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Grand Darmo Suite by AMITHYA

Property class: 4

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Photo gallery for Grand Darmo Suite by AMITHYA

A wall with a large floral pattern and the words "STAY CLASSY" prominently displayed.
A hotel lobby with yellow sofas, a checkered floor, and a bar area with a red telephone booth.
An indoor swimming pool with clear glass walls, visible seating areas, and a view of the outside building.
A dining area with wooden chairs and tables, a mural with tropical leaves, and a sign reading "Grand Darma Suite".
A bartender pouring a drink into a martini glass.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Progo No. 1 - 3, Surabaya, East Java, 60241
  • Place, Taman Bungkul
    ‪1 min walk‬
  • Place, Surabaya Zoo
    ‪9 min walk‬
  • Place, Surabaya Town Square
    ‪18 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a bathroom with a mirror and sink.

Deluxe Double or Twin Room

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Double or Twin Room, Club Lounge Access

A modern hotel room with a bed, a desk, a chair, a glass shower enclosure, and a door.

Executive Double or Twin Room, Club Lounge Access

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a bathroom with a mirror and sink.

Deluxe Double or Twin Room

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Double or Twin Room

A modern hotel room with a bed, a desk, a chair, a glass shower enclosure, and a door.

Executive Double or Twin Room

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Surabaya

Located in Surabaya Center, Grand Darmo Suite by AMITHYA is adjacent to Taman Bungkul and within a 10-minute stroll of Mpu Tantular Museum. This 173-room, 4-star hotel has an indoor pool along with free in-room WiFi and free valet parking.

What's nearby

  • Taman Bungkul - 1 min walk - 0.1 miles
  • Surabaya Zoo - 9 min walk - 0.5 miles
  • House of Sampoerna - 14 min walk - 0.7 miles
  • Surabaya Town Square - 18 min walk - 1.0 mile
  • Royal Plaza Surabaya - 6 min drive - 1.7 miles

Getting around

  • Surabaya Gubeng Station - 5 min drive
  • Wonokromo Station - 16 min walk
  • Surabaya (SUB-Juanda) - 15 min drive

Restaurants

  • ‪Rawon Kalkulator - ‬1 min walk
  • ‪Sop Durenku Darmo - ‬3 min walk
  • ‪Arunaya - ‬3 min walk
  • ‪Warung Dewi - ‬2 min walk
  • ‪Soto ayam jombangan - ‬3 min walk

About this property

Grand Darmo Suite by AMITHYA

Guests staying at Grand Darmo Suite by AMITHYA enjoy an indoor pool, a gym, and a rooftop terrace. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for IDR 250000 per person roundtrip. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Washers/dryers, free minibar items, and refrigerators are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 9:00 PM on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free shopping center shuttle
  • Free theme park shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:00 AM for a fee: IDR 145,000 for adults and IDR 72,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Angling Darmo Restaurant
  • L' Appetit Cake Shop
  • Ramarama Dine & Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 145000 for adults and IDR 72500 for children
  • Airport shuttle fee: IDR 250000 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Darmo Grand
Grand Darmo
Grand Darmo Suite
Grand Darmo Suite Hotel
Grand Darmo Suite Hotel Surabaya
Grand Darmo Suite Surabaya
Grand Darmo Suite Surabaya, Java
Grand Darmo Suite AMITHYA Hotel Surabaya
Grand Darmo Suite AMITHYA Hotel
Grand Darmo Suite AMITHYA Surabaya
Grand Darmo Suite AMITHYA
Grand Darmo Suite by AMITHYA Hotel
Grand Darmo Suite by AMITHYA Surabaya
Grand Darmo Suite by AMITHYA Hotel Surabaya

Frequently asked questions

Is free cancellation available at Grand Darmo Suite by AMITHYA?

Grand Darmo Suite by AMITHYA offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see close to Grand Darmo Suite by AMITHYA?

This hotel is situated in Surabaya Center, just steps from Taman Bungkul, and within a 10-minute walk of Mpu Tantular Museum and Monument Of Suroboyo. You'll also find Surabaya Town Square and House of Sampoerna less than a mile away.

Is parking available on site at Grand Darmo Suite by AMITHYA?

Yes, valet, extended, and self parking are free at the hotel. Free RV/bus/truck parking is also available for guests.

Is there a spa at Grand Darmo Suite by AMITHYA?

Spa services at the hotel include reflexology and massages.

Does Grand Darmo Suite by AMITHYA include a casino at the property?

No, Grand Darmo Suite by AMITHYA doesn't have a casino.

Will I find an indoor pool at Grand Darmo Suite by AMITHYA?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Grand Darmo Suite by AMITHYA?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an indoor pool.

Are there hot tubs at Grand Darmo Suite by AMITHYA?

No, there isn't a spa tub at this hotel.

Does Grand Darmo Suite by AMITHYA feature a restaurant that includes a breakfast menu?

Yes, Grand Darmo Suite by AMITHYA serves buffet breakfast for a surcharge each morning at Angling Darmo Restaurant.

Does Grand Darmo Suite by AMITHYA allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Darmo Suite by AMITHYA.

Are there connecting rooms at Grand Darmo Suite by AMITHYA?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Grand Darmo Suite by AMITHYA?

The closest major airport to Grand Darmo Suite by AMITHYA is Surabaya (SUB-Juanda), which is 9.3 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Grand Darmo Suite by AMITHYA?

No, there aren't any guestrooms at Grand Darmo Suite by AMITHYA that offer a balcony.

Grand Darmo Suite by AMITHYA Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 17 out of 55 reviews
Rating 8 - Good. 28 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
We didn't get the towel if we didn't ask for it. The hair shampoo was empty at the bath. The check out time took a long time. Everything else was nice.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ジムが適切にメンテされていない

ジムの機材が酷い。ランニングマシンは走行が不安定で、突如停止するなど、不良というより、危険ですらあった。ホテルはインドネシア一般人、フライトアテンダントなどでとても混雑していた
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

良いホテル

動物園の近くに位置し、そばには、ショッピングモールもあり、便利。某国内航空会社の指定提携宿泊ホテルと見えて、フライトアテンダントさんが多いイメージ。フロントの感じとても良い。また利用したい。朝食に肉系ほとんどない。
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Pretty calm place. Hotel staff was nice. Just one thing I was surprised is genitor has been swiping the floor until the breakfast. Plates are piled 20cm up on the floor and those buffet pans are not covered. Nobody wants to eat dusty breakfast. Better than nothing tho.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying :))

Hotel was good clean convenient. Not too expensive! Maybe breakfast can improve a little more.
Stayed 4 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the stay

Great hotel with excellent service. I was able to check-in shortly after noon. Big, well-equipped, comfortable and sunny studio with floor-to-ceiling window offering wonderful city view. Decent pool. Wonderful buffet breakfast with lots and lots of choices. The restaurant and bar is very good, with inexpensive food and drinks. I was given a room with a door connected to another room, and privacy became an issue as it was super thin and let all the noises of the neighbors in; but the other aspects of the hotel were really great. The city park in front of the hotel is really nice and surrounded by restaurants, eateries and cafes, including an interesting dining complex across the road from the park which seemed to be open 24/7.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Bagus
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a memorable stay. Warm hospitality. Value for money. Will definitely return.
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Short stay

Friendly staff, spacious room but breakfast spread is a bit disappointing.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location Hotel

Best location Hotel in Surabaya near Bungkul
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Disliked: Cleanliness
Overall its about how a 4 start hotel should not be. This was more like a 2 or a 3 star hotel. Room was dirty, had to change bed sheet twice as there were dark big patch Room service was a long wait on my first day around 40 minutes for a fried rice Air conditioning in room was also bad, technician took whole 1 hour to repair, but the room was still warm after the repair. Would not go to this hotel again.
Stayed 4 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with food stall around the vicinity
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Grand Darmo, not so grand..

This old apartment building was made into a thin walled, thin window hotel. Its noisy, and not restful. It has a 4 srat rating, but really its a 2.5-3 star. Search another booking if you are considering Grand Darmo.
Stayed 1 night in May 2018
Verified review

2/10 Terrible

Disliked: Staff & service

Decent hotel let down by poor service

I'll try to be fair with my review. This is a decent hotel - facilities and location wise, it's not bad. Not quite as near the heart of the city, but close enough that getting anywhere is just a 10-20 minute ride in the usual traffic. Wifi isn't great, but that's par for the course with Indonesia as well. Where I think this hotel fell short was when they made a mistake, and yet expected us to pay for that mistake. I initially booked a room for 4 nights, but afterward changed the booking to 3 nights with a gap in the middle to make a day trip to Jogja. Upon check in, they told us that our booking was for 4 nights. This was odd, but after asking them to check, they confirmed that it was 4 nights. Feeling uneasy, we checked again on the second night, to be told again, that our booking was for four nights. As such, we left our stuff in the hotel room when we left to Jogja. On our return, they told us that after checking - our booking was indeed for 3 nights. As such, if we wanted to stay the 4th night we'd have to pay for it - even though they had repeatedly told us that our booking was four nights. It was a long day, and we were annoyed and decided we'd rather not give the hotel any further business so we went to another hotel nearer to the airport. TL;DR Hotel tells us we had a four night booking when we only had three. We take them at their word, and they eventually try to charge us for the fourth night anyway.
Stayed 1 night in Apr 2018
Verified review

6/10 Okay

Disliked: Cleanliness

Should care about the taste of the food

Not so comfort as its class (Executive Room in Penthouse)....
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Loud surrounding because of a moschee Big room, small restroom Breakfast was really good Good for business
Stayed 4 nights in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above Expectation

Room is clean and in good condition. A pleasant stay :)
Stayed 2 nights in May 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed hotel en faciliteiten. met goede accomodaties

Goed hotel, uitgebreid ontbijt, ruime kamers, redelijke faciliteiten en vriendelijk en behulpzaam personeel.
Stayed 4 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelnya bagus, sayang karena full occupancy saya mendapat kamar yang sepertinya lama tidak digunakan dan tidak standar.
Stayed 1 night in Jul 2017
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

kamar kurang bagus

kamar kurang bagus. ac bocor, wastafel mampet, sabun tidak pernah di isi. jam 8 kurang sarapan pagi makanan sdh habis dan meja msh byk piring kosong.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to anywhere

Only regret, bellman not available at check in tha second time of my stay. Front desk attendant not very nice ( male ) other than that my stay was pleasant, but I will stay again I really like tha location, and it shows, I stay there twice during my vacation.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to stay at the hotel for a short transit, arrived pretty late at the hotel (10 PM) so not many things can be done in the hotel. However, we managed to taste the breakfast buffet in the morning. It was dominated by traditional Indonesian breakfast which foreign tourist may not be to familiar with. We had a good meal, and the table was long enough to accommodate our family of 6 and we had a good time together in the hotel though it was pretty short. The staff was very friendly and accommodating, well trained and efficient in their approach and work. Overall, it was a good experience for us. The hotel also looked clean and well taken care, especially the bed that we use was very comfortable, big and warm. What we didnt really enjoy however is the cigarette smoke that was quite unpleasant during our breakfast time since there are those who are smoking nearby the place we sat. This is a problem that we find quite disturbing especially since we are family travelling with young children. However, we do notice that this problem is not unique to the hotel, but rather a common practice in Indonesia where people are literally can smoke cigarettes everywhere including in confined space and even air conditioned room. However, if there is something that can be done by the Hotel Management, it may bring more customer or guest to the hotel. Second, perhaps the management can consider providing more variety of western breakfast beyond bread and cereal, such as sausages, pasta, or fries
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

There are stalls in front. Open till late.

Staff are friendly and helpful. There are stalls selling local foods in front of the hotel. They are open till late. Good location too...
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel and spacious room.

The hotel is clean and spacous. Our room had a broken aircon but the hotel officer came to fix it quickly. The breakfast was quite disappointing as they failed to fill more food for those who came late. The restaurant is bit dirty though.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for price staff extremely pleasant

Well priced hotel with spacious rooms Will definitely be my place to stay in Surabaya

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