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Imperial Hotel Taipei

4.0 out of 5.0

Recent guest reviews

Short business trip in colder month in Taipei. Staff were very friendly and accommodations comfortable. Great bed. Good restaurants. Especially liked taxi pickup in front of hotel.

The room was cold with the central heating system! Got extra blankets the first night and got a portable heater started second night! The room very comfortable! Good value for the price we paid!

My experience did not have a good start. I hope others will be aware when booking through this hotel. . Upon receipt confirmation email, the top part of the page printed check in time was 3:00pm. However, the bottom of the page show check in time was 11:00pm which I did not notice almost until one day I was about to arrive Taipei. The confirmation email was misleading. Yes, when I check in, the staff was very very friendly and kept apoligizing but they refused to honor the error. Should I chose to check in before 11:00pm, I need to pay $80 extra. I felt cheated and mislead. Even though I returned at 6:00pm, the staff apologized and told me the policy time of check in time of 11:00pm. I contined to be very courteous and calm toward this whole issue. Regretted not telling htem it is no point aplogizing and should have told them to honor their "partial" error and find the solution for the guest. I will never stay in this hotel anymore.

The front area and common area look good enough and the service was good. However, the room was far below expectation. I felt spring on the bed, kind of a very cheap hotel bed and the desk light was not working. Very small room with little window. Depressing...

Great location, close to interesting street markets and the MRT. For any visit to Taipei, I recommend the Imperial.

It was a great trip. The hotel was great, and the price through you was a lot cheaper than through the hotel website. Thank you.

The suite was wondrous; the staff were courteous and always available to assist in rapid friendly manner.The room was clean and immaculate, when we travel again to Taipei; we definitely stay at the Imperial Hotel; Thanks for a great stay.

Front desk staff spoke enough English to address our concerns and questions. Staff was friendly and helpful. The tours available through the hotel were quite good. I would recommend the Imperial without reservation. A very nice holiday stay.

I stayed in the hotel for 7 days, overall experience was pretty good. Pros: The location of the hotel is great. Close to light rail, several convenient stores, night market, restaurants etc. The hotel room is clean and comfortable. The gym is small yet neat, the staff at the gym was pretty helpful. On the weekened they have people playing flute in the lobby. Cons: The biggest complaint I have is that they don't have wireless in the hotel rooms. If you want internet access in the room, you will need to pay to use the ethernet cable in your room. They do have free wireless at the lobby though. 3G network in this hotel is pretty fast, I used 3G to watch online videos without a problem. No laundry room.

staffs are very friendly and helpful.good location for tourist to explore taipeh.

Good hotel near downtown. My only problem was with the limited vegetarian menu item in restaurants or room service.

600 Lin Shen North Road Taipei

Hotel highlights

  • Close to Taipei Confucius Temple
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Taipei Confucius Temple is within a mile (2 km) of Imperial Hotel Taipei, and other popular sites like Shilin Night Market are within a couple of miles (3 km). This 4-star hotel has 326 guestrooms and offers conveniences like 3 restaurants, free in-room WiFi, and a fitness center. Located centrally in Taipei, it's also close to Chiang Kai-shek Memorial Hall and Baby Boss.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All 326 air-conditioned rooms provide refrigerators, minibars, and free bottled water. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and slippers. Safes, phones, and desks are also available.


Property features

Imperial Hotel Taipei features a fitness center, free WiFi in public areas, and 4 meeting rooms. Airport transportation is made easy with an airport shuttle (available 24 hours) for TWD 1850 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and laundry facilities.

Guest reviews for Imperial Hotel Taipei

Everyone (3) Business (2) Couples (4) Family (2)
5

regal hotel in established part of city

Everyone

Short business trip in colder month in Taipei. Staff were very friendly and accommodations comfortable. Great bed. Good restaurants. Especially liked taxi pickup in front of hotel.

By , from Pacific Islands on Jan 6, 2018

Review comment responded on Jan 7, 2018

Dear valued guest, Thank you for taking the time to provide us with your precious feedback. It brings us great pleasure to know that you enjoyed your stay and our services. We are looking forward to welcoming you back in Taipei.

4

close to mrt very convenient! happy with my stay!

Everyone

The room was cold with the central heating system! Got extra blankets the first night and got a portable heater started second night! The room very comfortable! Good value for the price we paid!

By , from Hong Kong on Dec 12, 2017

Review comment responded on Dec 18, 2017

Dear valued guest, Thank you for taking the time to provide us with your precious feedback. It brings us great pleasure to know that you enjoyed your stay and our services. We are looking forward to welcoming you back in Taipei.

1

not happy with the stay

Everyone

My experience did not have a good start. I hope others will be aware when booking through this hotel. . Upon receipt confirmation email, the top part of the page printed check in time was 3:00pm. However, the bottom of the page show check in time was 11:00pm which I did not notice almost until one day I was about to arrive Taipei. The confirmation email was misleading. Yes, when I check in, the staff was very very friendly and kept apoligizing but they refused to honor the error. Should I chose to check in before 11:00pm, I need to pay $80 extra. I felt cheated and mislead. Even though I returned at 6:00pm, the staff apologized and told me the policy time of check in time of 11:00pm. I contined to be very courteous and calm toward this whole issue. Regretted not telling htem it is no point aplogizing and should have told them to honor their "partial" error and find the solution for the guest. I will never stay in this hotel anymore.

By , from Chino Hills, CA on Dec 12, 2017

1

room not good at all

BusinessTravelers

The front area and common area look good enough and the service was good. However, the room was far below expectation. I felt spring on the bed, kind of a very cheap hotel bed and the desk light was not working. Very small room with little window. Depressing...

By on May 12, 2015

4

ideal downtown location

Couples

Great location, close to interesting street markets and the MRT. For any visit to Taipei, I recommend the Imperial.

By on Feb 9, 2013

5

family holiday

Families

It was a great trip. The hotel was great, and the price through you was a lot cheaper than through the hotel website. Thank you.

By on Dec 3, 2011

5

unexpected great stay

Couples

The suite was wondrous; the staff were courteous and always available to assist in rapid friendly manner.The room was clean and immaculate, when we travel again to Taipei; we definitely stay at the Imperial Hotel; Thanks for a great stay.

By on Nov 12, 2011

4

good value for the money

Couples

Front desk staff spoke enough English to address our concerns and questions. Staff was friendly and helpful. The tours available through the hotel were quite good. I would recommend the Imperial without reservation. A very nice holiday stay.

By on Sep 25, 2011

4

great place to stay

Couples

I stayed in the hotel for 7 days, overall experience was pretty good. Pros: The location of the hotel is great. Close to light rail, several convenient stores, night market, restaurants etc. The hotel room is clean and comfortable. The gym is small yet neat, the staff at the gym was pretty helpful. On the weekened they have people playing flute in the lobby. Cons: The biggest complaint I have is that they don't have wireless in the hotel rooms. If you want internet access in the room, you will need to pay to use the ethernet cable in your room. They do have free wireless at the lobby though. 3G network in this hotel is pretty fast, I used 3G to watch online videos without a problem. No laundry room.

By on Aug 8, 2011

4

friendly staff, personal touch service

Families

staffs are very friendly and helpful.good location for tourist to explore taipeh.

By on Jul 1, 2011