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Aparthotel

Oaks Townsville Gateway Suites

4.0 star property
Riverfront aparthotel with a fitness center and an outdoor pool

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Photo gallery for Oaks Townsville Gateway Suites

Outdoor spa tub
1 bedroom, laptop workspace, iron/ironing board, WiFi
Apartment, 3 Bedrooms | Balcony
Reception
Fridge, toaster, freezer

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Air conditioning

Explore the area

View in a map
2 Dibbs Street, South Townsville, QLD, 4810
  • Place, Queensland Country Bank Stadium
    ‪11 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪13 min walk‬
  • Place, Townsville Entertainment & Convention Centre
    ‪18 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (No Housekeeping)

1 bedroom, laptop workspace, iron/ironing board, WiFi

Apartment, 1 Bedroom (No Housekeeping)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room (No Housekeeping Service)

1 bedroom, laptop workspace, iron/ironing board, WiFi

Hotel Room (No Housekeeping Service)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms Kitchen (No Housekeeping)

1 bedroom, laptop workspace, iron/ironing board, WiFi

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | Flat-screen TV

Apartment, 3 Bedrooms

  • 1281 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 1 Bedroom, River View

Balcony

Apartment, 1 Bedroom, River View

  • 635 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom, River View (No Housekeeping)

Balcony

Apartment, 1 Bedroom, River View (No Housekeeping)

  • 635 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room

1 bedroom, laptop workspace, iron/ironing board, WiFi

Hotel Room

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, laptop workspace, iron/ironing board, WiFi

Apartment, 1 Bedroom

  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

1 bedroom, laptop workspace, iron/ironing board, WiFi

Apartment, 2 Bedrooms

  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

About the neighborhood

Townsville

Located in South Townsville, Oaks Townsville Gateway Suites is within a 5-minute walk of sights such as Perc Tucker Regional Gallery and Maritime Museum of Townsville. This 90-room, 4-star aparthotel has an outdoor pool along with free self parking and a gym.
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Queensland Country Bank Stadium - 11 min walk - 0.6 miles
  • Castle Hill - 12 min walk - 0.6 miles
  • The Strand Beach - 13 min walk - 0.7 miles
  • Magnetic Island Ferry Terminal - 13 min walk - 0.7 miles
  • Townsville Entertainment & Convention Centre - 18 min walk - 1.0 mile

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 19 min drive

Restaurants

  • ‪A Touch of Salt - ‬4 min walk
  • ‪Pedlar Project - ‬5 min walk
  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Palmer’s Bar & Kitchen - ‬1 min walk
  • ‪IMC Steak House - ‬2 min walk

About this property

Oaks Townsville Gateway Suites

Riverfront aparthotel with a fitness center and an outdoor pool
At Oaks Townsville Gateway Suites, guests enjoy an outdoor pool, a gym, and WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can assist with luggage storage, dry cleaning/laundry, and tours or tickets. This aparthotel also has laundry facilities.
Each apartment is heated and features a balcony and space to spread out with a separate bedroom. Guests can enjoy a flat-screen TV and stay connected with WiFi. Other standard amenities include a refrigerator, a phone, and an ironing board.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Similar properties

Reception
The Palmer Collective
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 771 reviews
$98 nightly
The price is $108
Oct 26 - Oct 27
Total with taxes and fees
The Palmer Collective

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Freezer
  • Refrigerator
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • On a river

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 floors
  • 90 units
  • Built in 2009

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 59.0 per night
  • Cribs/infant beds are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 1 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Property is also known as

Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill

Frequently asked questions

Are free cancellation options available at Oaks Townsville Gateway Suites?

Oaks Townsville Gateway Suites provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do near Oaks Townsville Gateway Suites?

This aparthotel is situated in South Townsville, just steps from Perc Tucker Regional Gallery, and within a 10-minute walk of Museum of Tropical Queensland and Maritime Museum of Townsville. You'll also find Magnetic Island Ferry Terminal and Castle Hill less than a mile away.

Is parking available on site at this aparthotel?

Yes, covered self parking is offered for free at the aparthotel.

Does Oaks Townsville Gateway Suites include a casino?

No, Oaks Townsville Gateway Suites doesn't have a casino.

Will I find an indoor pool at Oaks Townsville Gateway Suites?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Oaks Townsville Gateway Suites?

At this riverfront aparthotel, couples will appreciate amenities like an outdoor pool plus some apartments include kitchens and river views.

Does Oaks Townsville Gateway Suites have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Oaks Townsville Gateway Suites have a restaurant with a breakfast menu?

No, Oaks Townsville Gateway Suites doesn't have a restaurant that serves breakfast.

Will Oaks Townsville Gateway Suites allow pets to stay free of charge?

No, pets aren't allowed at Oaks Townsville Gateway Suites.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Oaks Townsville Gateway Suites?

The closest major airport to Oaks Townsville Gateway Suites is Townsville, QLD (TSV), which is 5 mi away (19 minutes by car).

Are there rooms with balconies at Oaks Townsville Gateway Suites?

Yes, every apartment at Oaks Townsville Gateway Suites comes with a balcony with some featuring river views.

Oaks Townsville Gateway Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1198 reviews
Rating 8 - Good. 419 out of 1198 reviews
Rating 6 - Okay. 108 out of 1198 reviews
Rating 4 - Poor. 42 out of 1198 reviews
Rating 2 - Terrible. 21 out of 1198 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location for both sides of the river. Walk to all cafes ,bars,pubs, restaurants and ferry.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2025

8/10 Good

Adele

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Began with issues ... which , after me asking, were dealt with quickly ... and was very happy with my stay ... thank you !!
Stayed 5 nights in Jun 2025

10/10 Excellent

Kloe

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amirudin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place good staff
Stayed 1 night in Apr 2025

6/10 Okay

Carol

Business traveler
The next patron next to me was noisy rooms above air conditioning units noise all night paid over $500 for noise and room had no extras had to give an extra $100 for what?? Will not recommend. Annoyed with what I got for the money paid
Stayed 2 nights in May 2025

8/10 Good

Sam

Business traveler
Liked: Amenities, property conditions & facilities
Friendy and helpful staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Will stay again
Stayed 2 nights in Apr 2025

8/10 Good

steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth, Parkville

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in Townsville. Quiet, clean room with comfortable bed. Good swimming pool. Walking distance to cafes, restaurants and pubs
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Oaks Gateway Townsville several times before and have always been impressed with the standard of service, quality of accommodation and location. This was my first time in a studio apartment and I was not disappointed. The room was spacious, in very good condition and had a fabulous outlook. Customer service is always a priority and nothing is too much trouble for Steven and Jamie on Reception. There are numerous dining options on Palmer Street and getting into the City Centre is a short and pleasant walk. I don't stay anywhere else when visiting Townsville.
Stayed 2 nights in Feb 2025

4/10 Poor

Giles

Disliked: Cleanliness, room comfort

Property in need of some TLC

Room in need of refurbishment and a good clean. Lifts were out due to flooding in basement, and whilst I accept this was beyond their control due to weather, there was no communication about the outage or offer of help carrying bags up the stairs.
Stayed 2 nights in Jan 2025

10/10 Excellent

Randall

Liked: Cleanliness, room comfort

Beautiful

Beautiful suite. Great view. Fruendly, helpful staff. A little noisy from the massive ac units on top of the neighboring building, but that was it
Stayed 2 nights in Jan 2025

8/10 Good

Charudatt

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Leilani

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect, clean and tidy, staff are friendly and helpful. I will definitely be booking again. Loved the accommodation. Thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Dale

Traveled with family
Liked: Property conditions & facilities
Location was good - we could drive everywhere we wanted to go and be there within 5 minutes. The unit is in need of new furniture. The pullout couch was disgusting and very uncomfortable. One of the cushions clearly had something spilled on it that took up the entire cushion but instead of cleaning the cushion, it was just flipped over! The chairs are all in disrepair and when we went to use the 'clean' dishes and there was food caked on the bowls too. The rest of the property was very clean though and quite nice.
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Not good couldn’t get there because roads were flooded. Ran hotel. Com and oaks to inform them but no refund was given so not happy
Stayed 1 night in Dec 2024

8/10 Good

Shirley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Daniel

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Rooms were false advertised, using pictures from there best room as their worst, when asked the clerk, he was not helpful one bit. Also after charging money for late check out, the cleaners banging on the door at 8:30 and yelling out.
Stayed 1 night in Dec 2024

10/10 Excellent

Jodie

Liked: Cleanliness, room comfort

Another Great Stay

This is our second stay at Oaks Townsville and we enjoyed it immensely. On both occasions, the front desk staff have been extremely friendly and welcoming, and on both occasions we have received room upgrades which we really appreciated. Our one-bedroom was beautiful - freshly renovated and decorated and had a lovely big balcony. The infinite pool was so inviting after a day of hot weather, and has a great outlook on the river. The public areas of the building could do with a bit of sprucing up (eg fresh paint in the corridors), and I am unsure whether we were supposed to receive full housekeeping in our apartment as our bins were emptied but our bed wasn't made and our towels weren't changed, but the public areas and outdoor area were very clean and tidy. We also appreciate the on-site car parking and the location, which is so close to bars and restaurants, and the stadium.
Stayed 2 nights in Nov 2024

8/10 Good

john

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
In Far North Queensland I like Townsville best of all. It has full facilities and a nice open feel. The Oaks overlooking the River is perfect for a relaxing getaway. I couldn't fault it.
Stayed 2 nights in Oct 2024

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