Kempinski Hotel Suzhou5.0 out of 5.0
Recent guest reviews
Spent a weekend in the hotel with family and friends in hot summer. Plus + Absolutely fantastic location - sits in a secluded area between Jinji and Dushu Lake + Very generously spaced room for family with kid(s), especially the bathroom + Full of indoor/outdoor activities for kids - pool, playgrounds, garden by the lake for a nice walk to name a few + Paulaner brewery in the building for a nice and relaxed drink + Free give-away candies in the lobby made quite a day for the kids Minus - Mediocre services - but I will give them the benefit of doubt - maybe its just too packed in summer break - Lobby looked miserable with all the construction works (set up for some sort of conference I guess but shouldn't it take place behind the scene?). I liked the hotel and its location for vacation. But details should have been given way more attention.
Just a one night stay while passing thru on business. We were warmly greeted at the door, front desk check-in was quick and professional. Room had all of the necessary requirements for a traveling businessman. View from the room was striking WiFi connection did not require password Great breakfast then back on the road
The Kempinski Hotel is a beautiful hotel situated next to a lake, but quite far from town. It has a sense of luxury as we walked in. We booked a room with large bed, and the bed was really large and comfortable. The breakfast at the coffee house had lots of selection and was great. We had dinner at Paulaner and thoroughly enjoyed it too! Highly recommended! On the second night, the room smelt smoky (even though we had requested for non-smoking room), so I requested for a ioniser. I think either they don't have it or they didn't understand me. She came with air freshener and opened the window to air the room. It was a mistake as we were bitten by mosquitos! We didn't think that mosquitoes would come up to the 12th floor! Bad mistake!
The view from the room is stunning to the big lake, sometimes even with sail boats. Large rooms, well equipped, big bathroom. Only you hear pretty much everything what happens in the hallway. Don't miss out the Paulaner Beergarden and a stroll at the Lake Front.
we stayed there in November 2016, the staff was very nice and the location was great ! its is a huge building nicely done and the food was very good too. We strongly recommend a visit , Suzhou hás great and historical placês to visit , we just loved !
Way below standard health club closed pool not functional restraints bad unless you a German beer drinker, happy hour serves day old food, club floor check out not working forcing me to lug my luggage all the way down no help provided
I have stayed at this hotel first time for business reasons. This hotel is located at great place, in very nice and quiet area, close to nice lake. I had no too much time to investigate a neighbourhood but just a few from window is excellent. Rooms are big and bed is very comfortable. Bathroom is also big a pretty well furnished. Breakfast is rich with really wide selection. There is also good Paulaner Bräuhaus restaurant were we spent a good time with good German bier, listening a life western music. No time to check Gym or Spa. Btw there is also golf course nearby, but it is not my favourite sport. Unfortunately distance to Pudong airport is really big and you need to reserve a plenty for transfer. I recommend this hotel and it ration between costs and service provided is really good.
I have stayed at this hotel many times. Very nice hotel, you will not be disappointed. Very nice rooms, staff is helpful and kind and gives a warm reception. The hotel is located is a very convenient location.
Book the breathtaking Panorama Suite! and you explore heaven in Suzhou. First: the drive to the Kempinski Hotel - best at night - is like toward a secluded fairytale castle. Second: The swimming pool and spa is fantastic and probably the best in town. Third: The chef is so talented he creates purely fresh magical surprises for people with all kinds of special nutritional styles. This location is a great place if you want to gain some distance and get a retreat. Right away, I'd like to come along!
Although it is a little bit far away from my office I sometimes stay at Kempinski Hotel Suzhou as the area is very pleasant, near the lake and a golf course. This time I had the chance to be upgraded to a lake view suite on the 15th floor. A great experience !! Size is impressive, probably well over 100 sqm. There was a large living room with TV area, sofa and a dining table, the room itself with a desk and an also very spacious bathroom giving access to a closet. Decoration is opulent with classic style furniture and marble everywhere in the bathroom. Although it may not be everyone's taste the result is however a very comfortable and luxury environment. Very good bed. On the downside: not enough electric plugs in the room and somehow difficult to find. Very good breakfast buffet in the morning with a large selection of pastries and breads. I had a quick dinner at Paulaner Bar which offers home brewed beer and German specialties. Food and service were OK. I can only recommend Kempinski Hotel Suzhou to other travelers as the hotel is on the top list for my stays in Suzhou.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Wuzhong, Kempinski Hotel Suzhou is 1.7 mi (2.7 km) from Jinji Lake and within a 15-minute drive of Ferris Wheel Paradise. This 458-room, 5-star hotel has a marina, a full-service spa, and 3 restaurants. DuShu Lake and Yuanrong Times Square are also near this Suzhou hotel.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start each morning off right with full breakfast served for a fee.
All of Kempinski Hotel Suzhou's 458 soundproofed rooms provide washers/dryers, full-sized refrigerators/freezers, and minibars. Guests can expect 40-inch LCD TVs with satellite channels and video-game consoles, along with free WiFi and wired Internet. Select Comfort beds are dressed in down comforters and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Coffee makers, free newspapers, and free bottled water are also available.
Guests of Kempinski Hotel Suzhou have access to a marina, a full-service spa, and an indoor pool. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, 10 spa tubs, and a sauna.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 395 reviews