We had trouble unlocking the door at arrival. had to call the manager twice and finally got her to answer when pretending to make a reservation. no towels in bathrooms, found them wet in the dryer. very poorly furnished, scarce living room furniture, no house closets for coats. one of the master bedrooms did not have access to a closet. could not get the cooktop to work. contacted Lily who sent instructions, but those did not work. tried to contact her again but got no response. we had brought food to make breakfast and soups, but without a working cooktop we had to eat out much more than anticipated, which gets expensive. I asked Lily for compensation but got no response. we will not stay at this property again.