Hotel Las Torres Patagonia3.5 out of 5.0
Recent guest reviews
this place is heaven! OF COURSE it's expensive, it is a huge, luxury property in Torres Del Paine national park literally at the end of the world!! it cant be cheap. it's worth every penny. they also arranged transfer from El Chalten, Argentina for us. great place to stay in the NP where accomodation is limited (if you dont want to camp).
This is a motel type construction and the rooms are basic. No coffee/tea/mini bar. Nothing not even a bottle of water. This was disappointing as its very expensive. We were self driving and not on the fully inclusive package. However the food was very good and they do use the organic vegetables from their garden.The lamb, cooked over an open fire was delicious. Any drinks are extra to the room rate. We did think there should have been coffee and tea available at reception. We brought our own wine but we could not drink it with our evening meal without a hefty corkage charge. Even water was over priced. The lounges and common areas are very nice with view out over the mountains and you really feel you are in the best part of the park. We did some lovely drives from the hotel exploring the lakes and photographing the Cuernos del Paine. We had fantastic weather and clear skies. The room was comfortable and we slept well. The shower was fine and towels, soap etc as expected. It was just disappointing they made no effort for bed and breakfast guests who were not paying top dollar for the inclusive package which cost a fortune!
What is it about national parks that they get away with charging a lot of money for very skimpy accommodations? These were the tiniest rooms we had during our entire 3 weeks touring around southern Patagonia - and not cheap! But on the plus side, the public spaces were very nice (and we had to hang out in them a lot due to poor weather). Location at the trailhead up to Las Torres and other viewpoints is excellent. The breakfast buffet in the restaurant was one of the best ones during our trip, and the food in the spacious bar with the huge windows was very good and reasonably priced (for a national park, anyway). Everyone on staff was very friendly and helpful; no problems there at all. The dirt roads in the park are really awful unless you have 4WD, and the tours are really, really expensive. No gas anywhere around - Puerto Natales or La Esperanza. Still, this is the most reasonable option if you want to stay in the park.
Location - There is not a better place to stay in the Park. Literally sits at the base of the hike to the Torres del Paine which was the highlight of all our treks. You have unlimited options for treks, visits to glaciers, guided tours, walking tours, right at your finger tips. Accommodations - Incredibly classy and comfortable five-star especially given the remote location in the center of the Park! Very cleanly, super safe, incredibly warm and welcoming service just outstanding we became friends with everyone that worked the desk. Food - Superb!!! The lunch and dinner options were of a huge variety. While my husband is a meat eater and I only eat fish and veggies they had something on menu for all of us and multiple courses of food that was of better portions and taste then i experience at our local NYC restaurants. Activities - The best trip we have ever taken in terms of activities. We did Glacier Grey, Full Paine day trip, Torres del paine, cerro paine, and more. The guides were all super knowledgeable about the area answering any questions about history, flaura and fauna and knew the trials like the back of their hand. Were great at taking pictures too. We loved Chacho and Jose the horseback guide! We cannot thank Hotel Las Torres enough for making this a trip of a lifetime!
This is a perfect place to take in the incredible beauty of Torres del Paine National Park. We loved the horse ride & hike up the the base towers, the guide was great & kept us all safe. The lamb barbecue was a good experiences well.
The hotel generally way exceeded our expectations for a stay inside the National Park. We were on the all inclusive package, which while expensive did include all food, drinks and tours etc and overall was very good value. (Food & drinks were expensive if not on the package). The room was warm and very comfortable. The food was excellent, especially considering the location of the hotel. The tour guides were all very good and some were outstanding (and the packed lunches provided for the all day tours were also very good.) I would have given this a 5* review but for a few niggles. - We were picked up very early and driven from El Calafate in Argentina to Las Torres, only to be told we couldn't check in the room until 3pm - they said we could do a walk/activity in the afternoon but you had to turn up at 2.45 for these, so we had to miss out as while happy to leave our cases in the mountain of luggage we felt it was risky to leave valuables and hand luggage. Another niggle was that we had excellent service in the restaurant one evening and were asked to do a review of staff service, the next night the service was very slow and we got no survey but another couple, who we noticed were getting top service did! Then finally on check out we were charged for so called 'premium drinks' which we were not aware were premium (we just asked for 2 beers) and also for tips, when we had put all our tips on in cash as we went along. Shame to spoil excellence with such minor points. Overall though it is a good place to stay. (Recommend the Full Paine with and Lago Grey Tour - excellent).
The hotel is perfectly situated at the base of Torres del Paine which makes ideal to treck up the mountain. In addition it has many horse to gallop around the beautiful surroundings. The location is magical and the hotel offers numerous outdoor activities with wonderful guides. The best attribute of the hotel are the staff. The drivers, reception, tour guides and bar waiters were the best. The ladies at the spa were very helpful with wonderful massages after our 18 km walk up to Las Torres. We stayed at rooms that were recently renovated. This is not a luxury hotel but the rooms have everything you need and they were cozy. The food at the restaurant was always buffet and hence average, but the selection at the bar was much better. We had an all inclusive package so we could scout before our meals and chose what seemed better. I can recommend the 3 tours we took: 1) Camino del Ascencio which takes you up to the base of Torres. But it is a challenging 18km treck up the mountain, so it is not for begginers 2) Full Paine gives you the opportunity to see all the surrounding sites with the highlight being the Grey Glazier. A must do. 3). Half day horseback ride to the Nord... Lake. Wonderful scenery and a lot of fun if you are an experienced rider and can gallop around. We did this under the rain and it was part of the fun
We were picked up from El Calafate in Argentina, and shuttled to Las Torres in a comfortable, mini-van. We were assisted through the customs border, and also changed vehicles there. The drivers that were employed by Las Torres were extremely good and safe, they took their time to point out sights, or stop for photos. After our stay here, we were also shuttled to Puerto Natales. We were impressed by the fact that they seem to be experienced in shuttling guests to wherever they need to be - whether it's hotel pickups, or hiking trailheads. This alone makes it almost worth the cost of the all-inclusive package. The lodge is located in the heart of Torres del Paine, close to several trailheads. It is a bit of a sprawling place, and you could have a rather long walk to the restaurant, if you are at the other end of the hotel. However, being at the far end of the hotel means it is very quiet. The rooms closer to the lobby would have increased foot traffic past them. The room temperature inside our room was a bit warm for us, and it was impractical to open the windows to cool the room down, due to high winds. But otherwise, the rooms were very comfortable, spacious, well-appointed, and clean. The beds were comfortable. Wifi was very slow throughout the hotel, with the best access being in the bar. Meals were impressive. The waiting staff were very efficient. The food was of a very good quality with lots of choices. With the all-inclusive, you were able to eat in the main dining room, bar/cafe, and even have a traditional lamb roast BBQ in a conservatory area with firepit. Reception staff (and all staff) were exceptional. Very friendly and helpful. Lunches, bottled water and snacks were provided for all full-day hikes and just snacks and bottled water were provided for the shorter hikes. Hiking was guided by knowledgeable guides, and were typically in fairly small groups, usually 1:6 or 1:8. Guides were friendly, and attentive to the hikers' needs. Other vendors they work with may not be as reliable. During our stay, the catamaran for the Grey Glacier cruise broke down twice. But our guide & driver provided us with alternatives, and actively sought to provide additional food and drink, due to long waits. We also took advantage of the horse trekking hikes, and were impressed by the safety standards they employed. Overall, we had an outstanding experience with this lodge, their staff and hiking team.
Ok - first up it is not cheap - we stayed for 4 nights with the all inclusive package. The setting is stunning based at the bottom of the mountain - the actual w trail is right out front. The hotel - amazing rooms, well maintained, cleaned every day all with great views. Spacious common areas in each accommodation wing. Heating works well as you will need it. The restaurant - choice of many dishes each presented like a 5 star restaurant. Extensive wine list. The bar - extensive range of drinks served by a professional bartenders with views to the mountain. The excursions - professional and experienced guides with multi language skills. A great range of activities. Would I stay again - in a heart beat. Would I go for the all inclusive package or pay for individual meals/excursions/drinks/accommodation - not sure. The all inclusive option was really nice. If you have the opportunity - stay here. You will never forget it.
A stunning location, a professional and dedicated staff which makes your vacation very memorable. While rooms are on the small size, they are comfortable with a view. The hotel organizes tours in the park, all done in the most professional way. We had the all-inclusive program, so each time we took a full day tour they provide you with your bag lunch. The transfers to/from Punta Arenas or El Calafate are done in very comfortable vans with professional drivers and also with water and snacks.The reception staff is very friendly and knowledgeable.
- Free buffet breakfast
- Free WiFi and wired Internet in public areas
- Free parking
- Onsite dining
Hotel Las Torres Patagonia places you 7.5 mi (12.1 km) from Amarga Lake. This 84-room, 3.5-star hotel has free breakfast along with conveniences like a full-service spa and free self parking. In a national park, the hotel is also within a 30-minute drive of Salto Chico Falls.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All 84 soundproofed accommodations feature separate bedrooms. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are other standard amenities.
Guests of Hotel Las Torres Patagonia enjoy features like a full-service spa, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CLP 469.00 per person. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a business center, a computer station, and laundry facilities.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 1156 reviews