Generally comfortable with nice features, but sometimes lacking attention to detail, e.g. sometimes the bath mat would disappear and not be replaced for a day. Currently facing a loud construction site that starts up early in the morning.
Located in Darling Harbour, Novotel Sydney Darling Square is adjacent to Chinese Garden of Friendship and within a 10-minute walk of other popular attractions like Capitol Theatre. This 4.5-star hotel has 230 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.
Enjoy dining at Pumphouse, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with English breakfast, available for a fee from 6:30 AM to 10:00 AM.
All 230 soundproofed rooms provide minibars, coffee makers, and safes. 37-inch flat-screen TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also available.
At Novotel Sydney Darling Square, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for AUD 46 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a conference center, express check-out, and wedding services.
Generally comfortable with nice features, but sometimes lacking attention to detail, e.g. sometimes the bath mat would disappear and not be replaced for a day. Currently facing a loud construction site that starts up early in the morning.
Dear Guest Thank you for your feedback. We do apologise for the inconvenience you experienced during your stay. We will address the issues you were having directly to the relevant department. Looking forward to welcoming you back to the hotel again and we would be more than happy to personally assist with that the next time you stay. Kind Regards Hotel Management
Dear Guest, Thank you so much for taking the time to respond to our guest survey on your recent stay with us at Novotel Sydney Darling Square . I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind Regards Anuj Singh Front Office Manager Novotel Sydney Darling Square