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Recent guest reviews

Great location, friendly staffs, cleanliness, easy check in and out

As a solo female traveler, I found this hotel to be perfect for my needs. It's located right next to Shibuya Crossing and the location seriously could not have been more ideal. Getting around was fairly easy once I found my way around the train system. Within a couple blocks for so much food, shopping and late-night fun. The hotel itself is clean and modern. The bathroom was always kept fully stocked and the linens were always pristine when I came back from a long day of tourist-y activities. The humidifier in the room was also an amazing plus for my allergies. All of the staff that I interacted with were very welcoming and pleasant. I booked a single room but they placed me in a double bed. When I tried to have it changed to the room that I booked (I wanted more space for my luggage), the staff and I kind of got lost in translation so I just ended up staying in the double. Not a big deal! Would 100% stay again and I recommend this hotel all of the time!

Close to Shibuya Crossing, train station and all the bars and restaurants.

Excellent location right by Subway entrance, and easy walking distance to food and shopping--very accessible. Fun and exciting bustling area. Room was quite small (normal for Tokyo) and it can be a bit of a hassle to work with if you have more than one piece of luggage. But location can't be beat, staff was very helpful--the size can be managed if you anticipate and plan your packing ahead of time

location is really good! definitely will come again

I’ve stayed twice at this location and I find it very convenient to Shibuya area, local transportation the JR line is just around the corner. Breakfast there are many choices. Staff very friendly and speck English which when asking for help on directions and for any good local restaurants, I will be using this hotel again.

The location was perfect, walking distance to so many places. The room was very small but I knew that based on previous reviews. The bathroom was really tiny reminded me of a airplane bathroom. Overall I would stay here again. The staff was super friendly, food was good and like I mentioned earlier location was perfect.

The room is quite small but it seems like the standard size in Japan. The front desk are always smiling and answering your questions even with difficulty in English. The toilet flusher broke twice but I never saw a maintenance crew like them. After calling front desk, they will knock in less than 2 minutes; remove their shoes before entering; they move like on a mission and fixed it in maybe 30 seconds. Very satisfied!

Room decent size for one person considering Japan standards, friendly and helpful staff (understands English) and great location near everything. Very convenient.

Staff very friendly staff, great location to shopping and getting to local places of interest.

This hotel is in a great location, has very nice hotel staff and is clean - can't ask for much more!

1-24-10 Shibuya Tokyo Tokyo-to

Hotel highlights

  • Steps from Shibuya Crossing and Shibuya Hikarie
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Laundry facilities

Located in Shibuya, Shibuya Tokyu REI Hotel is adjacent to Shibuya Crossing with other popular attractions like Meiji Jingu Shrine within a couple of miles (3 km). This 225-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and dry cleaning/laundry services.


Dining

Enjoy a bite to eat at HUSH-HUSH, the hotel's onsite restaurant. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

The 225 rooms have phones and desks. Guests can expect 26-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available.


Property features

Guests of Shibuya Tokyu REI Hotel enjoy access to free WiFi in public areas, a meeting room, and microwave in a common area. Onsite parking is offered for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities and a vending machine.

Room options

Superior Double Room

1 Double Bed | Sleeps 2

Twin Room, 2 Twin Beds

2 Twin Beds | Sleeps 4

Double Room (4-12F)

1 Queen Bed | Sleeps 2

Guest reviews for Shibuya Tokyu REI Hotel

Everyone (13) Couples (1)
4
Everyone

Great location, friendly staffs, cleanliness, easy check in and out

By on Mar 19, 2020

Review comment responded on Mar 20, 2020

This is Shibuya Tokyu REI hotel. Thank you for your stay and compliments. We would be delighted if you could make memories of a fun trip with our hotel's selling point of good location and automatic check-in machine. In addition, we will share the staff's correspondence and cleaning with the staff, and we will lead to future improvements. We looked forward to seeing you again if you have the opportunity. sincerely,

2
Everyone

By on Nov 6, 2019

5
Everyone

As a solo female traveler, I found this hotel to be perfect for my needs. It's located right next to Shibuya Crossing and the location seriously could not have been more ideal. Getting around was fairly easy once I found my way around the train system. Within a couple blocks for so much food, shopping and late-night fun. The hotel itself is clean and modern. The bathroom was always kept fully stocked and the linens were always pristine when I came back from a long day of tourist-y activities. The humidifier in the room was also an amazing plus for my allergies. All of the staff that I interacted with were very welcoming and pleasant. I booked a single room but they placed me in a double bed. When I tried to have it changed to the room that I booked (I wanted more space for my luggage), the staff and I kind of got lost in translation so I just ended up staying in the double. Not a big deal! Would 100% stay again and I recommend this hotel all of the time!

By on Sep 4, 2019

5
Everyone

Close to Shibuya Crossing, train station and all the bars and restaurants.

By , from Hawaii on Jun 7, 2019

Review comment responded on Jun 11, 2019

Dear Mr./Ms. RK Orbitz This is Shibuya Tokyu REI Hotel. Thank you for your reservation and Email. Also we would like to thank you for your high evaluation . As you stated, our hotel is located near Shibuya famous crossing and Central Shopping district. It is convenience to shopping, business and sightseeing. We were happy if you have enjoyed our stay and trip in Tokyo. We eagerly anticipate your kind return in near future. Once again, we would like to express our sincere thanks for choosing our Hotel.

5
Everyone

By on Apr 20, 2019

5
Everyone

By on Jan 30, 2019

4
Everyone

Excellent location right by Subway entrance, and easy walking distance to food and shopping--very accessible. Fun and exciting bustling area. Room was quite small (normal for Tokyo) and it can be a bit of a hassle to work with if you have more than one piece of luggage. But location can't be beat, staff was very helpful--the size can be managed if you anticipate and plan your packing ahead of time

By , from Virginia on Dec 15, 2018

Review comment responded on Jan 2, 2019

Dear Mr./Ms. Peggy This is Shibuya Tokyu REI Hotel. Thank you for selecting us out of many possible place here. Also we would like to thank you for your kind comments. As you stated, our room is not big. We would share your comments with all staff and we would strive for improvement to provide comfortable stay. We eagerly await your kind return in the near future. On behalf of the staff, I would like to express my gratitude for your compliments.

4
Everyone

location is really good! definitely will come again

By , from Hong Kong on Oct 4, 2018

Review comment responded on Oct 16, 2018

Dear Mr./Ms. Z Thank you for selecting us out of many possible places here. Also we would like to thank you for swift reply and kind comments. Your kind comment are the pillars of our support, and we will strive for excellence in our service, We eagerly anticipate your next visit and look forward to serving you again. On half of the staff, I would like to express our sincere thanks.

5

just a stones throw fron shibuya crossing.

Everyone

I’ve stayed twice at this location and I find it very convenient to Shibuya area, local transportation the JR line is just around the corner. Breakfast there are many choices. Staff very friendly and speck English which when asking for help on directions and for any good local restaurants, I will be using this hotel again.

By , from burlington canada on Jan 31, 2018

5

small but perfect location

Everyone

The location was perfect, walking distance to so many places. The room was very small but I knew that based on previous reviews. The bathroom was really tiny reminded me of a airplane bathroom. Overall I would stay here again. The staff was super friendly, food was good and like I mentioned earlier location was perfect.

By , from california on Dec 27, 2017

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