Swissotel Kunshan4.5 out of 5.0
Recent guest reviews
Excellent 10/10 Despite some language difficulties, I was served well. Would always love to stay at the same place again. And would recommend to others too. Special thanks to Chef Mahesh and the Concierge Staff. Excellent housekeeping too.
Staying in Swissotel Kunshan is always very nice – when it comes to the service you receive from the staff - it simply turns into a great experience. The staff is always happy to help and support you with any kind of request you might have and it always comes with a pleasant smile. They always exceed my expectation and every time they give me a new reason to be happy and surprised from. Especially I'd like to mention the names of Mrs. Helen Lu who made my last staying simply amazing and Ms. Felicia – that is always willing to help. The new renovated dining room is very beautiful and the Cristal Bar is a great place to spend the after work and evening time. No matter if its breakfast, dinner, or eating at the Cristal Bar Restaurant – the food you'll get from the Chef, Mr. Mahesh Gawhane, is always superb. As a business man who travels a lot and stays in many different hotels - Swissotel Kunshan is one of the best places that I'm always happy to return back to. I always feel welcome and at home there. Summarizing my experience in one word? Well, the word is "YES!"
Highly recommended!!! The Swissotel is a world class Hotel that really goes all out to make you feel comfortable and welcome. From the room to the Breakfast to the various restaurants to all the guest services. Swissotel Kunshan really does it the right way
The Swiss Hotel Kunshan is always a good experience with consistent quality service and attention to details. The rooms are well kept and comfortable. It is always my first choice when staying in the Kunshan area
Wonderful warm staff and great interaction with GM. Food selection is wonderful with a variety of traditional food, but also Western/European. At the bar they were willing to experiment with different drinks, but a good wine selection. Nice rooms that are comfortable.
Thank you my friends from EC Felicia, Jerry, Mary, Cherry, Vicky, Cathy and Helen Lu. You are very friendly and helpful and make me feel very welcome and comfortable. Your smile and hospitality make big difference from other hotels in Kunshan!
This is the third time I have stayed at this hotel. The rooms are spacious and very clean. The breakfast offers a great variety and is very reasonably priced. The staff are very helpful and there are plenty of staff who speak English. I would highlly recommend thi hotel to anyone.
At the time, I had been staying in several Swissotels for several years. This was a good hotel and typical great service. Rooms were clean and quiet. Hotel staff was good and helpful. Would stay here again.
The staff at the Swiss Hotel in Kunshan are very friendly and helpful and try to pre-empt your needs, which makes you feel very welcome and helps to make your stay there enjoyable. I stay there quite a few times each year and always receive the same welcome.
My friends in the Hotel are Mary, Felicia, Cherry, Jerry, Ira, Vicky, Cathy, Helen. Unbelievable great is their service which makes my stay everytime to a pleasure. In all kind of questions everyone helps. I appreciate this!
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
Located in Kunshan, Swissotel Kunshan is 3.2 mi (5.2 km) from Yongxin Square and 7.7 mi (12.3 km) from Xi Lu Garden. This 4.5-star hotel has 387 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool. In central Suzhou, the hotel is also within a 30-minute drive of Zhang Pu Residence and Chuodun Site.
Enjoy dining at Cafe Swiss, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.
All 387 soundproofed rooms feature refrigerators, minibars, and coffee makers. Guests can expect wired Internet, free WiFi, and flat-screen TVs with satellite channels and pay movies. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free bottled water, laptop-compatible safes, and desks are also standard.
At Swissotel Kunshan, guests enjoy a full-service spa, an indoor pool, and a health club. For transportation, you can make use of an airport shuttle (available 24 hours) for CNY 680 per vehicle roundtrip, as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 444 reviews