Best Western Inn

Stayed here on the way back from a road trip. Staff was friendly and accomodating. We arrived late and they extended the hours so we could enjoy the hot tub. The Breakfast was great with a good variety.

We checked into a 2 bedroom on the main floor by an exit which was either to close to outside smokers or a little stale. Not happy with the room, went to the front desk and were immediately moved to the second floor. Found that room much brighter and fresher. Room very clean. Hot breakfast was one of the better free ones we've had.

We stayed here one night on our way home. We booked the King suite and it was very roomy only down fall was there was no elevator in the hotel and we were on the second level and we had to carry some very heavy in and up the stairs to our room and we could not move to the main level. Also I wish the cleaning staff would have put on the air-conditioning before we arrived since it was so hot out that day and the room kinda smelled like burnt matches to me but over all it was not bad. The cont. breakfast was good and the desk staff was friendly.

very good standard hotel. It's not fancy but always clean, friendly, and priced well. I always stop in here if passing through. This hotel is very consistent and I have stayed there many times over the last 5 years. It happens to be on my business travel route and I like to find a comfortable place...this works.

This was my second time at this hotel in 6 weeks. I will be back there in the next few weeks. Customer service is awesome, very friendly staff. They go above and beyond, they truly make your time away from home enjoyable. A++

This one week trip would be different. Usually we would arrive at our destination fairly early to look around and choose a place to stay. This time I decided that we would plan all the destinations and decide where to stay by checking the internet reviews. Having had a little experience now in comparing places with what the reviewers said, I felt confident that I could make good decisions. It turned out I was correct. By having a place waiting for us we could take all the time we wanted while on the road and make as many detours and stops as we desired. We prefer to stay in places that provide breakfast. This gets us on the road earlier after having a choice of what and how much to eat. To locate a place, I would go to Google Maps and enter the destination. Then I would go to "hotels nearby" and go down the list of establishments that offered breakfast and using the prices shown (which are not that accurate) as a rough guide to cost, I would check the reviews. I prefer to make a reservation by direct contact with the hotel, using the published phone number. Avoids errors that can happen when using a third party booking. I made a list of questions to ask when I'd call. I have a balance problem so taking a shower is not safe - so I have to ask about the bath tub. Some old hotels and some brand new ones have only a shower in the room. For the reviews on this trip, I thought the reservation making experience should be part of the review. Making the reservation was a nice experience. I asked for and got a senior's discount, but it was only about 5%. Better than nothing. Asked for a room near an outside door. Besides the main front entrance, there was another door on the front side that was near the breakfast area, and our room was just down the hall. The only fly in the ointment was that we went visiting and when we came back at ten there were no parking spaces at the front. However, there was lots of room at the back and five doors to choose from to get in. So it was just a longer walk. Check in was quick and pleasant and we noted that there were free apples. Bathroom was nice with a surround type of tub with one sturdy built in handle. OK but not the best for my aging body structure. One nitpick was a very noisy fan that did not have a separate switch. Turn on the light and you had to put up with the noise. Some time ago "experts" recommended a hard mattress as being better for your back. But not mine. It seems to me that that philosophy is not part of the Canadian hotel industry, and all places on this trip provided comfy sleeping surfaces. Flat screen TVs are common now, but it is hard to find one the fills the screen properly. I recall one place that had the proper matching remote for the new TV the had all the controls needed to adjust the picture properly. And I am told that some times the hotel just does not pay for the necessary cable service to provide for a full screen experience. You can often see the TVs in the lobby or breakfast room that has a stretched picture with insufficient height. Did not have any time for TV watching on this stay, so no comment. One thing I miss when on a trip is soft water. I don't feel clean until I get home a have a bath in good water. Most hotels use the local water supply as is. Back in the sixties I came across one hotel that had water softening equipment but is it a rarity these days. It helps if I can fill the sink with water and work up a bit of a lather, but some new hotels have sinks with no provision for keeping the water in. Fortunately I did not run into any of those on this trip. Water quality was about average. There was time when it seemed to be standard to make up the bed with a sheet and blanket that only reached up to your armpits. How are you to keep your shoulders warm? Now the industry seems to have switched to using a duvet. I find them much to warm to sleep under. I would have to lower the room temperature to fifteen degrees to survive. I don't have anything in my notes, so I assume we found a blanket to use instead of the duvet. I recall my wife looking through the drawers and I think she found a blanket there. We now always look in the closet for something lighter, and if there is nothing there, we found it pays to go to the front desk and ask. Most places have something to offer. WiFi used to be a real problem. Everyone advertised it but usually it did not work. Having to go to McDonalds in order to use your computer was a real annoyance. Just two years ago on a one week trip, I found only one hotel with usable internet service. We had better luck this time. In this hotel, I found direct wired internet that worked just fine. Breakfast was very good. Hot items were omelets, round sausage patties, small pork sausages, cut chunks of large turkey sausages, and scrambled eggs. I did not recall seeing a microwave or cheese. Some folks would not like the paper plates. Plastic utensils were not the usual white ones. They seemed more sturdy, were black and came in a "one at a time" dispenser. One nitpick was the yogurt. At most places you find it in a glass front storage area. In this case it was in a small fridge below counter level. With this location and a solid door, many people appeared not to find it. And older people had a problem with bending down to get it. Some nice touches. The main light switch inside the door had a light in the handle that came on when switched off. Easy to find in the dark. Dual toilet paper rolls so you did not have to search for the spare if you ran out. A special little towel you could use for cleaning your shoes, getting bugs off the windshield, etc. Overall a nice stay at the best place in the city.

Great service, renovated hotel. Breakfast foods prepared fresh by friendly staff. Two hot tubs available, one within supervision of kids and another more private. Accommodating on room request. Pool area large and table provided are thoughtful for group gathering if necessary.

Very clean and quiet. Comfy beds and awesome breakfast. We checked in late and up early....to get back on the road. Would stay again. The only complaint would be the sink drain was very slow to drain and then the outside door was not secure for the night which was close to our room but police station situated across street. Nice location.

This hotel was excellent. It was clean, the staff amazing and the hot breakfast was the best we got in our drive across Canada. I would stay here again if I was passing through. The room was large and the staff was great at helping with a few requests I had.