Harbourview Inn, SureStay Collection by Best Western

2.5 star property
Hotel in Sydney with a casino and free breakfast

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Photo gallery for Harbourview Inn, SureStay Collection by Best Western

Terrace/patio
View from room
Standard Room, 1 Queen Bed, Non Smoking, Sea View | Premium bedding, individually furnished, desk, laptop workspace
Luxury Penthouse | Exterior
Breakfast, lunch, dinner served; ocean views

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
100 Kings Rd, Sydney, NS, B1S 1A1
  • Place, Cape Breton Centre for Craft and Design
    ‪10 min walk‬
  • Place, Centre 200
    ‪11 min walk‬
  • Place, World's Largest Fiddle
    ‪18 min walk‬
  • Airport, Sydney, NS (YQY)
    ‪17 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Queen Beds, Non Smoking, Sea View

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Sydney

Located within a 5-minute walk of Sydney Waterfront Boardwalk, Harbourview Inn, SureStay Collection by Best Western is within a 15-minute stroll of Bethel Presbyterian Church. This 65-room hotel has conveniences like free breakfast, a casino, and free in-room WiFi.

What's nearby

  • Cape Breton Centre for Craft and Design - 10 min walk - 0.5 miles
  • Centre 200 - 11 min walk - 0.6 miles
  • Membertou Heritage Park - 13 min walk - 0.7 miles
  • World's Largest Fiddle - 18 min walk - 1.0 mile
  • Cape Breton Centre for Heritage and Science - 18 min walk - 1.0 mile

Getting around

  • Sydney, NS (YQY) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Philthy Philly's - ‬16 min walk
  • ‪Daniel's Restaurant & Lounge - ‬8 min walk
  • ‪Governor's Pub - ‬15 min walk
  • ‪Smitty's - ‬2 min drive

About this property

Harbourview Inn, SureStay Collection by Best Western

Hotel in Sydney with a casino and free breakfast
Guests of Harbourview Inn, SureStay Collection by Best Western enjoy features like a casino, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a computer station, and a banquet hall.
Guests can expect to find free WiFi and 55-inch Smart TVs with cable channels and Netflix. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Microwaves, free local calls, and fans are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kings Wings

Things to do

  • 10 slot machines
  • Casino
  • Gaming table

Family friendly

  • Children's games
  • In-room microwave
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for CAD 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay
  • Cleaning deposit: CAD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: CAD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
Property Registration Number STR2526T0728

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Habourview Inn Suites
Harbourview Inn & Suites Hotel
Harbourview Inn & Suites Sydney
Harbourview Inn & Suites Hotel Sydney

Frequently asked questions

What's there to do around Harbourview Inn, SureStay Collection by Best Western?

This hotel is located in Sydney, a short 10-minute walk from Cape Breton Centre for Craft and Design and also 16 minutes on foot from Centre 200. You'll also find Membertou Heritage Park and Cape Breton Centre for Heritage and Science less than a mile away.

Is there parking available at Harbourview Inn, SureStay Collection by Best Western?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Harbourview Inn, SureStay Collection by Best Western include a casino on the premises?

Yes, Harbourview Inn, SureStay Collection by Best Western has a casino and it includes 10 slot machines, a gaming table, and a VIP room.

Will I find an indoor pool at Harbourview Inn, SureStay Collection by Best Western?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Harbourview Inn, SureStay Collection by Best Western?

There are many amenities for couples at this hotel, including 2 bars and an ocean-view restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Harbourview Inn, SureStay Collection by Best Western?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Harbourview Inn, SureStay Collection by Best Western have a restaurant that serves breakfast?

Yes, Harbourview Inn, SureStay Collection by Best Western serves free continental breakfast at Kings Wings each morning.

Will Harbourview Inn, SureStay Collection by Best Western allow pets to stay for free?

No, pets aren't allowed at Harbourview Inn, SureStay Collection by Best Western though service animals are welcome.

Are there connecting rooms at Harbourview Inn, SureStay Collection by Best Western?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Harbourview Inn, SureStay Collection by Best Western?

The closest major airport to Harbourview Inn, SureStay Collection by Best Western is Sydney, NS (YQY), which is 8.6 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Harbourview Inn, SureStay Collection by Best Western?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy sea or city views.

Harbourview Inn, SureStay Collection by Best Western Reviews

Reviews

5.8
Rating 10 - Excellent. 92 out of 571 reviews
Rating 8 - Good. 113 out of 571 reviews
Rating 6 - Okay. 115 out of 571 reviews
Rating 4 - Poor. 126 out of 571 reviews
Rating 2 - Terrible. 125 out of 571 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ralph Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was courteous and helpful. Breakfast was hearty and good.
Stayed 2 nights in Oct 2025

8/10 Good

Jenn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2025

4/10 Poor

Clinton

Disliked: Cleanliness, staff & service, property conditions & facilities
Wasn't given the room I booked. No sleep on a double bed with warped springs. There is no customer support past the front desk.
Stayed 1 night in Oct 2025

8/10 Good

Naveen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great breakfast menu and had a really nice staffs.
Stayed 1 night in Oct 2025

2/10 Terrible

Bruce, Falmouth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good breakfast, Room fairly clean but needs upgrading. Out dated bathroom.
Stayed 1 night in Oct 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Barely any breakfast options. Our bathroom door would not close. They were supposed to fix it, they didn’t. Also when booking, I specifically booked a room with a sofa bed as we are a family of 5. Our room did not have a sofa bed. Someone was supposed to get back to us on that. Never heard back from anyone. The stairway smelled extremely bad. The room looks like they were painted by toddlers. Fridge handle was falling off. Our beds were not made, rooms not cleaned. We were there for two nights
Stayed 2 nights in Oct 2025

2/10 Terrible

Boris

Traveled with partner
Disliked: Amenities, property conditions & facilities
Definitely the worst experience in the last 20 years of travel. The guy on reception (Amir? Amit?) was really good - but that was the only good thing in there. The place is old, trushy and smells terrible. They try to renew some surfaces but so far it doesn't help. Miserable bed, tiny room and primitive breakfast - all for the price of good budget hotel. Housekeeping forgot to give us shower towels (I had to walk to the receiption: phone doesn't work, too). It was my mistake. Don't do that.
Stayed 1 night in Oct 2025

2/10 Terrible

Jocena

Disliked: Amenities, property conditions & facilities
Not good
Stayed 1 night in Oct 2025

2/10 Terrible

Sameep

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleaning the vents and better pricing and not having smell in room
Stayed 1 night in Oct 2025

6/10 Okay

Thomas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited property available due to no vacancies. Room was fine and bed comfortable. Property, hallways and entrances seemed in need of improvements. It was a bit surprising and had an unsanitary and unsafe conditions.
Stayed 1 night in Oct 2025

4/10 Poor

John

Stayed 3 nights in Oct 2025

2/10 Terrible

Sara

Traveled with family
Disliked: Amenities, property conditions & facilities
Very dirty. Sheets were stained. We found bed bugs in the beds. Very disappointed and dissatisfied!!
Stayed 1 night in Oct 2025

2/10 Terrible

Mike

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
Is a very tired proper
Stayed 2 nights in Sep 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good would have like a coffee machine in room.
Stayed 1 night in Sep 2025

10/10 Excellent

John, Barrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water view
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Loc
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean , the staff was friendly overall great experience
Stayed 1 night in Sep 2025

2/10 Terrible

Linda, Penhold

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mouse
Stayed 2 nights in Sep 2025

6/10 Okay

Erin

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel needs an overhaul. Although clean, the tiny bath towels were each stained. The bed frame was poking through the floor which had cardboard pieces under the beds. The fridge didn't work and the tv remote only changed channels but did not work for power or volume. Beds were saggy. Breakfast was average but the sausages were undercooked. I would not stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Monique

Traveled with partner
Liked: Amenities
Barely any traffic small area easy to park felt like one big Homestead yard with gardens and flowers and beautiful trees
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

4/10 Poor

Kenneth William

If we hadn’t already paid, we would have left.
Stayed 1 night in Sep 2025

10/10 Excellent

Talaat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay , comfy , like it should add breakfast
Stayed 1 night in Jun 2025