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Homewood Suites by Hilton Tucson/St. Philip's Plaza Univ

2.0 out of 5.0

Recent guest reviews

Checked in and parked in the guest lot. Was walking to the door and stepped down into an uneven spot in the parking lot and slipped on some debris. Limped to our room and already knew my ankle was broken. Got some ice and went to urgent care. Four hours later came back and got our stuff, our evening was ruined so we decided to go home. Went to the front desk and told the girl what happened and asked for a refund. Was told oh wow this has never happened before. I said I have walked though a lot of parking lots and stayed in a lot of hotels and have never fell or fractured anything. Was told she could not give me a refund but would let the manager know. I emailed the manager a couple days later after not hearing anything. He said he was never told about the incident and could not refund the room but would turn over to their insurance company. 6 weeks later no response other than they are still investigating. Not much to investigate, I slipped and fell on the property. Pretty sure they are going to ignore it.

great location in Tucson; quiet, safe, convenient. room was very comfortable, a great base for visiting the area. at least two decent eateries steps from the front entrance. right on the river with biking and walking; farmers markets on the weekend in the plaza. made our visit to Tucson most enjoyable.

Enjoyed the stay. Clean rooms. Nice facility. Will be back!

This is the first time we traveled to Tucson. We loved this hotel and especially liked the nearby walking trail. The room was super and the breakfast in the morning was great!

We came to Tucson for a wedding and spent 3 nights. Honestly I couldn't be more satisfied.

Nice new hotel great location hotel has been beautifully renovated The facilities and staff are excellent Spacious rooms and suites

Maid was sloopy by not replacing our towels and bathroom soap/shampoo and replacing stained sheets, however everything else was pleasant.

This was our third visit to the Windmill Suites. This hotel is one of the best value places to stay in Tucson. The suite consists of a living room, kitchenette, bedroom with a sink in addition to a full bathroom. There are two TVs. The pool area is lovely. So is the lobby. The staff is very friendly and accommodating. St Phillips Square has restaurants, shops, and art fairs from time-to-time.

Nice value for a hotel located near UA. We have stayed at this hotel on a number of occasions and always found it to be warm and friendly. Some renovations are going on at St. Philips Plaza but do not really impact access to the hotel. will certainly stay there again.

It was our first time visiting Tucson. This motel was a good location and had a nice breakfast. We visited the Biosphere, hiked some of the trails at Sabana Canyon, and visited Tombstone.

Wait until next year to stay here. Very outdated- telephone my toilet in bathroom. Carpet old, furnishings worn- wait til renovated.

We chose this hotel because it's near family members and it has a reputation for being comfortable and quiet. Our room didn't disappoint: it was very spacious, quiet, and comfortable; the complimentary breakfast much better than average. No restaurant or bar--these can be found a few steps away in another part of the plaza. The TV works fine but is an old model. Our room had a kitchenette, and there's a Trader Joe's across the street for shopping; but we ate at the relatives' home. Highlight was a day trip south to Patagonia, Nogales, and Tumacacori, through beautiful countryside.

Great location. Excellent staff. Pool and spa were good. Breakfast could have used some variety (got repetitive after a week). Nobody blinked twice at two dads traveling with our son. All in all, for a family stay over spring break, this was a great place for the price. We would definitely stay again.

They had trouble with plumbing when I was there. The shower only disgorged (very) not water for two days running. I returned from breakfast one morning with water trickling through the ceiling. They had been attacking water problem in suite above mine, and it had flooded. No apology, no mea culpa, no nothing.

Beds, outstanding, this is the most important thing to us, breakfast is more than usual continental! Great, this place is worth the price! Some issues with trying to get hot water to cool down in shower, and they were having some type of sewage issue our last day, toilet water hot and smelly, weird. But definitely would book again!

Windmill is a great value, offering daily breakfast, pool and hot tub, fitness room, location by a plaza with 4 great restaurants, next to river trail for bike and walk. It's very neat and clean, the rooms are all small suites with living area, small kitchen area with micro, fridge and sink and bedroom with another small extra sink/mirror area and closet. Very nice. Looks like the whole place was recently refurbished. It does have the old tube style TV's and the couch was not super comfy, but both of these are minor issues. We plan to return.

Nice place. All the rooms were taken. Lots of merchants.

The property was perfectly located for us inasmuch as we were visiting family nearby and attending the ASU/UCLA football game (also close by). The Hotel is located in a complex with Dining Options. Across the street is a Trader Joe's. It is a straight shot from the airport , 25 minutes on the same street. Breakfast is free and good quality, and there is a nice pool in the center of the property. Adjacent to the Hotel is a bike/walking trail...great for exercising in the AM. The Staff was responsive to requests. Also if your visit includes a Sunday morning, there is a fun Farmers market on the site. Very fairly priced!

I had a great room with a kitchen area and living area separated by doors from the bedroom for privacy. Since I was staying for 5 days I was able to keep a few things in the refrigerator and the sink came in handy too. I loved the bike trail just across the parking lot and the swimming pool and hot tub was well maintained. The staff was always helpful and took the time to answer all my questions. Since the hotel is on a main street, getting around Tucson was easy. I would definitely stay here again.

My husband and I stayed at the Windmill at St Philips Plaza while visiting our daughter for the first time since she moved to Arizona. We enjoyed an active vacation, biking along the Rillito River Trail, hiking on Mount Lemon and swimming in the Windmill's pool. We also enjoyed the town Festival and toured the Mini Time Machine Museum. All this after our daily delicious continental breakfast. The hotel staff was friendly and we can't wait to visit Arizona again!

4250 N Campbell Ave Tucson AZ

Hotel highlights

  • Free buffet breakfast
  • Free parking
  • Outdoor pool
  • Fitness center

Homewood Suites by Hilton Tucson/St. Philip's Plaza Univ places you next to St. Phillips Plaza and within a mile (2 km) of Rillito Park Horse Racetrack. This 122-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.


Dining

Free buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

Guests can expect to find 32-inch a TV. Along with relaxing touches like a hydromassage showerhead and a soaking tub, the bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchen, an MP3 dock, and a sofa bed.


Property features

Renovated in 2014, Homewood Suites by Hilton Tucson/St. Philip's Plaza Univ features an outdoor pool, a fitness center, and a business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a free grocery shopping service, laundry facilities, and an ATM.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, Accessible, Non Smoking (Hearing Impaired)

Queen 2 | Sleeps 6

Suite, 1 King Bed, Non Smoking, Balcony

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Patio

King 1 | Sleeps 4

Guest reviews for Homewood Suites by Hilton Tucson/St. Philip's Plaza Univ

Everyone (3) Couples (29) Business (5) Family (15) Other (5) Friends (3)
1

beware

Everyone

Checked in and parked in the guest lot. Was walking to the door and stepped down into an uneven spot in the parking lot and slipped on some debris. Limped to our room and already knew my ankle was broken. Got some ice and went to urgent care. Four hours later came back and got our stuff, our evening was ruined so we decided to go home. Went to the front desk and told the girl what happened and asked for a refund. Was told oh wow this has never happened before. I said I have walked though a lot of parking lots and stayed in a lot of hotels and have never fell or fractured anything. Was told she could not give me a refund but would let the manager know. I emailed the manager a couple days later after not hearing anything. He said he was never told about the incident and could not refund the room but would turn over to their insurance company. 6 weeks later no response other than they are still investigating. Not much to investigate, I slipped and fell on the property. Pretty sure they are going to ignore it.

By on Jun 18, 2018

Review comment responded on Jun 25, 2018

Thank you for your feedback regarding your recent stay with us. I a very sorry no one has contacted you.I have forwarded your above remarks to our GM and will follow up personally. Sincerely, Donna Lominac

5

clean, quiet, comfortable housekeeping unit

Everyone

great location in Tucson; quiet, safe, convenient. room was very comfortable, a great base for visiting the area. at least two decent eateries steps from the front entrance. right on the river with biking and walking; farmers markets on the weekend in the plaza. made our visit to Tucson most enjoyable.

By on Feb 27, 2017

4
Everyone

Enjoyed the stay. Clean rooms. Nice facility. Will be back!

By on Feb 13, 2017

5

great place to stay

Couples

This is the first time we traveled to Tucson. We loved this hotel and especially liked the nearby walking trail. The room was super and the breakfast in the morning was great!

By on Jun 16, 2015

5

all good

Couples

We came to Tucson for a wedding and spent 3 nights. Honestly I couldn't be more satisfied.

By on May 29, 2015

4

tuc

Singles

Nice new hotel great location hotel has been beautifully renovated The facilities and staff are excellent Spacious rooms and suites

By on May 28, 2015

5

dirty sheets

Families

Maid was sloopy by not replacing our towels and bathroom soap/shampoo and replacing stained sheets, however everything else was pleasant.

By on Jan 5, 2015

4

great local place to stay in tucson

Couples

This was our third visit to the Windmill Suites. This hotel is one of the best value places to stay in Tucson. The suite consists of a living room, kitchenette, bedroom with a sink in addition to a full bathroom. There are two TVs. The pool area is lovely. So is the lobby. The staff is very friendly and accommodating. St Phillips Square has restaurants, shops, and art fairs from time-to-time.

By on May 30, 2014

4

great business stay

BusinessTravelers

Nice value for a hotel located near UA. We have stayed at this hotel on a number of occasions and always found it to be warm and friendly. Some renovations are going on at St. Philips Plaza but do not really impact access to the hotel. will certainly stay there again.

By on May 2, 2014

5

great location if you are visiting tucson sites.

Families

It was our first time visiting Tucson. This motel was a good location and had a nice breakfast. We visited the Biosphere, hiked some of the trails at Sabana Canyon, and visited Tombstone.

By on Apr 15, 2014

Homewood Suites by Hilton Tucson/St. Philip's Plaza Univ

4250 N Campbell Ave, Tucson, AZ 85718
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.