miles
  • Tulum Mayan Ruins - 10 min drive - 3.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Taqueria Honorio - ‬4 min walk
  • ‪La Negra Tomasa - ‬6 min walk
  • ‪Negro Huitlacoxe - ‬6 min walk
  • ‪Kay Nah - ‬4 min walk
  • ‪Harrtoo - ‬6 min walk

About this property

Hotel Sonno Caliza Tulum

Hotel Sonno Caliza Tulum offers a children's pool, a rooftop terrace, and free WiFi in public areas. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Additional amenities include a microwave in a common area, wedding services, and a water dispenser.
Guests can stay connected with free WiFi. Beds sport down comforters. In-room massages are available, and other amenities include safes and wardrobes or closets.
Recreational amenities at the hotel include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Children's pool

Family friendly

  • Children's pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:30 AM to 9:30 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

CALIZA
Hotel Sonno Caliza Tulum Hotel
Hotel Sonno Caliza Tulum Tulum
Hotel Sonno Caliza Tulum Hotel Tulum

Frequently asked questions

Are free cancellation options available at Hotel Sonno Caliza Tulum?

Hotel Sonno Caliza Tulum offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do near Hotel Sonno Caliza Tulum?

This hotel is situated in Tulum City Center within a short 17-minute walk of Jaguar Park and also 9 minutes on foot from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is there a spa at Hotel Sonno Caliza Tulum?

Spa services at the hotel include deep-tissue massages.

Does Hotel Sonno Caliza Tulum have a casino on the premises?

No, Hotel Sonno Caliza Tulum doesn't have a casino.

Is there an indoor pool at Hotel Sonno Caliza Tulum?

No, there is no indoor pool at this hotel. Guests have pool access between 9:30 AM and 9:30 PM.

Does Hotel Sonno Caliza Tulum have a restaurant with a breakfast menu?

No, Hotel Sonno Caliza Tulum doesn't have a restaurant that serves breakfast.

Does Hotel Sonno Caliza Tulum allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Sonno Caliza Tulum.

Where is the closest airport to Hotel Sonno Caliza Tulum?

The closest major airport to Hotel Sonno Caliza Tulum is Tulum Intl. Airport (TQO), which is 25.4 mi away (47 minutes by car).

Does Hotel Sonno Caliza Tulum have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Sonno Caliza Tulum.

Hotel Sonno Caliza Tulum Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Sophie

Stayed 2 nights in Jun 2024

2/10 Terrible

Uriel

Stayed 2 nights in Jul 2024

2/10 Terrible

Fidel Brogan

Disliked: Staff & service, property conditions & facilities
sin Agua y aire acondicionado
Stayed 1 night in Jul 2024

10/10 Excellent

ZAIDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy hermosa!! La vista al mar espectacular, la alberca, la cercanía al centro, all ferry, todo!! Muchas gracias x toda sus atenciones.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, el personal perfecto y las atenciones. El único detalle fue el internet
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Comodo
Stayed 1 night in Apr 2024

10/10 Excellent

Juan Arturo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones. Muy comoda para la familias.
Stayed 3 nights in May 2024

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel lief en behulpzaam personeel, schone grote kamers, fijne en schone badkamer, mooi zwembad. Locatie is perfect. Enige opmerkingen: niet aan beide kanten van het bed een stopcontact en de wifi is op de kamer erg slecht (geen wifi en ook geen mobiele service). Al met al echt een heel erg fijn hotel, ik zou het zeker aanraden!
Stayed 5 nights in Mar 2024