Half Moon Blue3.0 out of 5.0
Recent guest reviews
Lovely quaint room at the top of the original hotel. Swimming pool directly underneath us. Balcony overlooking the sea. Great romantic,secluded place to recharge one's batteries after a day sight-seeing. Food very good.
I checked in on 1/16/18 and it was not a good at all. At check in they tell me breakfast is not included in my stay, which is what is advertised on trip advisor. They then proceeded to blame the site for saying breakfast was included. Next I find out that while my room is ready there was no tv or cable box in my room. How is that ready??? It takes over two hrs to receive these items. Now I will admit that I checked in an hr early but since it took two hrs it would have been the same issue. I then had to back and forth to the front desk approximately four times (same day/ just checked in) for a remote for my tv. My room phone does not work to call front desk. The cable box in my brother's room was not working and it took another two hrs to rectify that problem. Not once did management ever offer any consolation. I've traveled to a couple of places and this has been by far the worse service I've ever received. The lack of consideration for their guests is astounding DO NOT STAY HERE. NEVER EVER STAY HERE. WORSE SERVICE EVER. YOUR MONEY IS BEST SPENT ELSEWHERE. If I could go back in time I would and not book this place. DEPLORABLE SERVICE. Natasha was not helpful in any way. Her attitude was atrocious. I feel that if I were white she would have been more accommodating. P.S. that a pic of the cobwebs in my bathroom that was never cleaned
Quaint decor and rooms made for a delightful honeymoon stay. The staff was friendly as well as the service. Had a breakfast in bed for the first morning and it was full service with fruits followed by a full course meal. The buffet style breakfast the following morning had an excellent array of choices for vegetarianz as well as meat livers. The pool had a nice private atmosphere. The view of the room overlooking the beach was comfortable.and also very romantic.
The location is nice and the staff are very friendly, but it could use a little updating for the price we paid (We stayed just after New Year's so I'm not sure if that's an expensive part of the season). The rooms are fine, the bed is comfy and the wifi is acceptable. I personally like the unpolished look as long as its clean, which it is. I especially liked the large private deck we had overlooking the ocean. The pool is okay but it is looking a little tired. The walk to town is about 15-20 minutes but be careful as the road is not very pedestrian friendly. The beach bar is nice and the beach, although small, is nice as well. Probably the nicest restaurant that we found is the one across the street but fair warning, it's not cheap. I would selectively recommend this to those that don't prefer the Hilton or Sandals type resorts.
Carried some really charming and exciting guests to this beautiful hotel. They enjoyed their stay there. It was a refreshing change of all the hustle and bustle. The view is exquisite and its a breath of fresh air
Okay, this will be a pretty lengthy review, but it will behoove you to read this before you stay here. As I was staying here, I was taking notes, and here they are. 1. THE HOTEL IS NOT ON THE BEACH! They have a sister property across the street, which has beach access, but this hotel is not on the beach. 2. Parking is awful. 3. The phone in the room didn't work. So, any time I had an issue, I had to go search for someone to assist me. 4. There isn't ever anyone at the front desk. If you're looking for help, good luck, no one is ever at the front desk. I had a million complaints, and each time, I had to go searching for someone. There were a few times, I had to go to my room, and wait an hour and go looking again for the front desk person 5. Dirty/ Peeling walls. I'll attach pictures to this review, but the walls are disgusting. The paint is peeling and there are random brown large spots, and what appears to be water damage or mildew. 6. I'm not sure what filters they used for the website, or hotels.com, but please do not believe the pictures. They pictures are the worst representation of what you actually receive. 7. They dont have face towels. 8. For the majority of my stay, the tv didn't show a picture - it said "audio only". When I went down to have it fixed, there was no one to be found. 9. I can deal with a firm bed, but this bed felt like I was sleeping on bricks. 10. The furniture is stained and ripped. It makes it very hard to comfortably sit on a chair that has a big gross stain, and its ripped in more than one place. 11. All the outlets are being used by their appliances, so good luck trying to charge your phone/ laptop/ tablet, without unplugging the cable box, or refrigerator. 12. Wifi! They dont have wifi! I'm guessing they use the same wifi as the property across the street, but the signal is definitely not strong enough to make it to this property. I tried writing this review while I was there, but the wifi wouldn't connect. When I asked one of the staff in the restaurant (I couldnt find the lady at the front desk) she said the wifi is always like that. 13. I tried to open the curtains and the entire rod fell off. It's not secured, and impossible to open the curtains without the whole rod falling on you. 14. After a day without charging my phone/ comp, someone promised me an extension chord. I'm sure you can tell, it never came. 15. The restaurant was grossly over priced, for average food. 16. Ants everywhere. I get this is a tropical location, but there were ants all over the room and bathroom. 17. Unsanitary leather (I think) toilet seat. I don't see how they can adequately clean those.
We stayed here for two weeks in a junior penthouse suite. From the outside, the hotel is appealing, and something different from the usual bland hotel complex. Our room was spacious, with a good view of the sea, and Scarborough in the distance. The hotel is in easy walking distance of Scarborough along a lit road (although there are no pavements initially) and a couple of local restaurants in Scarborough that are well worth visiting (Salsa Kitchen, Blue Crab, Ciao Pizza). There are local shops and supermarkets in Scarborough and a small shop down the road from the hotel for water, etc. The hotel has its own pool, which is quiet, and you get access to the pools and facilities of the Bacolet Beach Club. Breakfast is in the Club Havana restaurant across the road. There are major building works at Bacolet Beach Club while a new wing is being built but this was not intrusive or noisy during our stay. BUT The rooms in the Half Moon Blue are shabby not chic and in desperate need of attention. Our bed was ready to collapse and the balcony furniture had exposed, rusty nails, the shower blocked, the toilet flush was faulty, various lights did not work and were not repaired despite our request and there were bats nesting in the balcony roof, as well as numerous other minor maintenance issues (some of which we resorted to fixing ourselves). House keeping is superficial and inconsistent and we saw no sign of cleaning of the common parts during our stay. There are two main bars/restaurants on site, Da Rum Shop in the Half Moon Blue Hotel, and Club Havana in the Bacolet Beach Club. These are very different places, Da Rum Shop offering mainly pizza and roti, mostly with chips, and Club Havana purporting to offer fine dining. Breakfast in the Club Havana was ok, but dinner in either restaurant was poor quality (to the point of inedible in Da Rum Shop), with indifferent service and over priced. Also both venues, but especially Club Havana, are in desperate need of a deep clean. The Rum Bar begins playing music from late afternoon, five days a week, and hosts a club night until 1am on Thursdays. This means deep, thudding base throughout the Half Moon Blue Hotel for the duration. Our most serious concern involved taxis. As we understand, on Tobago these have a licence plate starting with 'H' meaning they are licensed and insured for hire. Asking reception to book us a taxi on two occasions resulted in a driver and car that was not a taxi but was the hotel maintenance man in a hotel car (not licensed and presumably not insured and illegal). As soon as we realised what was happening we hired a professional taxi driver for the remainder of our stay. There were a lot of biting insects and no attempt to spray the grounds. There were a few brighter moments but overall service was indifferent bordering on unfriendly and off putting and probably the worst greeting on check out we have ever experienced, with no attempt at a smile or conversation. Lots of room for improvement and we concluded that the hotel must be being run down. This would be a shame because with renovation, cleaning and improved service this place could still be a gem.
My husband and I went to the restaurant , Havana, attached to the hotel -Half Moon Blue Hotel. We wanted a meal in the evening. There was one woman serving who seemed run off her feet. We had to go and as for a menu. Instead of bringing it, she gave it to my husband. There was another sour faced woman behind the counter. Prior to our meals arriving she brought us mats-- cork base with a patterend overlay. The overlay was torn on mine. I gave it back to her and asked for another one. The meal didn't have one of the items I ordered, she had to take it back. The owner of the property Gloria did pass by but did not enquire as to how things were. She was more concerned to go outside to lime with her friends. Would not go there again if I can help it.
Exceptional stay. We were upgraded to Superior penthouse which was double the size of the junior penthouse which we booked. Beautiful landscaped grounds, upper pool was adjacent but not busy since upper area has only 9 rooms. Walked down to ocean, private beach area for Bacolet Beach Club(lower rooms), which is part of Half Moon Blue(upper rooms). Hot breakfast was included. Good selection, bacon (or sausage) and eggs every day plus a different local entrée each day of the week. Staff were great at the hotel and in the restaurant. All our needs were filled. A great, relaxing stay!
The hotel is brightly decorated and we had great views out to the ocean from the huge terrace leading off our room. It was great to be able to use pool at Bacolet beach club which is nicer - the room and the pool were both a little tired at Half Moon and really needed a bit of maintenance. Breakfast was good (the Pumpkin choka for breakfast one day was incredible - more of that would have been good), although the juice wasn't fresh and most days they ran out of the majority of the breakfast items by 9am and didn't cook any more food, so if you want to eat, get down there early! The music at breakfast needs to be turned down/off - the unending Miley Cyrus/Adriana Grande/David Guetta CD which was on repeat all day every day got to us... It also would have been nice if the lady at breakfast could've remembered our room number in at least one of the 5 nights we stayed there, considering there were very few guests staying at the time! However, staff were very attentive and when we ordered room service it came very quickly which was great (especially to enjoy happy hour cocktails by the pool!) We hired one of the jeeps through the hotel which was handy for exploring and getting around. Overall we enjoyed our stay, but I probably wouldn't hurry back.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Located in Bacolet within a mile (2 km) of Royalton Casino, Half Moon Blue is within 2 miles (3 km) of Scarborough Botanical Garden. This 9-room, 3-star hotel welcomes guests with conveniences like a private beach, an outdoor pool, and free in-room WiFi. Located centrally in Scarborough, it's also near Tobago Museum and Fort King George.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10 AM.
Half Moon Blue's 9 recently renovated rooms provide balconies, refrigerators, and coffee makers. 38-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer free toiletries. Safes, phones, and desks are also available.
Renovated in 2014, Half Moon Blue offers an outdoor pool, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per vehicle one way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a business center, a library, and a terrace.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 138 reviews