Phoenix Pavilion Hot Spring Hotel

3.0 star property

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Photo gallery for Phoenix Pavilion Hot Spring Hotel

Deluxe Room, 1 Double Bed (Partial open-air hot spring bath) | Bathroom | Combined shower/tub, spring water tub, hair dryer, slippers
Daily Taiwanese breakfast for a fee
Exterior
Deluxe Family Room | Individually decorated, blackout drapes, free WiFi, bed sheets
Deluxe Room, 1 Double Bed (Partial open-air hot spring bath) | Bathroom | Combined shower/tub, spring water tub, hair dryer, slippers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
1 Tianzhu Lane, Wenquan Road, Beitou District, Taipei, 112
  • Place, Beitou Hot Springs Park
    ‪1 min walk‬
  • Place, Beitou Thermal Valley
    ‪3 min walk‬
  • Place, Beitou Hot Spring Museum
    ‪4 min walk‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪45 min drive‬

Room options

Classic Double Room

  • Sleeps 2
  • Free WiFi

Standard Double Room

  • Sleeps 3
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

Budget Double Room

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Deluxe Room, 1 Double Bed (Partial open-air hot spring bath)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Premier Room, 1 Double Bed, Terrace (Partial open-air hot spring bath)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Standard Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Double Room

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Double Bed and 2 Double Futons OR 2 Double Beds and 1 Double Futon
  • Free WiFi

Premium Quadruple Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Classic Double Room

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Taipei

Located in Beitou within a short stroll of Beitou Thermal Valley, Phoenix Pavilion Hot Spring Hotel is within a 15-minute drive of Shilin Night Market. This 25-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Beitou Hot Springs Park - 1 min walk - 0.1 miles
  • Beitou Thermal Valley - 3 min walk - 0.2 miles
  • Beitou Hot Spring Museum - 4 min walk - 0.3 miles
  • Kaidagelan Cultural Museum - 6 min walk - 0.4 miles
  • Yangmingshan National Park - 12 min walk - 0.7 miles

Getting around

  • Xinbeitou Station - 9 min walk
  • Wanhua Station - 15 min drive
  • Songshan Airport (TSA) - 36 min drive

Restaurants

  • ‪竹林亭日本料理 - ‬5 min walk
  • ‪雍翠庭 - ‬12 min walk
  • ‪星巴克 - ‬9 min walk
  • ‪雙月食品社北投店 Moon Moon Food - ‬7 min walk
  • ‪拾米 SheMe To Go - ‬9 min walk

About this property

Phoenix Pavilion Hot Spring Hotel

Guests of Phoenix Pavilion Hot Spring Hotel enjoy free WiFi in public areas, coffee in a common area, and a water dispenser. There's free parking and an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this hot springs hotel include a porter/bellhop and a TV in a common area.
Guests can expect free WiFi and LED TVs with digital channels. Bathrooms offer spring water baths, hair dryers, and slippers. Other standard amenities include electric kettles and free local calls.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2 km
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily Taiwanese breakfast available 8:00 AM to 10:00 AM for a fee: TWD 150 for adults and TWD 150 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Individual decor

Policies

Check-in

Check-in start time: 7:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Taiwanese breakfast: approximately TWD 150 for adults and TWD 150 for children
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 7:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel
Phoenix Pavilion Hot Spring Taipei
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring
Phoenix Pavilion Hot Spring Hotel Hotel
Phoenix Pavilion Hot Spring Hotel Taipei
Phoenix Pavilion Hot Spring Hotel Hotel Taipei

Frequently asked questions

Is free cancellation available at Phoenix Pavilion Hot Spring Hotel?

Phoenix Pavilion Hot Spring Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Phoenix Pavilion Hot Spring Hotel?

This hotel is situated in Beitou within a short 2-minute walk of Beitou Hot Springs Park and also 19 minutes on foot from Yangmingshan National Park. You'll also find Beitou Hot Spring Museum and Beitou Thermal Valley less than a mile away.

Is there parking available at Phoenix Pavilion Hot Spring Hotel?

Yes, self parking is offered for free at the hotel.

Does Phoenix Pavilion Hot Spring Hotel feature a casino on the premises?

No, Phoenix Pavilion Hot Spring Hotel doesn't have a casino.

Will I find an indoor pool at Phoenix Pavilion Hot Spring Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Phoenix Pavilion Hot Spring Hotel?

Couples staying at this hotel will appreciate amenities like a spring water bathtub and slippers as well as a restaurant.

Does Phoenix Pavilion Hot Spring Hotel have a hot tub?

No, but this hotel offers spring water bathtubs in all guestrooms.

Does Phoenix Pavilion Hot Spring Hotel have a restaurant with a breakfast menu?

Yes, Phoenix Pavilion Hot Spring Hotel serves Taiwanese breakfast each morning for a surcharge from its restaurant.

Will Phoenix Pavilion Hot Spring Hotel allow pets to stay free of charge?

No, pets aren't allowed at Phoenix Pavilion Hot Spring Hotel though service animals are welcome.

Does Phoenix Pavilion Hot Spring Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Phoenix Pavilion Hot Spring Hotel?

The closest major airport to Phoenix Pavilion Hot Spring Hotel is Songshan Airport (TSA), which is 10.3 mi away (36 minutes by car). Another top airport is Taoyuan International Airport (TPE), which is located 29.4 mi away (45-minute drive).

Are there rooms with balconies at Phoenix Pavilion Hot Spring Hotel?

No, there aren't any guestrooms at Phoenix Pavilion Hot Spring Hotel that offer a balcony.

Phoenix Pavilion Hot Spring Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 185 out of 738 reviews
Rating 8 - Good. 379 out of 738 reviews
Rating 6 - Okay. 144 out of 738 reviews
Rating 4 - Poor. 23 out of 738 reviews
Rating 2 - Terrible. 7 out of 738 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mei Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could, I would give more than 5 stars for this hotel stay. The room is very clean and nice though you need to climb few stair cases (no lift). The receptionist is extremely helpful and always carry nice smiles on his face. Other staff members including those served us at the restaurant and drove us to the MRT station are very nice and helpful. We enjoyed very much the hot spring bath at its private room.
We enjoyed very much hot spring in this private room.
Hall way to washroom which also contain a small hot spring tub.
Nice setting for our room
Delicious breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ryoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly like a family
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Yen Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is safe and walkable for dining and close to MRT train station....
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Genie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
private hot spring n cozy room
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homemade breakfast, very good.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities
Very unique experiencing staying at a hot spring hotel with private hot spring bath. The design of the room was of a traditional Japanese living space with tatami mat and wood floors. The hotel itself is quite old with old age wallpaper and a very simple washroom. Free shuttle from station for most of the day. Hotel booked us an early ride for us however due to our very early flight which was kind. Bit dusty and antique but overall had a great time!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Grace

Liked: Cleanliness, property conditions & facilities
The staff let us know they upgraded our room upon checking in which was great. Our room now came with an outdoor bath for soaking in the hot spring water. I didn’t love the way the bathroom was designed, especially for showering. The drain for the shower was in the middle of the bathroom with no border around it to stop the water from going under the sink area or close to the toilet so we ended up with a very wet bathroom floor after everyone showered. The rooms were nice and the living room had a unique design that we enjoyed.
Stayed 1 night in Jan 2026
Verified

8/10 Good

ying

Need provide hook to hand towels in bathroom
Stayed 3 nights in May 2024
Verified

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced Stay

We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning. Hopefully their management will improve the room condition if they want to continue charging at premium price.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Emil Dick-Yam

Liked: Cleanliness, staff & service, amenities
We thoroughly enjoyed our stay in this clean & cosy establishment. The staff were extremely attentive and friendly and our use of the shuttle up and down the hillside to the MTR station felt like we had a chauffeur service at our fingertips. The heated spring waters fhat is supplied to the individual baths do not carry a strong sulphur odor, but instead leaves one's skin feeling smooth and supple (due to its high lead suplhate content) The breakfast is more for an Asian taste, but nonetheless delicious and truly reflective of genuine local Taiwanese cuisine. The only drawback to the hotel is that it is starting to show its age and needs renovation in areas like carpets and toilet fixtures, albeit the tatami mats are still in excellent condition. As a reflection of its historic charm, be sure to check out the print in the lobby of a watercolor and ink painting, the original of which is now stored in the National Palace Museum, showing the establishment in its original form set among the hills of Thermal Valley, The original painting was gifted to the hotel by its painter, a cousin of China's last emperor Puyi, who was so enamored by his stay.at the hotel that he took to brush.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kiki

Liked: Cleanliness, amenities, property conditions & facilities
環境復古但整潔乾淨,職員服務一流!收費合理!
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

MinFang

真的是很~老~舊~的飯店,一晚還要價4千多真的不便宜,但維持得算乾淨,服務態度也好,只是可能是老闆一家應該就住在客房樓下,被小孩玩樂說話,以及碗盤杯子敲擊聲音,吵到凌晨一點多,中間有打電話跟櫃台反映(雖然態度真的很好~一直說抱歉),但吵鬧狀況完全沒有改善
Stayed 1 night in Jan 2026
Verified

8/10 Good

chun keung pierre

Liked: Cleanliness, property conditions & facilities
房間尚可,服務員友善,地方清潔,私人風裡舒服,性價比高、值得推薦。
Stayed 3 nights in Dec 2025
Verified

8/10 Good

YANG CHIEH

Liked: Cleanliness, staff & service, amenities
房間乾淨,服務人員熱心,可惜熱水沒有自來水,頭一次用溫泉水洗澡,好奢侈~
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

CHI YUEN

Liked: Cleanliness, amenities, property conditions & facilities
客房一塵不染,職員很有禮貌服務很好
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YC

Liked: Cleanliness, staff & service, amenities
房間整潔,溫泉水質很優,浴室空間很剛好,廁所分開,接送服務對於旅客真的是貼心,下雨或出門覓食很感謝。服務人員也都很好,主動聯繫並態度親切。除了早餐不建議+沒有電梯,樓梯四樓蠻累,其他都非常好。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Wai Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務

服務很好,退房後存放行李在前台,然後周圍遊覽,我們毋須回旅館取回行李,旅館可安排將行李送往近新北投車站。
Stayed 1 night in Apr 2025
Verified

8/10 Good

Kwong ming

Liked: Cleanliness, staff & service, property conditions & facilities
員工服務很好。
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
住宿標準房型,房內空間算大、乾凈,有對外窗,浴池有點太短,2人坐在池內階梯,無法泡到胸口,僅到下腹部,坐於池底則僅一人能伸直腳泡湯。冷氣是三洋牌,太吵了,晚上只好關掉才能入睡,天氣太熱了,清晨只好再開冷氣。 櫃臺人員、停車協助人員及早餐服務人員都很好。
Stayed 1 night in Jul 2024
Verified

8/10 Good

雅齡

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員很親切
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
極品標準客房 (半露天泡湯溫泉池) 房間寬敞 泡湯區舒適 房間位於3樓 沒有電梯 不適合行動不便的旅客 服務人員親切有禮 中式早餐豐盛
Stayed 1 night in Apr 2024
Verified

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities
很有特色的旅館,有天然温泉。
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Hsiu Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完全放鬆的旅館

內部如去到日本泡湯飯店,乳白色的溫泉♨️,讓日走兩萬步的我,泡完湯全身痠痛完全沒有,並幫助睡眠。在浴室裡洗手台有貼心防撞小鉄三角,保護旅客的安全。還協助將行李送到房間。還有接駁車從捷運站來回接送,很方便。附近離景點很近,且有好吃又價廉的拉麵、也有素食拉麵🍜。還有咖啡☕️精緻甜點店,如同走向日本溫泉區,很棒的泡湯旅店,下次還會再入住。
Stayed 1 night in Jan 2024
Verified

8/10 Good

teruko

Liked: Cleanliness, staff & service
ホテルの従業員のみなさんがとても親切でした。
Stayed 1 night in Oct 2023