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Swissotel Kunshan

4.5 out of 5.0

Recent guest reviews

Great hotel and left feeling very well looked after. Service was good and the breakfast catered for all tastes. The room was simple but had everything I needed. I would very much recommend the hotel to anyone looking to stay in the area.

First, Kunshan seems to me as one of the nicest and cleanest Chinese cities I have been visited (1 of 6). The hotel is lovely and with perfect service. If you read more of my reviews you know that I am breakfast lover. Here in Swissotel it is again great. The only thing I am missing is ping grapefruit juice ;-). Nice room with nice view (from 18th floor), clean room without any broken thing. Here I feel really well treated. Sauna is soooo hot (as it should be) that it literally pull the stress out of my body. Cleanliness is perfect. I can only recommend. What makes this hotel better than the other ones I visited are all the details. If I recommend this hotel? FOR SURE!!! I am glad to stay here nearly one more week :-)

Been to Kunshan so many times, and yet never have experienced this hotel, until all other hotels were fully booked. First impression was the lobby is fairly warm and colorful. The hospitality of the concierge and front desk were very flattered. The facility in the hotel room, that I stayed was the standard room this time, were have almost everything I need for the travel, and more coziness than other hotel I stay. This time due to the time restrain, I did not experience the fitness center and the breakfast, and believe me or not, swissotel would be the first priority choice for my next trip to Kunshan.

Several times pleasant long stay. The best in Kunshan for European business travelers. Value for money. Located in the center of the city. Very nice gym, pool and sauna for relaxing and wellness.I will be back soon.

Excellent 10/10 Despite some language difficulties, I was served well. Would always love to stay at the same place again. And would recommend to others too. Special thanks to Chef Mahesh and the Concierge Staff. Excellent housekeeping too.

Staying in Swissotel Kunshan is always very nice – when it comes to the service you receive from the staff - it simply turns into a great experience. The staff is always happy to help and support you with any kind of request you might have and it always comes with a pleasant smile. They always exceed my expectation and every time they give me a new reason to be happy and surprised from. Especially I'd like to mention the names of Mrs. Helen Lu who made my last staying simply amazing and Ms. Felicia – that is always willing to help. The new renovated dining room is very beautiful and the Cristal Bar is a great place to spend the after work and evening time. No matter if its breakfast, dinner, or eating at the Cristal Bar Restaurant – the food you'll get from the Chef, Mr. Mahesh Gawhane, is always superb. As a business man who travels a lot and stays in many different hotels - Swissotel Kunshan is one of the best places that I'm always happy to return back to. I always feel welcome and at home there. Summarizing my experience in one word? Well, the word is "YES!"

Highly recommended!!! The Swissotel is a world class Hotel that really goes all out to make you feel comfortable and welcome. From the room to the Breakfast to the various restaurants to all the guest services. Swissotel Kunshan really does it the right way

The Swiss Hotel Kunshan is always a good experience with consistent quality service and attention to details. The rooms are well kept and comfortable. It is always my first choice when staying in the Kunshan area

Wonderful warm staff and great interaction with GM. Food selection is wonderful with a variety of traditional food, but also Western/European. At the bar they were willing to experiment with different drinks, but a good wine selection. Nice rooms that are comfortable.

Thank you my friends from EC Felicia, Jerry, Mary, Cherry, Vicky, Cathy and Helen Lu. You are very friendly and helpful and make me feel very welcome and comfortable. Your smile and hospitality make big difference from other hotels in Kunshan!

387 Qianjin Zhong Road Suzhou Jiangsu

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

Swissotel Kunshan places you 7.7 mi (12.3 km) from Xi Lu Garden and 9.6 mi (15.5 km) from Zhang Pu Residence. This 4.5-star hotel has 387 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool. Qiandeng Yan Monastery is also within a 30-minute drive of this central Suzhou hotel.


Enjoy dining at Cafe Swiss, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.


All 387 soundproofed rooms feature refrigerators, minibars, and coffee makers. Guests can expect wired Internet, free WiFi, and flat-screen TVs with satellite channels and pay movies. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free bottled water, laptop-compatible safes, and desks are also standard.

Property features

At Swissotel Kunshan, guests enjoy a full-service spa, an indoor pool, and a health club. For transportation, you can make use of an airport shuttle (available 24 hours) for CNY 680 per vehicle roundtrip, as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 450 reviews