Skotel Alpine Resort

3.5 star property
Family-friendly hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Skotel Alpine Resort

Restaurant
Terrace/patio
Individually decorated, individually furnished, free WiFi, bed sheets
Property grounds
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Laundry

Explore the area

View in a map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Place, Tongariro National Park Whakapapa Visitor Centre
    ‪2 min walk‬
  • Place, Tongariro National Park
    ‪6 min drive‬
  • Place, Whakapapa Ski Area
    ‪7 min drive‬

Room options

Ngauruhoe Room

  • Sleeps 3

Ruapehu Room

  • Sleeps 3

Tongariro Room

  • Sleeps 3

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3

Standard Queen Room

  • Sleeps 2

Cabin

  • Sleeps 6

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Ngauruhoe Room

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Ruapehu Room

8.6 out of 10
Excellent
(9 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Tongariro Room

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Cabin

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

Backpacker Queen En-suite

8.0 out of 10
Very good
(3 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Queen Room

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Backpacker Bunk - Shared Bathroom

8.6 out of 10
Excellent
(7 reviews)
  • 81 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

Superior Queen Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Family Backpacker, Shared bathroom

8.0 out of 10
Very good
(1 review)
  • 81 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

Standard Queen Room

8.0 out of 10
Very good
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Backpacker Double, Shared Bathroom

8.8 out of 10
Excellent
(8 reviews)
  • 81 sq ft
  • Sleeps 2
  • 1 Queen Bed

Backpacker Family Room with Shared Bathroom

  • Sleeps 5

Backpacker Queen Room With Ensuite

  • Sleeps 2

Backpacker Double Room With Shared Bathroom

  • Sleeps 2

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

Family Suite

  • Sleeps 8

Superior Queen Room

  • Sleeps 2

Family Room

  • Sleeps 4

About the neighborhood

Whakapapa

Located within a 5-minute walk of Tongariro National Park Whakapapa Visitor Centre, Skotel Alpine Resort is within a mile (2 km) of Lower Tama Lake. This 48-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Tongariro National Park Whakapapa Visitor Centre - 2 min walk - 0.1 miles
  • Lower Tama Lake - 18 min walk - 1.0 mile
  • Tongariro National Park - 6 min drive - 4.9 miles
  • Whakapapa Ski Area - 7 min drive - 4.1 miles
  • Mangatepopo Trail Head - 23 min drive - 12.5 miles

Getting around

  • Taupō Airport (TUO) - 76 min drive

Restaurants

  • ‪Lorenz's Bar And Cafe Ruapehu - ‬7 min drive
  • ‪Ma & Mel’s Coffee Cart - ‬6 min walk
  • Knoll Ridge Cafe
  • ‪Happy Valley Bistro - ‬7 min drive
  • ‪Fergusson's Cafe - ‬3 min walk

About this property

Skotel Alpine Resort

Family-friendly hotel with a fitness center and a sauna
At Skotel Alpine Resort, guests have access to a gym, a sauna, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can assist with luggage storage and tours/tickets. Other amenities at this hot springs hotel include a hot tub, a microwave in a common area, and a refrigerator in a common area.
Guests can expect to find free WiFi.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 35 per night
  • Cribs/infant beds are available for NZD 15 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-7:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Frequently asked questions

Is free cancellation available at Skotel Alpine Resort?

Skotel Alpine Resort provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Skotel Alpine Resort?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Skotel Alpine Resort on Nov 9, 2025 start from $54.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Skotel Alpine Resort?

This hotel is located in Tongariro National Park, just steps from Tongariro National Park Whakapapa Visitor Centre. You'll also find Tongariro National Park and Whakapapa Ski Area within a short drive.

Will I be able to park at Skotel Alpine Resort?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Skotel Alpine Resort include a casino?

No, Skotel Alpine Resort doesn't have a casino.

Will I find an indoor pool at Skotel Alpine Resort?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Skotel Alpine Resort a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchens and rainfall showerheads.

Are there hot tubs at Skotel Alpine Resort?

Yes, guests can enjoy a spa tub at this hotel.

Does Skotel Alpine Resort have a restaurant with a breakfast menu?

Yes, Skotel Alpine Resort serves buffet breakfast each morning for a surcharge from its restaurant.

Does Skotel Alpine Resort allow pets to stay for free?

No, pets aren't allowed at Skotel Alpine Resort though service animals are welcome.

Does Skotel Alpine Resort have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Skotel Alpine Resort?

Yes, some guestrooms at Skotel Alpine Resort offer a furnished balcony and may feature mountain views.

Skotel Alpine Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 312 out of 797 reviews
Rating 8 - Good. 328 out of 797 reviews
Rating 6 - Okay. 113 out of 797 reviews
Rating 4 - Poor. 32 out of 797 reviews
Rating 2 - Terrible. 12 out of 797 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

cristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great stay. Tyson at the front desk was so helpful. Close to the mountain and waterfall hikes.
Stayed 1 night in Oct 2025

10/10 Excellent

Yoshiaki

Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Lovely old style hotel lodge. Really nice and friendly staff. The restaurant food was also really good, and big portion sizes.
Chef Special
Stayed 3 nights in Jul 2025

6/10 Okay

Jon

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Skotel is conveniently located and our second stay for the ski fields. Check-in is unmanned before 3pm with earlier arrivals invited to wait in the bar, which is also unmanned at that time. Dinner seems to be limited to 2 hours between 6-8pm but the food is quite good when available. The hotel was noisy with the late hour conversation from a neighbouring room resonating through the walls. Guests children seemed to use the corridors as a playground, running, yelling and screaming into the evening. Seems a very casual hotel with very casual standards
Stayed 2 nights in Jul 2025

8/10 Good

Youngran

Stayed 4 nights in Jul 2025

8/10 Good

Pofen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A decent place with great views of the mountains.
Stayed 1 night in Jun 2025

10/10 Excellent

Conrad, Grenada Village

Liked: Cleanliness, property conditions & facilities
Love it. Friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Radhika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality Great atmosphere Bar and restaurant was pretty good. Overall loved the place and will recommend people going to whakapapa village.
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the backpackers side in my own room with a very comfortable bed, heaters & washbasin. Communal facilities were kept clean & tidy, staff were kind and fellow travellers friendly. The bar and restaurant are welcoming places to relax. Staying at the Skotel is a home away from home 😊
Stayed 5 nights in Jun 2025

8/10 Good

Jacqueline

Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the old ski lodge feel. Staff was welcoming, rooms were clean and location was lovely!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristin, Middlebury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable views, sunsets, sunrises. While the interior is (like most ski resorts) somewhat worn in appearance, everything was comfortable. And by far, one of the highlights of this resort is the playroom loft, where our 7 year old played happily for hours!
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

Meghan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining staff was incredibly supportive to learn about dietary restrictions.
Stayed 1 night in Apr 2025

10/10 Excellent

Waimirirangi

Liked: Staff & service, property conditions & facilities
Family friendly, beautiful staff
Stayed 1 night in Apr 2025

8/10 Good

Szymon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good starting point for trekking to tama lakes. Hotel is a bit outdated and in our room we had a lot of dust.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the hikes.
Stayed 1 night in Apr 2025

8/10 Good

Brenda, Muskegon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, tiny rooms. Very lucky the have bar and full service restaraunt. Staff very friendly. Balcony room worth it!
Stayed 2 nights in Apr 2025

10/10 Excellent

elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Great location for hiking. Loved the 70s ski vibe! Very comfortable beds!
Stayed 2 nights in Apr 2025

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
The walls are kind of thin so if you are a light sleeper it might be hard

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic upscale hostel/motel

I cannot say enough good about this place! Wonderful service, comfortable room with private bath/shower, great breakfast buffet (extra), bar, & restaurant (reserve your dining time early). Plenty of free parking. Our room looked out directly at the volcano with a sliding door walk out patio. Also, great location. We had planned to leave a vehicle at each end of the Tongariro Alpine Crossing but they counseled us that there is a 4 hr time limit after which you are likely to get towed, so we bought a round trip shuttle. Good to have the heads up!
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the location for walking, it was central. Did not like the noise from the restaurant, we were right beside it and it was not ideal. Kitchen facilities were also appreciated and staff were helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Scott

Stayed 1 night in Mar 2025