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The Grosvenor

3.0 out of 5.0

Recent guest reviews

No room service. Slow free wifi (no password required). Meals are all in house and a bit pricey. Shower is over a bath. No tables or fridge. Limited tea and coffee. If you want a bit of history then do visit. Evidently the queen has stayed here. Must have been a while ago.

A Diamond in the Rough... A very wonderful welcome such great staff. Our King room was very roomy and the slight old fashioned stuff didn't matter as the bathroom was clean and new. Towel weren't generous or luxe but did the job. View over the port to the sea. Pretty. It was the bed that was so fantastic. Very comfortable.. Great nights sleep. Very pleased. Also had a drink in the bar. Friendly staff. All in all a great stay and would highly recommend it.

We were gob smacked when we walked into our rooms. Nothing at all like we were led to believe by the photos. The rooms were tiny with ours having the view of a rusty ladder on a closed in roof and our friends had rubbish bins to look at. We were expecting water or street views!!! The bathroom was clean enough but very small and the showers base looked liked the bottom of a male urinal. Our kitchen was a shelf. The best part of our stay here was the lovely meal we had downstairs. The staff were friendly and helpful. Too bad we had to leave the bar as it shut early(10.00). I don’t be back and sorry can’t recommend this place.

I’m a sales rep with Rheumatoid arthritis and if you know what that is you know travelling is difficult, everyday is difficult , so to find somewhere to stay for comfort is important. I travel the whole country 25 nights a month staying in paid accommodation. So I have a good idea what and where is awesome for me and other people with disabilities and you reading this.... Timaru a town I love visiting , the people are amazing , the town is set out well but the hotels/Motels here aren’t worth stopping for . I have stayed almost all and each one had lovely people but different things can ruin the experience. I’m a simple man and I need simple comfort.. A great bed. High pressure hot shower that doesn’t cut cold ,hot cold hot, and quiet, cars revving engines and sirens drive me nuts..clean sheets.. fresh towels yep the simple things of life.. last night I got stuck too late in Timaru dreading having to stay here, one motel was $210 for a 2 bedroom apartment, that’s all they had, I said I don’t need 2 bedrooms just the bed. Nope they weren’t interested in knocking $40 off price.. ( note at midnight it was still empty ) The only thing available that I hadn’t stayed in was the Grosvenor Hotel. I dragged my knuckles there dreading what’s it going to be like.... old dingy dirty hotel in town... WRONG... OH WOW .. I’m so impressed for value Kelly on reception is polite and has this presence like she really does care.. the foyer is awesome, Her majesty the Queen stays here room 101 on her last visit to Timaru ... Use the Throne the Queen used!! I was on floor 2 room 202 , the lift is difficult for mobility incapable, I struggled, it’s antique and has mechanical doors. However Kelly saw I needed help and loaded me in. Into my room, OMG not what I was expecting, , King split bed, LCD tv, brand new fittings, new bathroom, and you know what I fell asleep on top of the bed the room was warm and so so quiet .. the shower pressure is fantastic , and the room was spotless clean. I was hungry went down to the pub in the hotel and had one of the best Ribeye chips and salads. Compliments Chef.. the staff in the bar and restaurant are so good, they smile and they give some of the best service I have seen for a long time ... the locals were having fun at the bar, the pool table I smiled they smiled back ....of course there was some things that made me unhappy.. no power plugs near bed and light switches up high , so I had to get out of bed to charge tablets and phone ( couldn’t use them while charging) and turn lights on and off. I’m a Electrical Sales manager of a major wholesaler, I think I may ask the owner if I can donate some items to make my NEW ROOM 202 better for my next visit lol.. To the owner Thankyou for the experience and your staff. A lot of money and work to keep this old girl operating. Built in 1865 she’s tough. I will be back and room 202 sounds great For anyone reading this ... I got the super king room.. remember you normally pay for what you get ,,, so if you can afford $1000 night then have fun with that , but if you want to experience NZ service and people then the Grosvenor Hotel in Timaru is the only way to go.. if your a light sleeper tell them... they accomodate they did for me .. Oh and ask for room 202 !!

We have two dogs, a golden retriever and collie. We booked this hotel as we were just spending one night in Timaru and leaving early the next day. The staff were friendly, room service was great and reasonably priced. The hotel room was very clean and tidy. Would definitely stay here again in the future.

Nice basic room, clean with a great shower. Pub on ground floor is excellent. So what's up with the toilet you're wondering. After using the toilet I pushed the flush button and the thing roared like Nigrara falls for a good 20 seconds. I thought I busted the main water line for the hotel. I'm guessing it pumped out twenty gallons of water. Laughed so hard I had my wife take a video of it. They should have an motto for the hotel: 'You'll never have to flush twice."

Pretty motel. A few things which would improve the stay for others. The bed was on rollers and moved easily.. just sitting on the bed. We secured the bed with face cloths. Get rid of the rollers. The bed was very hard for our tastes.. suggest a topper. A better shower head would be nice. And at 155 a night being asked to wash own dishes a bit cheeky. Otherwise good for a nights stay when traveling through.

Don’t expect a modern chain hotel because this is anything but that. It’s a traditional building almost 150 years old which is showing its age. QEII apparently stated in room 101 on her 1954 tour of New Zealand. We stayed in that room and I’m sure it has changed beyond recognition since Liz stayed here. It is however a fairly comfortable spacious room with a king bed and sitting area. The hotel bar/restaurant is well laid out and decorated and the food is of reasonable standard. The receptionist when we booked in was extremely friendly and helpful.

We spent just one night at Grosvenor Hotel. Room size was fine, but the bathroom was very small. The hotel is old and needs some care. The car park across the street was convenient. We didn't try the restaurant for our one night stay.

The hotel’s central town centre location made it easy to find and an ideal base to explore the town (more so, if it hadn’t been a drizzly Sunday afternoon)! Its’ appearance was initially tired and a bit quirky but the wonderfully helpful receptionist (as well as her other roles) certainly made up for that-she couldn’t have done more. The room was basic but big bed and everything clean, it what was all that was needed. Added bonus, absolutely fab bar/restaurant on site. We enjoyed a great scallop starter, I loved the local fresh fish and hubby was finished off by the mixed grill. Thank you!

26 Cains Terrace Timaru

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

The Grosvenor places you within a leisurely stroll of South Canterbury Museum and Caroline Bay Beach. This 3-star hotel has 49 guestrooms and offers conveniences like a restaurant, a casino, and free in-room WiFi.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.


A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker and an ironing board.

Property features

Guests of The Grosvenor enjoy features like a casino, free WiFi in public areas, and 3 meeting rooms. You can put free parking to good use if you drive. Front-desk staff can assist with luggage storage and dry cleaning/laundry. Additional amenities include conference space and laundry facilities.

Room options

Queen Suite

Queen 1 | Sleeps 2

Superior Room, Non Smoking

King 1 | Sleeps 2

Standard Room, Non Smoking (Single Room with 1 Single Bed)

Twin 1 | Sleeps 1

King Suite

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 326 reviews

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.