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DoubleTree by Hilton Hotel Johnson City

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Johnson City

Indoor pool, outdoor pool, sun loungers
Reception
Breakfast, lunch, dinner served; American cuisine
Lobby sitting area
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
211 Mockingbird Ln, Johnson City, TN, 37604
  • Place, Johnson City Mall
    ‪6 min walk‬
  • Place, Liberty Bell Tennis Center
    ‪19 min walk‬
  • Place, Freedom Hall Civic Center
    ‪3 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(43 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

1 Queen Room-Mobility/Hearing Accessible With Roll In Shower-Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

1 King Bed Junior Suite-Sofabed-Nonsmoking

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(34 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Two Room Two Queen Suite

  • Sleeps 6

King Room-Non-Smoking

  • Sleeps 2

About the neighborhood

Johnson City

Johnson City Mall is a short stroll from DoubleTree by Hilton Hotel Johnson City, and other popular attractions like Freedom Hall Civic Center are within a couple of miles (3 km). This 4-star hotel has 184 rooms and welcomes guests with a restaurant, an outdoor pool, and an indoor pool.

What's nearby

  • Johnson City Mall - 6 min walk - 0.4 miles
  • Liberty Bell Tennis Center - 19 min walk - 1.1 miles
  • Freedom Hall Civic Center - 3 min drive - 0.9 miles
  • Johnson City Medical Center - 6 min drive - 2.9 miles
  • East Tennessee State University - 6 min drive - 2.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 112 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Fazoli's - ‬7 min walk

About this property

DoubleTree by Hilton Hotel Johnson City

DoubleTree by Hilton Hotel Johnson City features an indoor pool, an outdoor pool, and a gym. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 42-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free newspapers are also available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Holiday Inn by IHG
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 707 reviews
$97 nightly
The price is $114
Mar 15 - Mar 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 5 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 4,704 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 6 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7.00 to 15 for adults, and USD 5.00 to 7.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Johnson City
DoubleTree Hilton Johnson City
DoubleTree Hotel Johnson City
DoubleTree Johnson City
Johnson City DoubleTree
DoubleTree by Hilton Hotel Johnson City Hotel
DoubleTree by Hilton Hotel Johnson City Johnson City
DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel Johnson City?

DoubleTree by Hilton Hotel Johnson City offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to do close to DoubleTree by Hilton Hotel Johnson City?

This hotel is located in Johnson City within a short 5-minute walk of Johnson City Mall. You'll also find Freedom Hall Civic Center and Yee-Haw Brewing Company within a short drive.

Will I be able to park at DoubleTree by Hilton Hotel Johnson City?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Johnson City include a casino at the property?

No, DoubleTree by Hilton Hotel Johnson City doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Johnson City?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at DoubleTree by Hilton Hotel Johnson City?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Hotel Johnson City have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Hotel Johnson City have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel Johnson City serves a full breakfast for a surcharge on weekday mornings at Burger Bar.

Does DoubleTree by Hilton Hotel Johnson City allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton Hotel Johnson City though service animals are welcome.

Are there connecting rooms at DoubleTree by Hilton Hotel Johnson City?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from DoubleTree by Hilton Hotel Johnson City?

The closest major airport to DoubleTree by Hilton Hotel Johnson City is Tri-Cities, TN (TRI-Tri-Cities Regional), which is 14.8 mi away (20 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Hotel Johnson City?

No, you won't find guestrooms with balconies at DoubleTree by Hilton Hotel Johnson City.

Does DoubleTree by Hilton Hotel Johnson City have a wedding venue on site?

There are wedding services available at DoubleTree by Hilton Hotel Johnson City if that's in your vacation plans.

DoubleTree by Hilton Hotel Johnson City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 451 out of 947 reviews
Rating 8 - Good. 282 out of 947 reviews
Rating 6 - Okay. 124 out of 947 reviews
Rating 4 - Poor. 49 out of 947 reviews
Rating 2 - Terrible. 41 out of 947 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

April

Stayed 1 night in Nov 2025

4/10 Poor

Jasmine, Charlotte

Stayed 2 nights in Nov 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable. Staff were friendly. Close to mall and places to eat. The hotel is getting a renovation so construction workers were there at 8:00 am. Otherwise, rating across the board, would have been excellent! Will stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Erma

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent
Stayed 1 night in Nov 2025

2/10 Terrible

Donna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in and left after 2 hours! The room had a terrible smell. I would never stay here again and this hotel did not seem like a Double Tree! Very poor quality! My husband did not have hot water for his shower! We were there for a wedding and after wedding we drove home due to condition of room, smell and cold water showers!!
Stayed 1 night in Nov 2025

6/10 Okay

K

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Didn’t clean the room despite multiple requests but did help us out with extra bedding when needed
Stayed 4 nights in Oct 2025

10/10 Excellent

Logan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

Logan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Sep 2025

10/10 Excellent

Jack

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was quite clean but very cramped. I felt claustrophobic in it. The bathroom was excellent with lots of space and clean towels. Doesn’t anyone believe in towel bars anymore? They would have been helpful. The room and hotel were a bit shabby. Toilet paper holder was falling off the wall, worn spots were evident in the room, the elevator floors were worn out, one of the dollies had a flat tire, etc. The desk staff were not very helpful. Loved the restaurant but breakfast was understaffed all three days and staff were scurrying around to replenish plates and flatware. The food was excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

William C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in the area. Always enjoy the Doibletree.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jacklen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the indoor/outdoor heated pool.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Quiet at night. Very clean. Quick check in.
Stayed 1 night in Sep 2025

8/10 Good

Malcolm

Traveled with family
Liked: Cleanliness, staff & service
was not able to use pool - locked out the entire time
Stayed 3 nights in Aug 2025

10/10 Excellent

MELISSA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!

Staff was AMAZING! Room was clean. Pool was beautiful. I will definitely return. Can't wait to return. The warm cookies are a plus. They take allergies serious.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Check in/out very easy , room very clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Charlene and Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniela

Stayed 3 nights in Aug 2025

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