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The Grosvenor

3.0 out of 5.0

Recent guest reviews

Yes we paid for the basic room, yes it is reasonably priced and mostly quiet (until the street sweepers start at 5am), but although the hotel prides itself that the Queen stayed there I am sure Lizzie has not been back. Rooms are dated. Ours had holes in the wall where it had been punched, mold along the skirting boards, a toilet built for a midget - you have to sit sidesaddle for comfort, and cracked laminates in the bathroom. Positives. The meals downstairs in the pub were great, the beer cold, shower hot, the bed firm but comfortable and the internet free.

We finished up in a standard room which was quite small with no chairs no desktop and only a bar fridge top to use as a table we paid $120 for the night,the laminex in the shower recess was in very poor condition.On the good side we had a roast lamb meal which was as good as any meal we had on our travels.

we booked and specifically asked for a view which was was lacking as for the hotel yes it was charming as has character but really needs updating on the outside the bathroom was nice except the toilet wasnt clean as we stayed two nights milk and coffee wasnt replaced. on the plus side the bed was comfy but at 145 a night think for what we got was over priced.

This hotel was built in 1875 and in some respects this really shows flaking external paint unpleasant entry and many rooms looked pretty basic However there is one huge room called the Queen room which has been renovated and is huge. The Queen slept in it on her 1953 tour and it and it's King bed are great Very good and reasonably priced restaurant also

I booked this place in the hope that it would have character and charm. It is an old hotel with mixed reviews on here. It sadly has no charm and has seen better days there has been some attempt to modernize the place in some of the hallways but this hasn't compliment hotel or shown respect to her age. The room we stayed in had some mold in the bathroom due to poorly designed fit out of the shower so water gets everywhere. The bed was comfortable but there is little sound proofing so won't be good for lite sleepers. There was a jug and they provided tea and coffee but no bench space to make the hot drinks. This room needs to be brought up to a standard that reflects the prices they charge for it. Staff were ok and we didn't eat at the hotel so can't comment on the restaurant. I would say that the best thing about this hotel is the original lift that is still fully functioning as it is a bit of cool history.

Excellent location close to Intercity Bus/Atomic Shuttle Bus Stops by Timaru Train Station and the i-site, in the centre of the city. Some good cafes/restaurants nearby. Very friendly staff who had a room ready for me even when I arrived 2 hours earlier than the check in time. Very spacious and comfortable room with coffee/tea making facilities, good WiFi and amenities. There is a restaurant/bar in the hotel but I had not tried the food there. I was pleasantly surprised by the artwork at the hotel entrance/reception area. Overall good value. Highly recommended.

This hotel was booked as part of a round NZ package so I don't know the actual cost of the one night stay. The room was clean with what looked like a new carpet but it was vary sparsely furnished - nothing like the photos on this site. There was what I would call a plastic patio table and chair set in the room as well as a free standing fridge. The bed was comfortable and the room quiet. At the time of our visit the majority of guests appeared to be highway contracting staff. The restaurant to be fair is a public bar which serves very good non-exotic food.

From the exterior the hotel looks dated and earthquake prone, I hope the building is above code! Rooms are some what dated and the bed was terrible even though my room stated superior. Don't bother using the Wi-Fi, it was useless!! I ended up using my 4g which was much quicker. To sum up this was below average/ substandard accommodation.

I Had to make a trip to Timaru on short notice, I googled "Pet friendly accommodation" and The Grosvenor came up. I called and booked a room, i let them know i would be bringing a small dog with me. When i checked in later in the day I realized that there was no garden area for my dog to go to to do his "Business" so that was the first problem, I had to walk the streets of Timaru at 9:30pm to find an appropriate spot, not ideal for any pet owner! The second problem is that the place is very old, very little sound proofing, the floors were all wonky and squeeked, lots of strange noises happened in the building, my dog barked at a few things (I never let him carry on but i can't help one or two getting out) I got a knock on the door around 7pm saying people had complained, telling me they had people who had work the next day and i was threatened that they might ask us to leave. Once he got used to the noises of the building he calmed down and didn't bark again, but that didn't matter as we were woken up around 3am by people in the hallway being very loud! I had to hold on to my Dog to make sure he didn't bark at them to add to all the noise! The end result was I had a horrible nights sleep, I had to drive 4 hours home the next day and I was not fresh or rested for the drive which was the whole point of staying in Timaru rather than driving there and back in one day! I suggest that The Grosvenor Hotel does not advertise as "Pet Friendly" because they are not! you need facilities for pets! and unless you are travelling with a pet rock that does not make noise or need to go to the toilet then this is not the place for you!

Lovely old style hotel, A couple of minutes walk to the shopping and cafe precinct so location is great. Free parking opposite the hotel. Our room was spacious and clean and the bed was very comfortable. Wifi was free & coffee and tea making facilities in the room. We had dinner and breakfast in the dining room, and the food was exceptionally good, and we enjoyed a drink in the lovely bar. Staff were friendly and helpful. Would stay here again.

26 Cains Terrace Timaru

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

Within a short walk of South Canterbury Museum, The Grosvenor is within 2 miles (3 km) of Botanical Gardens. This 3-star hotel has 49 guestrooms and offers conveniences like a restaurant, a casino, and free in-room WiFi. It's also near Caroline Bay Beach and DB Brewery.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 7 AM to 9 AM.


All 49 rooms feature coffee makers and ironing boards. Guests can expect to find free WiFi and flat-screen TVs with cable channels.

Property features

Guests of The Grosvenor enjoy features like a casino, free WiFi in public areas, and 3 meeting rooms. You can put free parking to good use if you drive. Front-desk staff can assist with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a business center, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 287 reviews