Hotel Las Torres Patagonia3.5 out of 5.0
Recent guest reviews
This is a 75-year-old world-class hotel with a great history that is nestled in the park. Everything is brought in - food, supplies, equipment, talented guides, guests. For a place that has the greatest scenery and moderate isolation sought by world travellers - what more could anyone reasonably ask for. The food is excellent at all meals. Service is top notch and friendly. The organization of excursions, the knowledgeable guides, selection of excursions, the effort of excursion staff to satisfy guests when weather or circumstances run afoul (such as all park horses everywhere in the park got treatment and sick says due to influenza) - all was exceptional. The room was a good size and great. We loved the sound of horses whinnying outside our window in the morning. We booked excursions 10 months ago and I would recommend guests do this. Make sure to bring good waterproof hiking boots and Patagonia appropriate clothing as the weather may change three times in five minutes - fascinating!
We stayed here for 3 nights on a fully inclusive package. The staff were friendly and helpful and we had a lovely time in the National Park. A great place to stay if you like hiking. Rooms were very basic and small and got quite hot unless you opened the window. One of the highlights is the Full Paine tour that takes you to the glacier. We would recommend booking this trip for your first day as it can get cancelled due to high winds. Tour guides weer excellent. Internet was very slow in rooms but just about useable in the lobby/restaurant. You only get internet for one device per guest (annoying voucher system) ad can not transfer to a second device. Breakfast, lunch and dinner was good, but not great. A reasonable selection. We had a fully inclusive package and without this drinks/meals would have been expensive (for what you got). One gripe was the fact that whenever you went to the restaurant/bar, you received a bill even if you were on the all inclusive package, with a request for a 10% tip. This was a source of annoyance both for us and many people we spoke to at the hotel. Whenever we have stayed at an all inclusive hotel in the past there has been a tip box at the front desk for use on departure...
We reached this hotel after spending 15 days in Chile and despite al the good comments about this lodge, we felt very 'let down'. The lodge itself is nestled away in beautiful surroundings and due to the fact that there is very little else in the vicinity, it is disappointing that drinks are double the price of anywhere else in Patagonia and the food and service leave a lot to be desired. In all of our hotels, restaurants we had excellent food and service, but this lodge let Chile down. The service was dreadful. we waited over an hour for our food, which when it arrived was dreadful. The vegetables were boiled to a pulp and the meat was fatty and tough. Desert was Panicota, but was like a lump of blancmange. Very disappointing.
The staff were very nice. They made us feel like family. The location was excellent and great excursions were offered. We met nice people from Australia and Britain which added to the experience. We liked to eat in the bar area, and the drinks were very good.
Couldn’t there be ONE sign to assure you you’re on the right road to the hotel? Just as I’m beginning to fear we’re lost in this wilderness, we see some lights and it’s the security gate to the Hotel. 8 km on a bad unpaved road, from the main gate, seems like forever especially when you don’t see any other cars and you’ve been traveling all day, Finally arrive at 9pm, still dusk thank God, and see the sprawling Hotel dwarfed by snow capped Monte Almirante Nieto behind it. Our hotel room is on the second floor with a great view to this mountain and down to the many horses that come to graze at night. Our hotel room is basic like a standard motel, but comfortable...the carpeting doesn’t look too new or clean and I get a sliver from someone’s burr left behind. You are definitely paying for the location which is superb. We grab a late dinner in their attractive bar...a great salad and a bad burger. The common areas are nice and the staff was helpful. No elevator but bellman carried bags up. Woke to sunshine and that amazing Mountain View. The breakfast is at one end of this sprawling ranch in a detached, western style building. The breakfast buffet was the largest and one of the best we’ve had. Hotel Las Torres offers either an all-inclusive option with one full or two half excursions per day and all meals/wine or a bed and breakfast option. You can sign up for excursions and pay a la carte. I thought the all inclusive option seemed too expensive, so chose B&B, for which I was very thankful we did after I developed that foot problem and wouldn’t have been able to keep up. I also had thought I didn’t want to be committed to excursions if it was bad weather or we were ill. The staff, made up of young college kids from the cities, were very helpful. A front desk woman, in particular, solved a huge problem for us when we suffered a flat tire near Lago Azul. My husband was able to change the tire but we didn’t want to limp back to Punta Arenas, normally a 6 hour drive, on the spare tire that restricted our speed. She offered to contact their garage and a young man was able to repair the tire. We thought the dinner menu sounded like too much food and at $50 pp, we preferred the charming atmosphere of eating in the bar each evening. The roasted leg of lamb we had was the best we tried in Chile and the salads, ice cream and Carmenere wine were excellent too. I’m not sure I can recommend the massage though and not for a lack of expertise of the masseuse. I found it extremely painful on my back and I did ask her to lighten up. All in all, a wonderful hotel, if you overlook the decor of the rooms.
Some people don’t get it. This hotel is in the middle of no where and deserves 10 out of 10 for providing the excellent service it does. Great food lovely staff and all inclusive rates, that covers tours etc. Sure the weather affects some tours but this is the nature of the area you are visiting. Internet by satellite is not the best, but quite adequate, move around the hotel to get the best signal. Tips are not included so you will be presented with a bill with a suggested 10% service charge that u need to accept and sign. Rooms are a little basic but comfortable beds and lots of hot water. Recommended.
We spent 4 wonderful days at Las Torres. We were with 2 other couples and while each of us have different ideas of adventure Las Torres turned out to be ideal to accommodate everyone's interests. There are numerous guided hikes, boat tours and horseback rides available with very knowledgeable and personable guides. All of the staff we encountered, guides, wait staff, front desk and others were friendly and helpful. For those expecting full access internet this is not your place. The do provide internet service but it is very spotty. That certainly didn't bother us as we were far more interested in being outside among some of the most amazing scenery on the planet.
Hotel Las Torres is unique and wonderful, a perfect home base from which to explore the Torres del Paine National Park. Everything about the hotel is imbued with a love of this extraordinary region. The buildings are designed in a way that feels respectful of the stunning environment that surrounds them. And indeed, one senses that everyone on the hotel staff feels privileged to be able to work there, and their enthusiastic energy is infectious. The rooms are furnished in a simple style, and they're very comfortable. And every window looks out on breathtaking views. The common areas are also very attractive, modern and still somewhat rustic. The staff are uniformly friendly, engaging, willing to go the extra mile. (During my stay there, my hometown of Montecito, CA, was hit by deadly mudslides, and the hotel staff went out of their way to be helpful in my efforts to connect with folks stateside.) The food is also worth mentioning. Both the informal dining area next to the bar, and the hotel's restaurant, feature wonderful menus that showcase Chilean cuisine, with a great range of dishes from the basic to the creatively sophisticated. Absolutely everything was delicious! Oh, and about that bar - there's a bartender there who brews a delicious beer of which he's deservedly proud, and his speciality drinks are amazing. I have saved the hotel's best feature for last - the excursions into the national park. The hotel offers a great array of day trips and half-day trips, led by some of the best guides I have encountered, ever. The six guides I got to know were all deeply knowledgable, personable, and really interesting people who clearly loved their work. And the park really is as stunning as the guidebooks claim, from the craggy towers of iconic mountains to the lakes and glacial formations. Also, the wildlife is incredible. - stunning birds of prey, llama-like animals called guanaco, and pumas (mountain lions). National Geographic has nothing on what we saw on the way home from one excursion - a mountain lion, slinking through tall grass, stalking a mama duck and her ducklings, one of whom didn't make it. (My apologies to anyone who prefers his or her wildlife on the vegetarian side, but everyone present was awestruck by this sight.) I highly recommend this hotel, and hope I get a chance to return one day.
This is a very expensive all inclusive, but has the advantage of being one of the two 5 star hotels within the Park. Food is very good, service is great, the tour guides are excellent. In our case horses had the flu and so there were no horse back tours. Since tours are part of the package was really surprised nobody offered us compensation for the lack of an important part of the tour packages. And we booked the hotel because we wanted to do one horseback tour in particular
After the backpacking trail in Torres del Paine, Hotel Las Torres is a very nice relief. A bit pricey (like all the hotels in the area) but great location in the middle of nature, very convenient for reaching the Las Torres viewpoint (7 hours trail from the hotel, worth the effort), super cosy restaurant and bar and great food, either at dinner and breakfast.
- Free buffet breakfast
- Free WiFi and wired Internet in public areas
- Free parking
- Onsite dining
Hotel Las Torres Patagonia places you 7.5 mi (12.1 km) from Amarga Lake. This 84-room, 3.5-star hotel has free breakfast along with conveniences like a full-service spa and free self parking. In a national park, the hotel is also within a 30-minute drive of Salto Chico Falls.
Free buffet breakfast is served each morning from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All 84 soundproofed accommodations feature separate bedrooms. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are other standard amenities.
Guests of Hotel Las Torres Patagonia enjoy features like a full-service spa, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CLP 469.00 per person. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a business center, a computer station, and laundry facilities.
Reviews from Trip Advisor
74.0% of guests recommend this hotelTotal of 1326 reviews