Hotel theme is like an old warehouse with junk in every corner. The front desk personnel was in a hurry to get rid of you. The elevators were old warehouse medal elevators. The room areas were dark and dingy. The room was dark as well, even with all the lights on. The room had no drawers and closets. Had one large rack with shelves. Beds comfortable and sheets were clean. The bathroom had a 12" step up and the light switch was 10' feet inside the bathroom, very dangerous. The bathroom itself was small and no door only a curtain. Off the lobby were sitting areas but one area you could not sit unless you purchase something this left only stools to sit on. We were scheduled to stay 4 nights but left after one, and were told no refund. The taxi driver told us in the last two days she has taken 8 families to different hotels. DO NOT WASTE YOUR MONEY!
Located in Ximending, HOTEL PAPA WHALE is within a 10-minute walk of popular sights such as The Red House and Dihua Street. This 356-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start your day off with local cuisine breakfast, available for a fee.
All 356 air-conditioned accommodations feature a separate bedroom. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include electric kettles, free bottled water, and safes.
HOTEL PAPA WHALE features free WiFi in public areas, a library, and laundry facilities. Airport transportation is made easy with an airport shuttle (available 24 hours) for TWD 1300 per vehicle one way. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a vending machine, a reception hall, and a water dispenser.
Hotel theme is like an old warehouse with junk in every corner. The front desk personnel was in a hurry to get rid of you. The elevators were old warehouse medal elevators. The room areas were dark and dingy. The room was dark as well, even with all the lights on. The room had no drawers and closets. Had one large rack with shelves. Beds comfortable and sheets were clean. The bathroom had a 12" step up and the light switch was 10' feet inside the bathroom, very dangerous. The bathroom itself was small and no door only a curtain. Off the lobby were sitting areas but one area you could not sit unless you purchase something this left only stools to sit on. We were scheduled to stay 4 nights but left after one, and were told no refund. The taxi driver told us in the last two days she has taken 8 families to different hotels. DO NOT WASTE YOUR MONEY!
Dear Valued Guest, Thank you for taking time to let us know about your recent experience in our hotel. We have communicated your experience with the operation team about the less than acceptable service rendered and would like to assure you that we taking corrective action to prevent a similar incident from recurring. You've given us an opportunity to improve, and hopefully we will not disappoint you on your next visit. We look forward to seeing you back to HOTEL PAPA WHALE. Sincerely yours, Hotel PAPA WHALE
"Dear Valued Guest, We are appreciated of your kind review which gives us a great pleasure to learn that you were pleased with our personalized service. We certainly welcome you back again for another relaxing stay in the near future. Sincerely yours, Hotel PAPA WHALE"