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Recent guest reviews

Despite a high expectation towards everything, the Mandarin meets the expectations. Staff were friendly at the reception, restaurants, spa and upon check out. The room is more spacious than the average high-end hotel room in Taipei. I like that there's a walk-in closet, and the toilet is separated from the bathroom. Will visit again if I found an attractive package. The standard room rate is above our budget and much more expensive than the average Taipei hotel. S

Returning for the third time this year and the stay was perfect as usual. This is one of my favourite hotels in the world, and best in Taipei! The staff are always helpful and take that extra mile to perfect your experience.

We were in Taipei for the Pokemon Safari and we had chosen to stay here at the Mandarin Oriental Taipei. The hotel is truly stunning and strategically located. The impeccable service throughout the hotel lived up the excellent Mandarin Oriental expectations. The room is spacious, immaculately clean, super comfy beds (woke up refreshed) & well appointed. We got a complimentary early check in at 9am. Shout out to Ms Angel Wu from the Front Desk. She went above and beyond in ensuring that our stay is a pleasant one. Will definitely be back here again!

Mandarin Oriental at Taipei is probably one of the best hotels in this lovely city. The facility and the staff are both fantastic and welcoming. The experience is very wonderful. The hotel provides excellent service and looks after every need you can have.

gorgeous hotel with nice staff and excellent service Mandarin oriental hotel makes me want to visit Taipei again good to be with parents, kids or friends. Strongly recommend arcade was also good and Jade lounge is perfect place to experience afternoon teas.

Very good service in general. Appreciated the gift and decoration. Comments:- Didn’t have time to figure out how to turn off the light of the AC control panel, would be nice if it is off by default. Breakfast: Bakery takes the light, food tastes a bit bland. Bar: tried the Taiwan traditional dishes inspired, may be difficult for those with an average palate to find the resemblance. We both agree the 湯圓 is the best An electronic bidet toilet was expected as seen in photos on web, but still good without one.

My husband and I stayed at the one of their corner small suite for 8 days. The building is beautiful, has a good luxury retailers in the ground floor. The location is bit away from main street but taxi is always available (and taiwan taxi drivers are the best ) The house keeping is spotless, five star. Our personal butler service representative William provided us with professional concierge service with native english. We also used Mandarin limo from the airport and it was the most smooth and stress free journey. They have a person waiting guy & driver to handle our luggage & direction. I stayed at several of Toni Chi designed hotels and most of them did not function well especially at the arrival. The designer wants the clients to be greeted by personal butler as soon as guest arrives. His two hotels that I visited before didn’t work the way that he designed - hence I always end up getting lost and had a hard time locating the check in desk. But at this hotel, William opened the car door and greeted us by our name ; ) The designer would be happy. The bed is way to soft for my taste. Mandarin cafe/ bakery is very good. Grocery store, cleanners & good restaurants behind the hotel. Gym is good. Illy coffee capsule machine & taiwanese pineapple cake at the mini bar. Not full black out curtain (90%) Very good sound insulation. Soft, new towel & gowns. Good size closet for long term stay.

Had GastroMonth menu at Bencotto with three of my friends. The menu was WOW, tasty and very good value for money (thanks for Chef Iacopo for his kind explanation on the menu creation and great host to all girls), the service colleagues, Ailsa and Arthur were nice with great smile, the wine pairing recommendation from sommeliers, Sean and Alex were excellent. Overall speaking, Bencotto is the best Italian restaurant in Taipei. You definitely could not miss this restaurant for sure when you visit Taipei.

Asian hotels are renowned for their luxury and service and the Mandarin Oriental Taipei is a fine example of this. We stayed at the MO Taipei in mid-August 2019 immediately after staying at the recently renovated Raffles in Singapore. Where Raffles has been updated to a contemporary, muted palate, the MO Taipei is more colourful along with dark woods and acres of very nice sheets of stone. I’m guessing the last major renovation was a good fifteen years ago but the MO Taipei still looks great. The hotel is in immaculate condition and they have clearly been updating their tech. Most of the room’s features are operated by a number of control panels (not touch screens, but no big deal) and there are tons of power outlets. Our room (suite, really) was located in a dog leg in the building. This gave us a foyer leading into a sitting room with a two-piece washroom tucked into the right side The sitting room was completely separate from the bedroom. The main bathroom was a riot of very good stone and tile and some more dark wood. And for fans of such things, it featured a Toto toilet with all of its washing and bideting functions. The service level was exceptional. We arrived at the Taipei Taoyuan Airport around 7 p.m. and wanted an easy, but good, dinner. Bencotto, the Italian restaurant at the hotel, is good enough to be recommended by Michelin, so that seemed like a good choice. A quick call from the cab to the concierge secured us our table. Parenthetically, our meal at Bencotto was exceptional. Granted, the sample size was small since my wife and I had the same dish, but the lasagne in ravioli was very good. Each raviolo had béchamel sauce on one side of the parcel and Bolognese in the other. Wickedly good. The meal started with some very good bread, a selection of EVOs and balsamic. The breakfast was a combination of a very extensive buffet and à la carte items. The buffet had a wide selection of western items and a slightly narrower range of Asian items. Either way, there was plenty of variety on offer and very good quality. The housekeeping was remarkable. The crew went so far as to tidy up cords and cables with little strips of Velcro. That’s attention to detail. Overall, the Mandarin Oriental Taipei is great hotel and truly illustrates Asian hospitality. It is also located a short six-minute from an MRT station so getting around is easy.

This is a great new hotel, beautiful contemporary design with spacious rooms. Easy cab ride to other sites in town, and MRT is 9 minutes away. Although the room layout seems somewhat “chopped up”, it’s nice to have separate areas. Beds are incredibly comfortable, perfectly quiet, great rain shower and toilet room. Booked a “premiere” room with club access. Club lounge is nice with good food offerings for breakfast and happy hour, but décor is not as plush as other Mandarin’s, like in Kuala Lumpur. And, there were towels next to the door leading outside for all days we were there due to the rain—really tacky, and can’t understand why that was not fixed, as it rains here a lot.

158 Dunhua North Road Taipei

Hotel highlights

  • Walking distance to Taipei Arena and National Taipei University
  • Free parking
  • Onsite dining
  • Spa

Located in Songshan, Mandarin Oriental Taipei is a leisurely stroll from popular sights such as Taipei Arena and National Taipei University. This 303-room, 5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 303 air-conditioned rooms feature refrigerators, minibars, and coffee makers. 46-inch LED TVs come with DVD players and video-game consoles, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include free newspapers, free bottled water, and safes.


Property features

At Mandarin Oriental Taipei, guests enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. Free parking is included with your stay. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and a business center.

Room options

Mandarin, Club Room, 1 King Bed

King 1 | Sleeps 3

Mandarin, Room, 1 King Bed

King 1 | Sleeps 3

Mandarin, Premier Room, 1 King Bed

King 1 | Sleeps 2

Mandarin, Premier Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

94.0% of guests recommend this hotel

Total of 1641 reviews

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