The shower was lukewarm, didn’t get hot at all. The hot tub wasn’t working, and I really wanted the hot tub. The elevator didn’t work well. After I was stuck in it for 5 minutes, I decided to use the stairs for the rest of the trip. The breakfast - nothing hot. Hard boiled eggs (over - boiled), cereal, bagels, that type of breakfast. No coffee maker in the room. Coffee and tea were available in the lobby. The pillows were pretty flat, but they did offer four of them. There was no dresser to store clothes. There was a closet, but really nowhere to put pants, underwear, etc.