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Comforta Hotel Tanjung Pinang

4.0 star property
Hotel in Tanjung Pinang with a full-service spa and airport shuttle service

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Photo gallery for Comforta Hotel Tanjung Pinang

Outdoor pool, sun loungers
Bungalow Pool View | Minibar, in-room safe, desk, free WiFi
Ballroom
Superior Double or Twin Room | Minibar, in-room safe, desk, free WiFi
Bungalow Garden View | Minibar, in-room safe, desk, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • Room service
  • Gym
  • Free WiFi

Explore the area

Map
Jalan Adi Sucipto No. 10, Kepulauan Riau, Tanjung Pinang, Riau Islands, 29125
  • Senggarang
  • Tanjung Pinang Ferry Terminal
    ‪10 min drive‬
  • Snake River Temple
    ‪10 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪161 min drive‬

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Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Superior Double or Twin Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double or Twin Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Bungalow Pool View

Bungalow Pool View | Minibar, in-room safe, desk, free WiFi

Bungalow Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Bungalow Garden View

Bungalow Garden View | Minibar, in-room safe, desk, free WiFi

Bungalow Garden View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Tanjung Pinang

Comforta Hotel Tanjung Pinang is located within a 15-minute drive of Tanjung Pinang Ferry Terminal and Snake River Temple. This 115-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Tanjung Pinang Ferry Terminal - 10 min drive - 6.5 miles
  • Snake River Temple - 10 min drive - 6.7 miles
  • Banyan Tree Temple - 14 min drive - 8.3 miles
  • Trikora Beach - 35 min drive - 22.1 miles
  • Bandar Bentan Telani Ferry Terminal - 57 min drive - 37.8 miles

Restaurants

  • ‪Kedai Kopi Batu 10 - ‬3 min walk
  • ‪Sop Tulang Mbak Mi Solo - ‬2 min drive
  • ‪Calisto Foodcourt & Cafe - ‬10 min walk
  • ‪Tenang Jaya Seafood - ‬13 min walk
  • ‪Cafe Bola, Bintan Centre - ‬12 min walk

About this property

Comforta Hotel Tanjung Pinang

Hotel in Tanjung Pinang with a full-service spa and airport shuttle service
Guests of Comforta Hotel Tanjung Pinang enjoy a full-service spa, an outdoor pool, and a gym. Airport transportation is made easy with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a business center.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Refrigerators, minibars, and electric kettles are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 350000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 500000.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Comfort Hotel Resort Tanjung Pinang
Comfort Hotel Resort
Comfort Tanjung Pinang
Comfort Hotel And Resort Tanjung Pinang
Comfort Hotel Tanjung Pinang
Comforta Hotel
Comforta Tanjung Pinang
Comforta Tanjung Pinang
Comforta Hotel Tanjung Pinang Hotel
Comforta Hotel Tanjung Pinang Tanjung Pinang
Comforta Hotel Tanjung Pinang Hotel Tanjung Pinang

Frequently asked questions

Are free cancellation options available at Comforta Hotel Tanjung Pinang?

Comforta Hotel Tanjung Pinang provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do close to Comforta Hotel Tanjung Pinang?

This hotel is located in Tanjung Pinang, close to Tanjung Pinang Ferry Terminal, Snake River Temple, and Banyan Tree Temple.

Is there parking available at Comforta Hotel Tanjung Pinang?

Yes, there is accessible parking available.

Is there a spa at Comforta Hotel Tanjung Pinang?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body scrubs, and massages.

Does Comforta Hotel Tanjung Pinang include a casino on the premises?

No, Comforta Hotel Tanjung Pinang doesn't have a casino.

Will I find an indoor pool at Comforta Hotel Tanjung Pinang?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Comforta Hotel Tanjung Pinang?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Comforta Hotel Tanjung Pinang?

No, but guests can enjoy a sauna at this hotel.

Does Comforta Hotel Tanjung Pinang have a restaurant with a breakfast menu?

Yes, Comforta Hotel Tanjung Pinang serves breakfast for a surcharge from its restaurant.

Will Comforta Hotel Tanjung Pinang allow pets to stay free of charge?

No, pets and service animals aren't allowed at Comforta Hotel Tanjung Pinang.

Are there connecting rooms at Comforta Hotel Tanjung Pinang?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Comforta Hotel Tanjung Pinang?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Comforta Hotel Tanjung Pinang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 38 reviews
Rating 8 - Good. 19 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air-conditioning was faulty but glad they managed to fix it when we return after making complaints.
Stayed 1 night in Feb 2024

10/10 Excellent

SAINAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic atmosphere
Stayed 3 nights in Dec 2023

6/10 Okay

Alauddin Bin Sadar

Stayed 2 nights in Nov 2023

6/10 Okay

Wee Peng

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Short stay

The bungalow room is good but their deluxe room bedsheet and pillow is abit dirty. Service is good.
Stayed 2 nights in Jul 2023

6/10 Okay

POH CHUN

Stayed 2 nights in Jun 2023

6/10 Okay

Boon Hwee

Liked: Staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Han

Stayed 2 nights in Oct 2019

8/10 Good

Aw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit 8-10th March

Room is big and bed is comfortable. Breakfast is ok except the fish is too salty and coffee too thin
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, far to beach and near KFC🙂🙂🙂.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and staff is helpful
Stayed 2 nights in Dec 2018

8/10 Good

Norizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent vacation in Tanjong Pinang

Simple basic hotel. Good for the price paid. Room booked for 3 guests but hotel prepared for 2 guests. Recovery by hotel was fast and efficient. Fast and efficient check in and check out. Best nasi goreng ikan bilis i gave ever eaten. Disappointed that the hotel opened up the pool to the public and hence the only opportunity i had to be at the pool, I was surrounded by families with little children and young adults. Eating stalls across the street. Also a 10,000rupiah mall. Will consider the hotel for future visits to Tg Pinang
Stayed 1 night in Oct 2018

10/10 Excellent

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

Very Nice
Stayed 1 night in Aug 2018

8/10 Good

Cheng Kwee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay 4th Aug 2018

The hotel facilities is good, room is clean and comfortable. For breakfast, is ok except the half-boiled eggs overcook become hard boiled.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Close to the airport with shuttle service, but despite having sent a message through the hotel's website the day before, there was no shuttle service provided from the hotel, so I ended up paying 80,000IDR to a shabby airport taxi. Nice front appearance and a charming swimming pool. Staff are all courteous and kind. But the room was too dark for my comfort during the daytime. The most frustrating aspect of this hotel is its very poor internet connection, which keeps being lost after a short while. Practically unusable in the room. Only in the reception area it is tolerably connected for more than several minutes.
Stayed 5 nights in Jul 2018

10/10 Excellent

Ahmed, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Comforta Hotel

Overall, my brief stay in Comforta is simply amazing. From the warmest greetings of Front Desk in Day 1 to my actual stay experience (3 days/2 nights) was perfect. Breakfast is average but it is conveniently located in front of savers supermarket. Wow! You can get local things & just cross over back to Comforta. That's a deal breaker.
Stayed 2 nights in Jun 2018

8/10 Good

CHENG

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Lorraine, Singapore

Liked: Cleanliness, staff & service, room comfort

Hotel is old but very clean... Heydays has past.

Transport in Tanjung Pinang is not convenient. A risk to take "taxi". Prices are high. Even ask for tips. Hotel near a mosque. The public loud speaker of prayers in the very very late night is disturbing our sleep.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Beautiful tropical accommodation in the city

This is a beautiful hotel with wonderful facilities. In some parts, it is beyond expectations such as the beautiful food for breakfast and the swimming pool is great. In other areas, there is a need for maintenance, such as the air-conditioning is temperamental, the fridge door does not close properly, the lock is broken in our front door. Overall great experience!
Stayed 2 nights in Apr 2018

6/10 Okay

MAHESHKUMAR

Liked: Cleanliness, room comfort
Amazing stay, amazing food at the hotel! Location not good! Difficulty to find a doctor!

8/10 Good

Mani, singapore

Liked: Cleanliness, staff & service, room comfort

Peaceful

This hotel very nice & hotel staff friendly type. 24hours room service
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort style

Isn’t a new hotel but the condition is consider good in Pinang. Resort style rooms and a nice pool.
Stayed 1 night in Jan 2018

10/10 Excellent

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay!

Awesome ambience, clean room and pool. Comfy bed and pillows and great staff :)
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Nice hotel

Very nice hotel for price. Staff very good. Great breakfast.
Stayed 2 nights in Dec 2017

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