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Sleep Inn & Suites

2.5 out of 5.0

Recent guest reviews

Hot breakfast, inside corridor, friendly front desk, free newspapers, good WiFi. Good clean room which was just what we needed and a good value for an overnight stop. Towels were okay and there was plenty of hot water.

I stay here every time my business takes me to Johnson City. The rooms are clean and comfortable. Staff is friendly and more than accommodating. Great value, great deal! Best in the Tri-Cities. Stay here!!

Having made not only 1, but 2 mistakes booking this hotel, I was so surprised how understanding, helpful and friendly the night clerk was. The beds were very comfortable, the room clean and the hot breakfast had a lot of choices

This hotel is very nice, as the rooms are spacious, clean, and comfortable. Has full cable tv with flat screens, and the décor has been updated. In a very quiet area, and very convenient to many restaurants, and shopping. The beds are comfortable, and had a great nights sleep. Has a hot breakfast, with numerous choices. Very friendly staff and if you are a Choice Rewards member, check in and check out, are a breeze.

Second visit to this hotel and more of a mixed bag. I stayed in 3 Sleep Inn's in 3 days and I liked this room layout and bed the best of the 3. Staff nice. Bad-non-smoking room smelled of smoke. Fridge unplugged upon entry so took time to get anything cold. TV disconnected and no television during my stay. Staff took a percentage off my stay rate.

Asked for Handicapped Room. What we got was a room with handrails etc. but only one queen bed. Usually get two beds or at least a King. Difficult bed arrangement depending on the handicap. Even worse was the step in shower, difficult for to step up and over the 6" lip for someone with leg problems.

This Sleep Inn was really nice. The location is terrific and easy to get to. There are plenty of eating choices right next door or a short drive. The room was immaculate. The staff was very friendly and very professional. The breakfast was really good, with lots of choices. The beds and pillows were really comfortable. It was nice to have enough pillows. The person taking care of the breakfast area was really good to ensure that everything was filled and cleaned. The price was really good also.

The hotel is nice for the price you pay. We needed a particular room grouping so I called in lieu of booking on-line and they gave me exactly what was needed and at a better rate. The location of the hotel is good as it is off a major highway with a variety of restaurants and stores nearby. We stayed on the second floor which was easily accessible by stairs or the elevator. Room service did a great job of keeping our room tidy and when we requested they leave extra towels and coffee, they did so for the rest of our stay. The only downfall is that there is mold on the inside of the shower doors that needs to be taken care of. We had two rooms and the mold issue was in both. The bathrooms are quite small with only a toilet and shower as the sink/mirror combo is in the bedroom. We did have an issue with the refrigerator humming - which we only noticed at night when it was quiet - and decided to unplug it before going to bed. The breakfast buffet is o.k. but could be improved, but for the price, it is what is expected. They served a variety of yogurts, cereals, apples and oranges - never bananas - always link sausage which didn't taste like real sausage to me. Eggs are small omelets with cheese inside. Rounding out the menu are hard-boiled eggs, juices, coffee, toast, and danish. There is a waffle maker. For some reason the coffee in the room tasted better than at the breakfast bar. There are cookies in the lobby in the evening. After two days of the breakfast bar we were left wanting something more. Overall it was an average stay.

My husband called the phone number on Sleep Inn's website and thought he was speaking to someone in the reservations department.....little did he know his call was somehow routed to Priceline without his knowledge! The result was he was booked in a NON-REFUNDABLE room (this was not disclosed to him on the phone) AND his receipt was not emailed to us as they said it would be. Since this was a business for which he needs to be reimbursed, that was certainly problematic. The hotel staff was no help at all--what a farce!

This hotel was a clean and quiet facility. Beds were comfortable and the breakfast plentiful and tasty. This is close to many local eateries and I-81. If in the area, would most certainly stay here again!

2020 Franklin Terrace Court Johnson City TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Sleep Inn & Suites places you next to Wallabies and within a 3 miles (5 km) of Johnson City Mall. This 70-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Johnson City and also close to Freedom Hall Civic Center and Johnson City Medical Center.


Free continental breakfast is offered each morning.


Sleep Inn & Suites's 70 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include free local calls, hair dryers, and ironing boards.

Property features

At Sleep Inn & Suites, guests have access to a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking if you drive. Helpful staff is there to provide a safe deposit box at the front desk, as well as offer insight about the area. Additional amenities include a business center and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 78 reviews