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Grand Mercure The Hills Lodge is a short stroll from Powerhouse Discovery Centre and Norwest Business Park. This 97-room, 4.5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Also close to this Castle Hill hotel are Castle Hill Country Club and Hillsong Church.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Grand Mercure The Hills Lodge's 97 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Laptop-compatible safes, phones, and ironing boards are other standard amenities.

Property features

Guests staying at Grand Mercure The Hills Lodge enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a conference center, a seasonal outdoor pool, and coffee/tea in a common area.


  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Hotel Amenities

Hotel Amenities

Grand Mercure The Hills Lodge features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Event facilities measuring 1937 square feet (180 square meters) include a conference center. This Tudor hotel also offers spa services, a terrace, and a garden. A complimentary area shuttle within 2 km is available for guests. Onsite self parking is complimentary.

Grand Mercure The Hills Lodge is a smoke-free property.

  • Number of meeting rooms - 4 
  • Meeting rooms 
  • Total number of rooms - 97 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Babysitting or childcare 
  • Number of floors - 5 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Fireplace in lobby 
  • Full-service spa 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 180 
  • Year Built 1984 
  • Free area shuttle 
  • Conference space size (feet) - 1937 
  • Free self parking 
  • Conference center 
  • Pool sun loungers 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Bowling alley on site  
  • Refrigerator  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

Grand Mercure The Hills Lodge offers 97 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Castle Hill hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Pay movies 
  • Premium TV channels 
  • Daily housekeeping 
  • Private bathroom 
  • In-room safe (laptop compatible) 
  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (limited hours) 
  • Pillowtop mattress 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Nobles Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Golf lessons available nearby 
  • Bowling alley on site 
  • Rock climbing nearby 

Spa Services

Temple Skincare Day Spa has massage/treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures.

The spa is open select days.

  • Manicures and pedicures 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies


Minimum check-in age is 18

Check-in time ends at midnight

Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types


  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 15 and AUD 29 per person (approximately)
  • Late check-out fee: AUD 40
  • Crib (infant bed) fee: AUD 20.00 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Mercure Hills
  • Grand Mercure Hills Castle Hill
  • Grand Mercure Hills Lodge
  • Grand Mercure Hills Lodge Castle Hill
  • Hills Lodge Grand Mercure
  • Mercure Hills Lodge
  • Mercure Lodge

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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