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Oaks Gateway on Palmer

4.5 out of 5.0

Recent guest reviews

Oaks gateway has all you need for a short or extended stay. I have stayed there for both Business and Pleasure. the apartments are spacious and well appointed and the staff are friendly and most helpful at all times.

Deff Worth a visit and make sure to ask for an apartment facing the river. Good well appointed appartments with everything you could also for. Comfy bed and spacious lounge rooms. Really it was perfect for our stay. Staff fantastic and nothing was too much trouble: would highly recommend. If I had to pick I’d say the pool was the let down as needing cleaned out and need more sun chairs and shade. Spa couldn’t be used as had gone green! No extractor fans in the bathroom either: apart from that it was wonderful

Oak’s on Palmer was in the heart of Townsville CBD and only a short drive to the Casino. Rooms were kept to a high standard of cleanliness with all the essential appliances, including a mini kitchen and laundry. Great value for money.

Great value, very clean and comfortable. The 1 bedroom apartment is great, lovely river view, kitchen and laundry facilities in the room are just too handy. Luckily we got a great special so the value for money was fantastic. We have stayed here several times and will return again!!

The Oaks was clean and the staff very helpful. You had both fans and air condition if you did not want it on. Good size rooms and quite. Good parking and lots of places to eat if you did not want to cook in your room. Recommend for families with a very clean pool. Staff paid a lot of attention to cleaning.

I have given Oaks Gateway 1 Star as I don’t know what it’s like to stay there, when we arrived to check in we were told “oh no your reservation is at our sister hotel”. We had no idea there was a downscale sister hotel. We felt we had been duped, we had searched rooms through Trivago and TripAdvisor and found no reference that Oaks had 2 properties in Townsville. Our stay at Oaks M was fine. We had a view and it was clean. Just disappointed that we felt that we had been misled.

We stayed here from 22 December to 27 December. The counter staff were nice. However the towels were not changed and the bed not made up on 23 and 24 December. They told us at the start that there would be no service 25 and 26 December, so we expected that.

Stayed here recently and loved it, updated rooms, and the staff were wonderful. Housekeeping were great, and front office always friendly. Have stayed here previously, and found this to be the same eveytime.

Great place was a good size and we got a good special so was pleased with price definitely go back there..service was great...close to heaps of restaurants and town. Great pool area ..would highly recommend

Good position. Nice and quite room apart from the noisy air con. Very dangerous lip on the bathroom floor upon entering. Broke my toe on the first night because of the floor. Would stay here again. Nice

2 Dibbs Street South Townsville QLD

Hotel highlights

  • Free parking
  • Outdoor pool
  • Fitness center
  • WiFi in rooms and public areas (fees apply)

Oaks Gateway on Palmer places you within a 5-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. This 111-room, 4.5-star apartment has an outdoor pool along with free self parking and a fitness center. It's on a river and also a short walk from Museum of Tropical Queensland and Cultural Centre Townsville.


All of Oaks Gateway on Palmer's 111 apartments are air-conditioned and have an array of amenities, including balconies, refrigerators, and phones. Guests can expect to find WiFi, wired Internet, and TVs. Hair dryers and ironing boards are also standard.

Property features

At Oaks Gateway on Palmer, guests enjoy an outdoor pool, a fitness center, and WiFi in public areas. Free parking is included with your stay. Staff members can help with accommodation requests, and provide front-desk service during limited hours.

Room options

Apartment, 1 Bedroom

King 1 | Twin 2 | Sleeps 3

Apartment, 2 Bedrooms

King 1 | King 2 | Sleeps 5

Apartment, 1 Bedroom (No Housekeeping)

King 1 | Twin 2 | Sleeps 3

Hotel Room (No Housekeeping Service)

King 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 444 reviews