Hotel Las Torres Patagonia3.5 out of 5.0
Recent guest reviews
To start off, we enjoyed an all inclusive package stay that included all meals and tours/hikes providing a brilliant experience to this magical area The hotel provides a friendly environment with staff being exceptional. Our bedroom with a mountain view and bathroom was excellent. Restaurant experience provided very good food with a reasonable choice of options with excellent friendly staff The trips and walks we undertook were first class with excellent guides and naturally we were introduced to the phenomenal sights of Torres del Paine. Couldn't ask for more
We had a wonderful visit, spending four nights and three full days at the hotel. The people who criticize the hotel for not having "luxury" touches like a TV, minibar, etc., seem to have missed the point. The hotel provides clean, comfortable rooms, and makes no pretense to a "luxury" experience, which would seem to be out of place in this setting anyway. Yes, it is expensive, but that is due to the location and the excursions. The hotel allows you to knock yourself out all you want during the day, then come back to a beautiful and comfortable setting. We visited during the recent very strong winds, which affected some of our excursions. Our first excursion was Huella del Puma with horses. The horse part went really well, even though we have no experience with horses. Once we set out on foot above the forest, the winds picked up , according to our guide, from a constant of about 60 kph with gusts up to 80 kph, and we finally decided it would be better to head back (Christian, our guide, suggested this, but did not insist). Anyway, the clouds were coming in, and the beautiful views we had had were disappearing. The next day we took the Full Paine, and the boat ride to the glacier was cancelled due to high winds, but it was a pleasant excursion. The final day we had changed things around because we enjoyed the horses so much, and signed up for a 6 km horse ride. However due to winds that was cancelled, and a walk of the same route substituted. That didn't sound too interesting, so we told the guide we would just find our own more interesting route. She then sent someone else over to us to go over the map and discuss the options, to make sure we found a good route. Based on his advice, we ended up hiking towards the Towers, to the Refugio, at which point my wife turned back and I decided to go to the top. It was very hard going the last kilometer (climbing 300 meters), but an experience I'll never forget. In the afternoon my wife went on the excursion to see the cave paintings, and reported that they had beautiful views. It was great to come back to the hotel and have a Pisco Sour in the bar after that hike! The food was very good, among the best of our two weeks in Chile, and everyone we dealt with at the hotel was very friendly and helpful - genuinely nice people. It was the high point of our Chile trip. Yes, it is expensive, and it is possible to do the park cheaper, but if you can budget it, having the hotel makes the experience very pleasant and provides the back up and support for an incredible trip. Incidentally, we saved $500 by booking a valley view instead of the mountain view, and were glad we did. The mountain was often in clouds, but something was always happening in the valley - horses being driven, or just wandering around and grazing, lots of hikers passing by - always something to watch.One tip re the lamb barbecue: it starts at 8, and begins with servings of beef and chicken, and by the time the lamb came I was stuffed (no will power). It lasts a long time,and we left at ten before dessert because we can't sleep soon after a heavy meal, and we had a full day the next day. The chef and the woman running the barbecue were very impressive, however.
The location is perfect for day hikes. The most popular is the 18km hike to the base of the towers. While the hotel is beautiful, and in a perfect location for views of nature, it offers little options in the way of meals/drinks. Meaning it’s either pay a ton of money for a basic meal or starve. There is free water in the lobby, lol. The hotel does offer an all inclusive package which in itself is expensive. But well worth the money if you are staying here to do sight seeing. The package includes “free” tours and food. Note: They do have a buffet breakfast in the morning included with the stay. Decent selections to choose from. But for me it doesn’t make up for the high prices for food the rest of the day.
We spent 3 nights at this hotel in the midst of the Torres del Paine National Park. It's location is in the wilderness and in a scenically beautiful location. The mountains in the background particularly at sunrise were jaw dropping in their beauty. The room we had was well appointed with very good bed and bathroom facilities. Breakfast and dinner was excellent in the dining area that was staffed by a very friendly and caring group of people.
We just returned from a two week trip to south America that included three nights and four days at Las Torres as part of a 'trip of a lifetime'. My husband and I are active mid-60s travelers and Patagonia had been on our bucket list for a while. Our stay at Las Torres was one of the most evocative and thrilling parts of our trip. I've seen reviews that refer to this hotel as as sort of luxury hostel, and in a sense they're not wrong. When you walk in through the main door, the first thing you'll see is a big open area that is the central bar and cafe - and it's really popular with hikers and people who are camping nearby - for obvious reasons. There are tremendous views, it's comfortable, the food is good, and so are the drinks. But if you're looking for a five-star hotel lobby - this isn't it. It's just the first introduction to a hotel that runs off the grid and provides an amazing service to its clientele - as well as to a lot of trekkers. The rooms are very comfortable, great beds, and clean with beautiful views - especially if you're on the non-mountain side - you'll get to see the horses coming across the fields every morning. But you won't find luxury - just lots of hot water and a good night's sleep. We stayed on the second floor of the newest building at one end of the complex. It's the bedroom block that has the biggest beds! Our favorite thing about the hotel was the huge variety of tours that are available and the quality and enthusiasm of the guides. They were all fantastic, and the guides are really wonderful. Mostly young, tourism graduates who have worked repeat seasons here and clearly love their jobs. Their enthusiasm is contagious and they made our stay exceptional. Unlike a lot of people who stayed there (apparently!) we did a lot of homework into what tours we wanted to take before we got there. It really helps to do that homework - the hotel provides a lot of information on line and it will save you time and hassle if you book in advance, or at the very least do your homework in advance. The thing we liked least about the hotel is that the excursion booking process is very short-staffed. There is usually only one person - extremely overworked it seems - handling bookings. If a large family group shows up with no idea of what they want to do, their needs can take a very long time to sort out. The hotel would do well to employ two or three people in that role at peak times: one person to take care of online bookings only, another to take care of 'in person' bookings - with an extra desk occupied early mornings and evenings which is 'rush hour'. The food is generally very good, but we had a few so-so experiences. We had lunches in both the bar and the restaurant; I had some tasteless soup in the bar, and a completely undercooked steak in the restaurant that we had to send back. Starters and desserts in the restaurant are usually good, the main dishes not so much. We had excellent burgers and sandwiches in the bar, the 'papas nativas' are delicious there too, and the cocktails are quite stunning! The bar is big, open, and casual with amazing views. The restaurant is a little more formal, also with incredible views. The breakfast buffet in the restaurant was the best we had on the whole trip - really imaginative, thorough, with a huge selection of everything from cereals to hot foods to pastries and jams. The craziest thing we experienced: the wind! It was very windy the whole time we were there and that prevented a lot of the horse trips from going out. This area is known for being windy (you're at the base of a massive mountain range on the southern tip of the world, so it's not altogether surprising!). However... at 5.30am one morning the whole bedroom building started shaking and vibrating and we jumped out of bed as we heard glass breaking and some screams and shouts. A sustained gust that must have lasted nearly a minute probably at 100 mph made it feel like the whole bedroom block was going to fly away. Fortunately it didn't, but trees were downed, the vegetable garden huts were blown down, glass in two big public seating areas was broken, and doors were virtually blown off their hinges. It sounded like a train coming through the building. Memories are made of this and although no-one was hurt, and I'm sure this was a rare incident, it was still quite alarming. Fortunately because the hotel is off the grid, and runs on generators (no power lines anywhere in the park!), power wasn't interrupted. The scenery around the hotel is just breathtaking. The trips arranged by the hotel are fantastic, the horses on the property are beautiful, the wild life is exceptional, and the guides are brilliant. The beds are comfy, the water is hot, and the food is mainly good. Just a few quibbles prevent this review from being 5 stars. One last thing: people who complain about the internet service there are out of their minds! You're off the grid in a national park in the Andes. What do you expect???? There's no television either, thank heavens.
We stayed at Las Torres for 3 nights and made the decision not to go all inclusive as we did not feel we would get value for money as we did not want to do the group tours included. Our room was little better than a Travelodge, even smaller! The bathroom was tiny and there was no where to sit apart from on the bed. We understand that food and drink is more expensive due to the location in the National Park. However, £7.50 for a pint of beer and £25 for a bottle of wine (nothing special) is not cheap. Having said that we ate dinner in the bar each night and the quality was very good and the price not excessive. Breakfast could have been much better, the pastries were poor quality, cereals average and certainly not healthy and the scrambled egg was a joke. An omelette station is the least we would have expected from a hotel which charges the prices it does. Reception staff were warm and friendly, however, the staff who ran the area for booking excursions were only interested in selling Las Torres excursions and did little to help us with self guided hikes even though we were sent to them by reception. All in all the hotel is in an amazing location but it looks rather tired and needs updating.
We loved this place - 4 nights was not long enough to explore the many possibilities for hiking and other activities. The scenary is awe-inspiring. Worth booking the puma tracker - pumas are elusive but after setting out at 5.30am, we finally saw one at 7.30pm! Hotel rooms are lovely, staff are friendly and helpful, guides and drivers are excellent. Or you can just walk on your own. It's very windy! Hotel does all-inclusive packages which we would recommend as pay-as-you-go would probably be quite expensive. Hotel has its own organic vegetable garden. Excellent restaurant.
This hotel is situated in a beautiful area. The rooms have nice views and the staff are friendly and helpful. The negatives are the very poor internet (could only send short emails) and very high prices for rooms, food and drinks (perhaps twice as much as other tourist spots in Chile).
Our stay (unfortunately only one night) was perfect as well as the breakfast. Friendly staff, very helpful. Also the transfer to Punta Arenas was enjoyable. Water and snacks were included. We will come again!
Excellent service combined with superb food located in one of most interesting places of the world. The hotel offers a lot of activitivies which fit to all weather conditions which are possible in Torres del Paine
- Free buffet breakfast
- Free WiFi and wired Internet in public areas
- Free parking
- Onsite dining
Hotel Las Torres Patagonia places you 7.5 mi (12.1 km) from Amarga Lake. This 84-room, 3.5-star hotel has free breakfast along with conveniences like a full-service spa and free self parking. In a national park, the hotel is also within a 30-minute drive of Salto Chico Falls.
Free buffet breakfast is served each morning from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All 84 soundproofed accommodations feature separate bedrooms. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are other standard amenities.
Guests of Hotel Las Torres Patagonia enjoy features like a full-service spa, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CLP 469.00 per person. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a business center, a computer station, and laundry facilities.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 1218 reviews