Fishing Resorts & Hotels in The Preserve

"On arrival, I stood at the counter for about 5-8 minutes with awkward silence and no acknowledgment from the person behind the desk. When we went to our room, the air conditioning wasn’t working- we went down to the desk to talk to someone about it - the phone in the room wasn’t working so we couldn’t call down. She let maintenance know and said someone would be up. We waited an hour and no one came so we went back down to the desk. Someone else was working at this time- he said he told maintenance about the problem 2 days ago- he moved us to a room on the first floor-this room had air. The room was poorly maintained. The hotel has three guest washers and dryers and they are all out of order. The breakfast was as it is in all the less expensive hotels. With so many options of less expensive hotels on the beach, I would go elsewhere and will not be returning to this one. There is no “hospitality “ from the workers, the hotel rooms are run down and obviously need decent maintenance. The lobby is bright and clean but deceiving for the rest of the hotel"

"Always love visiting. Great rooms. Always get a couples massage. Wonderful hot tub. "

"Awesome hotel!! Everything fabulous "