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Grand Mercure The Hills Lodge

4.5 out of 5.0

Recent guest reviews

The hotel was clean quiet and the service excellent. We visited at short notice and everything was excellent. On departure we left something in our room and received a call . They kept our item until we could collect it. Thank you. We will definitely visit again.

The hotel has a old country club style atmosphere and feel with grand staircases and lounge areas to relax in. We stayed in a lodge suite which was large in size with separate living room. The corridors could use a spruse up as it is become somewhat outdated, the rooms could also use some refurbishment. The bed was a little hard for my liking however my partner didn't complain. The buffet breakfast was basic but had the essentials. Good for a local getaway!

I recently stayed at the hotel. The staff were very friendly and even offered towels to use by the pool. The beds were comfortable not too soft or hard but not enough family rooms. A very good stay. Thx

We were visiting Sydney from Qld for a sporting competition and stayed here as it was only 10min from the venue. We stayed in a Lodge Suite as we needed the extra room for our daughter. It was perfect for our stay...it had a kitchenette and a (small) full size fridge/freezer so we were able to cook up a storm each morning for breakfast. Would definitely stay again if in the area.

I experienced first hand excellent customer service whereby an issue was resolved with proficiency/ professionalism. I commend The Hills Lodge, in particular, Darlene. Thank you. I highly recommend The Hills Lodge and will ensure I stay there in the future.

We spent 2 nights at The Hills Lodge. We thought it was a great place. Friendly and helpful staff. The grounds were lovely and the pool was great. Our room had a queen, single and sofa bed. Unsure why the sofa bed was set up for two adults and a child but it was great because we all got a bed each. The beds were comfy. Great to have a selection of pillows. The aircon worked really well and the room was quiet. The only complaints would of been that the common areas were hot and we had to lug all our luggage up to the first floor as there was no elevator to our room.

This hotel is attractively designed in garden surroundings. Check in / check out was friendly and efficient. Spacious room with opening windows (huge plus). Super comfy bed and aircon that works efficiently without making a big noise. And a decent bathroom with walk-in shower, great water pressure and no leaking! And good value. Thank you Hills Lodge, another great stay!

The Lodge is generally fine, everything you need - and close enough to where we need to go on the north side of the city. But pulling back the bedclothes to find blood stained mattress protector was a bit of a surprise. I'm not squeamish but that is just disgusting.

Really enjoyed an overnight stay at the Hills Lodge. Lovely clean and fresh rooms in a quiet setting. A little oasis in suburbia. Held our Christmas party there in the restaurant - great food and plenty of attention from the staff.

Fantastic place, approx. 45 min from Sydney Centre. Great employees in every department from reception up to room service. Spacious rooms, with every detail, clean, most comfortable bed ever, kitchen, living room, bedroom and all at an affordable price. Restaurant and breakfast was great and of high quality. Silent nights. A great time!

1 Salisbury Rd (Cnr Windsor Rd) Castle Hill NSW

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Grand Mercure The Hills Lodge is a short stroll from Museums Discovery Centre and Norwest Business Park. This 97-room, 4.5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Also close to this Castle Hill hotel are Castle Hill Country Club and Hillsong Church.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

Grand Mercure The Hills Lodge's 97 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

Guests staying at Grand Mercure The Hills Lodge enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include 4 meeting rooms, a conference center, and a seasonal outdoor pool.

Room options

Superior Queen Room with Balcony

Queen 1 | Sleeps 3

Suite

Queen 1 | Sleeps 5

One Bedroom Apartment

Queen 1 | Sleeps 2

Standard Twin

Queen 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 527 reviews