The Ritz-Carlton, Abama5.0 out of 5.0
Recent guest reviews
We are fully into the Marriott / Ritz Carlton system, but quite shocked when we saw the huge red pile of The Abama appear before us when we arrived. (By the way the hotel is known just as Abama locally). But we were soon won over. The building is striking, but the “ladies & gentlemen “ are superb. The staff take service to a very high level and in every department. The hotel itself is indeed large and confusing but works well. The art works placed throughout the corridors and grounds are worth a special look. The gardens ... and koi ... are delightful. Internal transport over the large area is by van, buggy or train ... and all made quickly available. Our room was comfortably large with an excellent private balcony which we enjoyed: housekeeping was very good. The restaurants were varied and we tried all except the MB and Kabuki ... mainly because we can have that type of experience in London. Our favourite was El Mirador with remarkably good fish preparation and cooking and a delightful setting. The restaurants are all expensive and rely in part on the captive audience. The nearest external alternative is a ten minute drive away which is a bit of a hassle: the relative isolation of the Abama is a downside. We are tennis players but the wind at the Academy put us off: the courts must be on the windiest part of the site. The beach and cove area is well done and relaxing. A memorable location and hotel, particularly the service, though inevitably this is well reflected in the Ritz Carlton pricing!
Am normally sceptical about big hotels but they have somehow maintained a personal touch despite the scale of the operation. The arrival/greeting was handled well with a cheerful welcome at the entrance and a cold drink to make the short queue for check in easier. Our rooms were large, well furnished and well decorated. Very comfortable bed and sizeable bathroom. WiFi free and large screen tv with a lot of UK channels. Several restaurants to choose from the best of which was Txoko (astonishing Basque cooking cooking and while not cheap far better value than the very expensive Kabuki). If you wanted to spend less then a pizza at the Italian restaurant (Verona) would only cost you €16. Two great pools at the front of the hotel if it’s too windy to take the hotel’s “train” down to the beach (which is actually well sheltered and has an excellent cafe/restaurant.) There’s also an adults only pool down the hill in amongst the hotel’s villas. There’s a kids club for younger guests and, a major selling point, children aged 4 and under eat free (though not on room service). Breakfast, despite one review here, offers a massive choice of high quality dishes and you would have to be a very picky eater indeed to be disappointed with it. (If you don’t want kids around you can have breakfast in the 20/20 restaurant next door). In addition to all this the hotel has a golf course, tennis centre and spa. So, great for couples and great for families. You could spend a fortune there by eating at their 2 Michelin star MB restaurant every night or you could grab some tapas at the lobby bar or pizza at the spot bar.
My wife and I stayed for eight nights and were absolutely knocked out at the Quality of the hotel and the staff, the management should be very proud of their smiling friendly staff from the check in desk to the pool guys and the restaurant and bar waiters, nothing was ever a trouble for these lovely people. Special mention for Luis at check in, Faride at Los Chozos, Riaffaella at Verona and Agatha in the bar, we will certainly return.
Our first time in Tenerife, this is truly a five star hotel from top to bottom, stayed on the club level, wonderful staff made the holiday special, restaurants were excellent, make sure you book them before your holiday. Spa facilities great and golf course, wow.
This hotel truly is 5* luxury. We were very impressed. However it is worth noting that it is NOT possible to walk to nearby bars and restaurants. You will need to get a taxi (€30 from Playa de las Americas) or a local bus which goes from outside hotel. Bear in mind buses infrequent late at night and to know when last bus runs. Bus stop literally outside hotel so very convenient. Service - 5* absolutely brilliant. Friendly and professional. Really focused on making sure you are comfortable. Golf - no comment as we did not use but loads of people out and about in buggies having fun. Restaurants - no comment. We did not use as we ate out. Cheapest evening main €20 for a burger. Breakfast - fantastic, very high standard. Spa - treatments expensive. Access to spa €25 each. Nice but to be honest we were not aware of additional cost to use facilities. Not great value in view of cost of stay. Gym/ exercise classes - well equipped gym with fantastic view. Stretching and yoga class brilliant with Jana. However I was not aware there were additional costs for classes - yoga €15 though stretching free. Pools - several pools, all lovely, attentive staff. Too cold to swim in January. Beach - highlight for us. Accessed by steep steps, shuttle train or cable car run by lovely Godfrey a gentle and kind soul. Beach perfect. Sun loungers plentiful. Sea a bit cold in January. Very nice to spend a day. We loved our time on the beach. Rooms - we stayed in”the citadel” in main block. Beautiful, spacious room with view of pool and sea. Well maintained. Cleaning immaculate. Plentiful toiletries. Very happy with room which we really enjoyed. Entertainment - evening entertainment of a high standard with live music. Also enjoyed midday koi fish feeding. Drinks - expensive from €6 to €9 a pint. Got around this by buying drink from supermarket and drinking on terrace of room. Drinks in other resorts €1-€2. Worth getting complimentary shuttle bus to nearby shopping centre to have a look round nearby resort. All in all highly recommended for a relaxing break by the beach in luxury surroundings.
I just came back from a week at the Abama and after two previous visits it is better than ever. Restaurants are improving every year and staff are friendly and helpful. The rooms are spacious and kept spotlessly clean by housekeeping with comfortable beds and lovely bathrooms. We had lovely treatments in the spa which has wonderful facilities and hydrotherapy pools. My favourite restaurants are le Miramar (fish and shellfish), 20/20 a great steak and grill and the Kabuki Japanese which is set high up on the hill with fantastic views. The breakfast buffet is exceptional and there is an adults only room which is quieter. The swimming pools are all immaculate and we particularly enjoyed swimming in the adults only pool by the Miramar. There is a secluded beach with access by the hotel train or monorail. I do think they need more staff on reception as check in was slow and they had run out of the welcome glass of cava. The only other small negatives are the Miramar needs some draft proofing as the wind was coming through the doors and made it quite cold! The bar serves lovely drinks and snacks but needs updating and whilst the gardens were gorgeous there were dreadful dried flower displays in coloured water in the reception. But all in all a wonderful hotel.
We stayed here at the end of a month stay on the island. we extended due to becoming very ill just after flying over. We had a nightmare with a villa that we had booked through tripadvisor, but after many telephone calls we received our money back. In sheer desparation we went down into fanabe and booked into a hotle we had stayed at many years previously, allegedly a 5 star (L). can someone tell me what the letters mean after the stars. I found out from someone that they can apparently award themselves whatever they feel appropriate! Anyway, we spent the last week of our holiday at the Abama. Definately glad we did this. We had an excellent 'villa' close to the sea next to the adult pool, i highly recommend this for peace and quiet. just as a side note they are not Villas, they are more accurately, nice suites, four to a villas type building. very well decorated. I think we ate at most of the restaurants. My favorite was the Japanese. I would not recommend Veronas, the Italian, at first i thought it was a Greek restaurant there were that many plates smashed it was ridiculous! we had staff introduced never to be seen again! ordered wine that did not come. the food was rubbish and cold. the food at the 20/20 restaurant next door was much better, weirdly staffed by the same team from Veronas? The golf is very over priced and is a truly difficult course, especially when the wind picks up, greens are lightening quick! I enjoyed it non the less and made a good friend there. the range is nice and free. food is nice in the club house. Staff are friendly and attentive, most of the time, we had to kick a couple of the soccorista's up the backside to get into gear (I nicknamed them soccofistas).Cristian at the adult pool was superb and a true credit. Jimmy the concierge was cool. The lobby bar though was disappointing and let the hotel down, it was draughty and the staff were far too slow, the entertainment was poor. I wasn't bowled over by txoco the spanish restaurant, food was average. the sports bar, well if you go in there you might as well stay in Britain in the pub, this needs modernising and making more trendy. The Gym and Spa are excellent. staying here you are fairly remote so a hire car will be required if you want to get about, there are taxis on site and are fairly reasonable.
I had the pleasure and honor to be an artist in residence at Ritz Abama, Tenerifre, where we stayed with my husband and our two 5-year-old daughters, and I must say that the concentration of the experiences to all six senses was well off the charts. Ritz legendary hospitality started before we even arrived at the hotel, with Maria Guerreiro and Arianna Calcaterra being courteous from the very first email onwards. Upon arrival, we were immediately enveloped in the attention and genuine care of every staff member from portier and receptionists to the waiters and housekeepers, who, as if by some magic, could anticipate every our request! The interior and exterior of the hotel are absolutely fantastic. The intricate terracotta mazes punctuated with lush tropical foliage will stay in our memory for long. Even our daughters kept asking when we will be back again to the pink walls :) The swimming pool composed of stones perfect for diving (hopefully it was officially allowed :P ) won’t be forgotten either and the funicular taking you down to the secluded beach fringed by the rocks will be also missed. Nothing to say about the food except for ‘delicious’, and being a sweet tooth I should especially praise their heavenly desserts. As a freelancer mom who works while traveling I could not be happier with the kids club open from 10am to 6pm. If you ever put your child to a kindergarten you are surely familiar with the drama around it. Here, there also was a drama, but to take my daughters out of the kids club :) Still left to guessing what the animators do there, especially that my girls don’t even speak English... must be some magic! Last but not least, the overall ambience that started from our spacious family suit in a warm palette and wafted across the entire hotel area was truly inspiring and made the creation process flow. I enjoyed sketching on our spacious verandah or hidden in the shadows of a palm tree...Somehow, even working while staying at Ritz felt like the best vacation ever. I would highly recommend this hotel for a family stay. The facilities and activities are so thoroughly planned that adults and kids can enjoy their time together but also get a carefree moment on their own. After all, kids need rest from their parents just like the latter do :) Thank you, Ladies and Gentlemen of Ritz Carlton, for this memorable and flawless experience!
The hotel is absolutely stunning and the rooms are amazing. The staff are also extremely attentive - they cannot do enough for you. There are number of excellent restaurants within the complex but it is also a short drive to the nearest town where there is also plenty of choice for food.
Specific room bookings in advance not honoured. Missing luggage not brought to room. Uncommunicative staff and poor service at times - although very polite and friendly, but consistently ineffective. Breakfast time water and food spillages on floor not cleared for some time. Peeling paint and crumbling concrete around the pools. A superb hotel but spoilt by the above and many more minor issues.
- Free buffet breakfast
- Free WiFi in public areas
- Free valet and self parking
- Onsite dining
The Ritz-Carlton, Abama places you 4.1 mi (6.6 km) from Alcala Beach. This 461-room, 5-star hotel has 7 outdoor pools along with a full-service spa and 10 restaurants. On the beach, the hotel is also within a 20-minute drive of Puerto Colon Marina and Los Gigantes Beach.
Free buffet breakfast is included with your stay and awaits you each morning from 7:30 AM to 11 AM. There are ample dining options with 10 onsite restaurants, including M.B, which specializes in Spanish cuisine and serves dinner, and Abama Kabuki with its ocean views. Savor a meal from the comfort of your room with 24-hour room service.
All of The Ritz-Carlton, Abama's 461 rooms are air-conditioned and have an array of amenities, including furnished balconies, iPod docks, and minibars. LCD TVs come with digital channels, and WiFi keeps guests connected. Bathrooms offer deep soaking tubs, designer toiletries, and bathrobes. Coffee makers, safes, and phones are also available.
Guests of The Ritz-Carlton, Abama have access to a full-service spa, 7 outdoor pools, and a children's pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a 24-hour fitness center, a spa tub, and a sauna.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 2571 reviews