Hampton Inn by Hilton Troy2.5 out of 5.0
Recent guest reviews
Nice place to stay , breakfast was amazing !! The kids really enjoyed it !! Comfortable as well. Staff was friendly and professional. Work room was nice and neat. The Marriott was across the way , they do not have complimentary breakfast, which is a huge inconvenience for the children, this was a kid friendly option
Highly Recommend!!! Perfect suite for traveling families! Extremely clean and well decorated. Quick check-in, and friendly service. Large breakfast with good variety. We will definitely stay here again.
Great place to stay while visiting my child at Troy. We love the room and the service plus the hotel is super close to campus. Highly recommend for anyone that has a child at Troy or did a game. Love!
Paid the same amount as the courtyard next door. I've stayed at both. This place needs some serious maintenance. The sink drained slowly the digital key was cool but has some bugs. Also it needs some TLC. I'll go to the courtyard next stay. It wasn't any better than the best western but a lot more expensive.
This is the worse Hilton me and my children have ever stayed at. The staff was friendly and professional at front desk, that's why they get the 1 star. The ambiance and the Hilton branding that I'm accustomed to was not at this one. The bathroom was not cleaned properly, the shower head had reddish, pinkish bacteria forming, the same by the hand guard in the shower, and on the caulking around the tub area, also there was a clogged sink and tub, outlet plates were broken and dirty by the bed area and hallway on the 2nd floor. I shared with front desk Linda. Maintenance came unclogged sink and tub, showed the tech the outlets and when I returned noticed he had taken care of that but the bathroom was still not cleaned properly. The same specific areas were unclean. Also injured myself on their handle that goes all the way across a pullout drawer. The handle should be shorten. My leg was scraped by the handle and it is sharp and left a thick scrape the length of index finger. Shared pics of bathroom and injury with Front desk so they can complete an incident report. Also, breakfast was terrible the fruit was not appealing. The pineapples and tangerines looked old and soggy, they had frozen hard boiled eggs out could not eat. Juice maker had orange & apple juices was blah... cranberry and water was decent. The potatoes were good. When you asked about the food the staff in the food area on 9/14 the older female was not helpful. The hotel did comp the stay but really need to step it up on the Hilton branding. Going down hill. It seems like maybe the staff is not getting a decent pay, which prompts people not to do their very best. Whatever it is Hilton is impacted by it and needs to step their game up.
Friendly staff and good breakfast! Fred greeted us immediately upon arrival and had everything ready, even though we were a bit early. No problems with noise from the traffic or guests. You won't be disappointed!
This is the second time my wife and I have stayed here at the Hampton Inn in Troy. The hotel is easy to get in and out of and is conveniently located near just about anything you could want to eat or shop for. The staff was very accommodating and went above and beyond to make us feel at home. Our original room had an issue with the AC and the staff immediately put us in a better room. Clean grounds, clean rooms, and great continental breakfast along with the staff make this our go-to hotel when visiting on business.
I have stayed at other Hampton Inns, and always had a great experience. This one in Troy was nice, friendly and clean. The only thing that I was not satisfied with is the beds were not comfortable and too firm.
The day before we arrived, the manager noticed that my father was wheelchair bound due to an injury. She called me and offered to move us to the ground floor so that my father wouldn't have to access the elevator and would have a wheelchair accessible room to increase his comfort level. This was VERY helpful four our family as we were also traveling with my three and one year old.
I have stayed here many times. Located in the center of the business district for all restaurants and shopping. Very disappointed that the AC will not go below 68F. The staff is great and rooms are clean.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
Located within a mile (2 km) of Movie Gallery Veterans Stadium, Hampton Inn by Hilton Troy is within 2 miles (3 km) of Troy University. This hotel has 82 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Pike County Confederate Monument is also 2.5 mi (4 km) away.
Free hot/cold buffet breakfast is included with your stay. At the end of the day, unwind with a drink at the bar/lounge.
All of Hampton Inn by Hilton Troy's 82 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include free weekday newspapers, free local calls, and hair dryers.
Guests staying at Hampton Inn by Hilton Troy enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. Other amenities at this adults-only hotel include a business center, coffee/tea in a common area, and express check-out.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 355 reviews