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Aparthotel

Oaks Townsville Gateway Suites

4.0 star property

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Photo gallery for Oaks Townsville Gateway Suites

Outdoor spa tub
Flat-screen TV
Apartment, 3 Bedrooms | Living area | Flat-screen TV
Balcony
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
2 Dibbs Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪5 min walk‬
  • Place, Castle Hill
    ‪12 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom (No Housekeeping)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room (No Housekeeping Service)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room (No Housekeeping Service)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms Kitchen (No Housekeeping)

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | Flat-screen TV

Apartment, 3 Bedrooms

  • 1281 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 1 Bedroom, River View

Balcony

Apartment, 1 Bedroom, River View

  • River view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom, River View (No Housekeeping)

Balcony

Apartment, 1 Bedroom, River View (No Housekeeping)

  • River view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room

Laptop workspace, iron/ironing board, WiFi, bed sheets

Hotel Room

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 1 Bedroom

  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Laptop workspace, iron/ironing board, WiFi, bed sheets

Apartment, 2 Bedrooms

  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

About the neighborhood

Townsville

Located in South Townsville, Oaks Townsville Gateway Suites is within a 5-minute walk of sights such as Perc Tucker Regional Gallery and Maritime Museum of Townsville. This 93-room, 4-star aparthotel has an outdoor pool along with free self parking and a gym.
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Maritime Museum of Townsville - 5 min walk - 0.3 miles
  • Museum of Tropical Queensland - 8 min walk - 0.5 miles
  • Castle Hill - 12 min walk - 0.6 miles
  • The Strand Beach - 13 min walk - 0.7 miles
  • Queensland Country Bank Stadium - 13 min walk - 0.7 miles

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 19 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪City Lane - ‬7 min walk
  • ‪A Touch of Salt - ‬4 min walk
  • ‪Flinders Street Wharves - ‬8 min walk
  • ‪Pedlar Project - ‬4 min walk

About this property

Oaks Townsville Gateway Suites

At Oaks Townsville Gateway Suites, guests enjoy an outdoor pool, a gym, and WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can assist with tours or tickets, luggage storage, and dry cleaning/laundry. This aparthotel also has laundry facilities.
Each apartment is heated and has an array of amenities, including a balcony, a refrigerator, and a phone. Guests can enjoy a flat-screen TV and stay connected with WiFi. Other standard amenities include a hair dryer, an ironing board, and a wardrobe or closet.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

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Hotel Grand Chancellor Townsville
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  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,000 reviews
$115 nightly
The price is $126
Jun 28 - Jun 29
Total with taxes and fees
Hotel Grand Chancellor Townsville

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Freezer
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • On a river

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 floors
  • 93 units
  • Built in 2009

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 65 per night
  • Cribs/infant beds are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 1 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Property is also known as

Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill

Frequently asked questions

Are free cancellation options available at Oaks Townsville Gateway Suites?

Oaks Townsville Gateway Suites provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Oaks Townsville Gateway Suites?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Oaks Townsville Gateway Suites on Jul 19, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Oaks Townsville Gateway Suites?

This aparthotel is situated in South Townsville, just steps from Perc Tucker Regional Gallery, and within a 10-minute walk of Maritime Museum of Townsville and Museum of Tropical Queensland. You'll also find Castle Hill and The Strand Beach less than a mile away.

Is parking available on site at Oaks Townsville Gateway Suites?

Yes, covered self parking is offered for free at the aparthotel.

Does Oaks Townsville Gateway Suites include a casino?

No, Oaks Townsville Gateway Suites doesn't have a casino.

Will I find an indoor pool at Oaks Townsville Gateway Suites?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Oaks Townsville Gateway Suites?

At this riverfront aparthotel, couples will appreciate amenities like an outdoor pool plus some apartments include river views and a kitchen.

Are there hot tubs at Oaks Townsville Gateway Suites?

No, this aparthotel doesn't have a spa tub.

Does Oaks Townsville Gateway Suites have a restaurant with a breakfast menu?

No, Oaks Townsville Gateway Suites doesn't have a restaurant that serves breakfast.

Will Oaks Townsville Gateway Suites allow pets to stay free of charge?

No, pets aren't allowed at Oaks Townsville Gateway Suites.

Are there connecting rooms at Oaks Townsville Gateway Suites?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Oaks Townsville Gateway Suites?

The closest major airport to Oaks Townsville Gateway Suites is Townsville, QLD (TSV), which is 5 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Oaks Townsville Gateway Suites?

Yes, every apartment at Oaks Townsville Gateway Suites comes with a balcony and some offer river views.

Oaks Townsville Gateway Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1239 reviews
Rating 8 - Good. 427 out of 1239 reviews
Rating 6 - Okay. 115 out of 1239 reviews
Rating 4 - Poor. 44 out of 1239 reviews
Rating 2 - Terrible. 24 out of 1239 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lovelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
apartment was clean and staff helpful.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Wim

Liked: Cleanliness, amenities, communication
Clean room, great staff, great position
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

VAN

Liked: Cleanliness, check-in, communication, listing accuracy
I had a wonderful stay at this hotel recently and was truly impressed by the friendly and enthusiastic reception staff! They greeted me with warm smiles, provided helpful local tips, and made check-in/check-out super smooth. The service felt personal and welcoming, setting a perfect tone for my trip. Highly recommend – I'll definitely return!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, amenities, communication
Staff were lovely. One bedroom apartment was comfortable, well-laid out with well-equipped kitchen, washing machine in the spacious bathroom and king-sized bed. Pool area nice. Quiet and very well-located, very close walking distance to restaurants, pubs, stadium etc.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, check-in, communication, listing accuracy
Oaks Townsville rooms are very good, the staff are friendly and my room was maintained/cleaned exceptionally well. Only small concern was that free internet isn’t included in the payment for the room, you can pay a small on-line fee for access.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, room comfort, communication
Had nice view of river and town from balcony was in a quiet area plenty of dinning options close by , easy walk to cowboys leagues club and Woolworths
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Siegfried Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel for the price and area. Will be back!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, room was clean & spacious, amenities were very close, would stay again & highly recommend.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sharmane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean & spacious. So many walkable dining options nearby and very close to stadium. Would definitely recommend to friends and will definitely stay again!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view balcony .Receptionist was a delight , she was so helpful friendly welcoming to hotel. Parking numbers bit confusing but easy access rooms.Cleaning staff very understanding and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good
Stayed 1 night in Nov 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, room comfort, communication
The room was nice. But the air conditioner made a lot of weird noises. Then it started to drip water.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Amirudin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place good staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay
Stayed 4 nights in Sep 2022
Verified

8/10 Good

Trevor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, communication
Will stay again
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Within walking distance to restaurants, shops, comfortable bed, great stay.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Onsite parking. Easy walk to many dining options. Clean and tidy rooms
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, communication
We have stayed here a couple of times and would definitely stay again.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great location for both sides of the river. Walk to all cafes ,bars,pubs, restaurants and ferry.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quick check in and check out and it is in a great spot.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and friendly staff
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location lots of dining options.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities, communication
Great location, room was a good size - exactly what I needed for a 3 day stay
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Sam

Liked: Amenities, property conditions & facilities, communication
Friendy and helpful staff!
Stayed 2 nights in Feb 2025