Sleep Inn & Suites
2.5 out of 5.0
3.5
out of 5
Average Guest Review
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Recent guest reviews
When we arrived at the hotel, we discovered that our reservation was messed up and we were booked in a smoking room instead of a nonsmoking room. Because the hotel was sold out there were no nonsmoking rooms available. Richard at the front desk was very apologetic and promised that he would have us a nonsmoking room the next day. True to his word, we dropped off our luggage first thing in the morning and when we returned we were in a nice nonsmoking room. I don’t know if this is standard with all hotels, but the difference between the smoking room and the nonsmoking room was amazing. The nonsmoking room not only smelled better, but it was cleaner with better appointments. In general this hotel is what you would expect for a mid-priced chain, decent room at an affordable price. The best part of the experience was the effort put in by Richard to turn around a bad situation.
Was a very nice hotel experience. Was very clean and quiet. The staff was very friendly. The hot breakfast was very good. Really liked that. And the hotel was in a very good location for us to go to the Apple Festival in Erwin, TN, just 15 minutes away. And the hotel was close to several good restaurants and wal-mart, among many other stores. Would definately stay there again.
Guest reviews for Sleep Inn & Suites
great staff, average hotel
Couples
When we arrived at the hotel, we discovered that our reservation was messed up and we were booked in a smoking room instead of a nonsmoking room. Because the hotel was sold out there were no nonsmoking rooms available. Richard at the front desk was very apologetic and promised that he would have us a nonsmoking room the next day. True to his word, we dropped off our luggage first thing in the morning and when we returned we were in a nice nonsmoking room. I don’t know if this is standard with all hotels, but the difference between the smoking room and the nonsmoking room was amazing. The nonsmoking room not only smelled better, but it was cleaner with better appointments. In general this hotel is what you would expect for a mid-priced chain, decent room at an affordable price. The best part of the experience was the effort put in by Richard to turn around a bad situation.
great place to stay
Couples
Was a very nice hotel experience. Was very clean and quiet. The staff was very friendly. The hot breakfast was very good. Really liked that. And the hotel was in a very good location for us to go to the Apple Festival in Erwin, TN, just 15 minutes away. And the hotel was close to several good restaurants and wal-mart, among many other stores. Would definately stay there again.
