The Palace of the Lost City at Sun City Resort

Luxury hotel with 3 restaurants and a full-service spa

VIP Access

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Outdoor pool, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking included
24/7 front desk
Bar
Air conditioning
Housekeeping

Explore the area

Sun City Resort, Moses Kotane, North West, 0316

Place, The Valley of Waves
‪17 min walk‬
Place, The Gary Player Golf Course
‪1 min drive‬
Place, Sun City Casino
‪2 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Luxury Twin Room

Exceptional

387 sq ft
Sleeps 2
2 Twin Beds

Superior Luxury Room

495 sq ft
Sleeps 2
1 King Bed

Superior Luxury Pool Facing Room

548 sq ft
Sleeps 2
1 King Bed

Superior Luxury Family Room

Exceptional

495 sq ft
Sleeps 4
1 King Bed

Junior Suite

Exceptional

753 sq ft
Sleeps 2
1 King Bed

Superior Suite

947 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Moses Kotane

The Palace of the Lost City at Sun City Resort places you within a short walk of The Valley of Waves and within a mile (2 km) of The Gary Player Golf Course. This 335-room, 5-star hotel welcomes business and leisure travelers with a golf course, a full-service spa, and a casino.

What's nearby

The Valley of Waves - 17 min walk - 0.9 miles
The Gary Player Golf Course - 1 min drive - 0.5 miles
Sun City Casino - 2 min drive - 0.7 miles
Segaetsho Cultural Village - 4 min drive - 1.4 miles
Pilanesberg National Park - 13 min drive - 4.2 miles

Restaurants

‪Cabanas Pool Bar - ‬4 min drive
‪Acacia Terrace Cafe - ‬12 min drive
‪Debonairs Pizza - ‬17 min walk
‪The Crystal Court - ‬1 min walk
‪The Jungle Bar - ‬13 min drive

About this property

The Palace of the Lost City at Sun City Resort

Luxury hotel with 3 restaurants and a full-service spa

The Palace of the Lost City at Sun City Resort features a golf course, a full-service spa, and a casino. Free valet and self parking are available, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a free water park, a nightclub, and an outdoor pool.

Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, coffee makers, and ceiling fans are also available.

Guests can experience the thrill of a safari, and enjoy recreation facilities including a golf course and 2 outdoor tennis courts. An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Pool
Spa
Kids pool
Waterslide

$232 nightly

Oct 13 - Oct 14

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free area shuttle
Free casino shuttle
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

3 coffee shops/cafes
3 restaurants
A bar/lounge
A poolside bar
Snack bar/deli

Restaurants on site

Bocado
Crystal Court
Plume
The Grill Room
Tusk Bar & Lounge

Things to do

18-hole golf course
2 outdoor tennis courts
51 gaming tables
700 slot machines
Arcade/game room
Archery
Billiards/pool table
Casino
Children's club
Children's pool
Ecotours
Free water park
Full-service spa
Game drive
Game viewing
Golf
Gym
Hiking/biking trails
Lazy river
Mini golf
Motor boating
Mountain biking
Nightclub
Outdoor pool
Parasailing
Personal motorized watercraft
Playground
Safari
Sauna
Segway rentals/tours
Shopping
Steam room
Water skiing
Waterslide
Ziplining

Family friendly

Arcade/game room
Children's club (surcharge)
Children's pool
Free area shuttle
Free water park access
Grocery/convenience store
In-room babysitting (surcharge)
Laundry facilities
Lazy river
Mini golf
Outdoor pool
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting rooms

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Manicures/pedicures
Outdoor treatment areas
Reflexology
Spa open daily
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
8 floors
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar
Restaurant dining guides

Air conditioning
Ceiling fan
Connecting rooms available
Desk
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 16

Check-out

Check-out before 11 AM

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 25 to June 27:

Water park

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 2:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 16

The front desk is open 24 hours a day. Driving? This property offers free parking.

Property Registration Number 1977/071333/06

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for golf tee times and massage services. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

LOST CITY PALACE

LOST PALACE

PALACE LOST

PALACE LOST CITY

PALACE LOST Hotel

PALACE LOST Hotel CITY

Palace Lost City Hotel Sun City

Palace Lost City Hotel

Palace Lost City Sun City

The Palace Of The Lost City Hotel Sun City

The Palace Of Lost City

Palace Lost City Sun City Resort

Palace Lost Resort

The Palace of the Lost City

The Palace of the Lost City at Sun City Resort Hotel

The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

What's there to do close to The Palace of the Lost City at Sun City Resort?

This hotel is located in Moses Kotane within a short 15-minute walk of The Valley of Waves. You'll also find Sun City Casino and Steam Train Rides Stimela within a short drive.

How much does it cost to stay at The Palace of the Lost City at Sun City Resort?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at The Palace of the Lost City at Sun City Resort on Oct 19, 2025 start from $394.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Palace of the Lost City at Sun City Resort?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at The Palace of the Lost City at Sun City Resort?

The Royal Salon is the hotel's spa and services include deep-tissue massages, couples treatments, and aromatherapy.

Does The Palace of the Lost City at Sun City Resort feature a casino on the premises?

Yes, The Palace of the Lost City at Sun City Resort has a casino and it includes 51 gaming tables, 700 slot machines, and 2 VIP rooms.

Is there an indoor pool at The Palace of the Lost City at Sun City Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Palace of the Lost City at Sun City Resort good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a garden-view restaurant.

Does The Palace of the Lost City at Sun City Resort have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Palace of the Lost City at Sun City Resort have a restaurant with a breakfast menu?

Yes, The Palace of the Lost City at Sun City Resort has 3 restaurants, and serves breakfast for a surcharge.

Does The Palace of the Lost City at Sun City Resort allow pets to stay for free?

No, pets and service animals aren't allowed at The Palace of the Lost City at Sun City Resort.

Are there connecting rooms at The Palace of the Lost City at Sun City Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at The Palace of the Lost City at Sun City Resort?

No, at The Palace of the Lost City at Sun City Resort, there aren't any guestrooms that list a balcony.

Does The Palace of the Lost City at Sun City Resort offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Palace of the Lost City at Sun City Resort.

The Palace of the Lost City at Sun City Resort Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Terrible

Samuel

Jul 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jul 2025

8/10 Good

Terri

Traveled with family

Jun 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property was beautiful and breakfast was amazing. The front desk staff was so helpful and went above and beyond. If you are in any kind of hurry dining not the place to be. We ordered hot chocolate even from room service. After an hour still never received.

Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Jun 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights at the Palace

Had a brilliant stay at the Palace. The breakfast was excellent so much choice and Robert playing the piano was lovely, he is so talented and friendly, he played a few notes of my husbands favourite song when requested. Service was top notch. Would stay longer next time.

Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Jun 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jun 2025

10/10 Excellent

Eman

Traveled with family

Jun 18, 2025

Liked: Amenities, property conditions & facilities

Very friendly Clean Safety Location

Stayed 4 nights in Jun 2025

8/10 Good

Stephanie

Traveled with family

Jun 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This resort really had it all! It’s beautiful and spacious. The staff are very friendly. There are so many options for dining all day long as well as activities and relaxation. We visited during winter which is off peak season. I expect if you go during the high tourist season it will be so busy

Stayed 4 nights in Jun 2025

10/10 Excellent

Florentino

Traveled with family

Jun 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

My family and I stayed at this resort last week and we were absolutely blown away by the experience. From the moment we arrived, the staff was incredibly helpful and genuinely friendly, always greeting us with a smile and going out of their way to make sure we were comfortable and well taken care of. The property itself was breathtaking, beautifully maintained grounds, stunning views, and peaceful surroundings that made it easy to relax and unwind. Whether taking a walk trough its trails or enjoying the sunset, every corner of the resort felt like a slice of paradise. I truly can’t say enough good things about this place. Highly recommended for anyone looking for a memorable and serene getaway!

Stayed 2 nights in Jun 2025

10/10 Excellent

carlos

Traveled with family

Jun 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful clean and comfortable

Stayed 3 nights in Jun 2025

10/10 Excellent

Trevor

Traveled with family

May 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff and accommodation. Little more quiet and remote from other hotels at sun city. Need to take shuttle to casino

Stayed 1 night in May 2025

10/10 Excellent

Steven

May 18, 2025

Stayed 1 night in May 2025

10/10 Excellent

Marlene

May 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2025

10/10 Excellent

Morgan

Traveled with family

May 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I loved everything about this place. We will definitely come back soon

Stayed 3 nights in May 2025

10/10 Excellent

Suzanne

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is simply exceptional. The level of service is second to none. The staff are friendly and helpful and very welcoming. Fabulous rooms. Amazing amenities. Food was sublime.

Stayed 4 nights in Apr 2025

10/10 Excellent

Reinette

Traveled with group

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely resort as always you did not disappoint

Stayed 2 nights in Mar 2025

10/10 Excellent

Katrina

Traveled with family and small children

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pros: bed and pillows are comfortable; has free shuttle around sun city; luxurious and picturesque in every corner; you will receive 5 star treatment from all the staff. Valley of the waves are good for kids. Housekeeping are awesome! They cleaned a lot! Cons: No free game drives; no airport transport from johannesberg; meals on buffet are repetitive

Stayed 4 nights in Mar 2025

6/10 Okay

Janesh Harish

Traveled with family

Mar 19, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Apart from service the place is beautiful

Amazing hotel due to the servicies available! Lots to do! The breakfast choice is amazing but the service is not friendly. The hotel room is spacious and has many amenities but again staff not friendly. Room service is slow. It's a general attitude of some of the hotel staff. The building, the good quality furniture and the amenities are excellent. Still the bad service brings it down. I have had better services for less of the money I paid here.

Stayed 4 nights in Mar 2025

10/10 Excellent

Susan

Traveled with partner

Mar 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel and surroundings, a special place

Stayed 3 nights in Mar 2025

8/10 Good

Deon

Traveled with family and small children

Mar 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Very special hotel and facilities with only the offhand staff letting it down. Best breakfast choice I’ve ever had, beautiful spacious room, absolutely stunning architecture and grounds. Very safe feeling. The added bonus of the entertainment facilities of Sun City. Overall very impressed with the hotel, food and facilities but offhand staff bring the rating down to Good

Stayed 3 nights in Mar 2025

10/10 Excellent

THIBAULT

Traveled with family

Mar 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent holiday resort. Perfect breakfast. Great swimming pool area. Wonderful experience for children. Rooms are a bit too dark (not enough lighting) Gym is way too small

Stayed 3 nights in Feb 2025

10/10 Excellent

Jeffrey

Feb 26, 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Sonia

Traveled with family

Jan 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed at the Palace after watching the movie Blended. Did not disappoint!

Stayed 2 nights in Jan 2025

10/10 Excellent

Terry

Jan 18, 2025

Stayed 2 nights in Jan 2025

8/10 Good

John

Jan 7, 2025

Stayed 2 nights in Dec 2024

10/10 Excellent

Andre

Traveled with family

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.

Stayed 3 nights in Jan 2025

10/10 Excellent

Shaun

Jan 2, 2025

Stayed 2 nights in Dec 2024

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The Palace of the Lost City at Sun City Resort

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Reviews

Popular amenities

Explore the area

Room options

View all photos for Luxury Twin Room

Luxury Twin Room

View all photos for Superior Luxury Room

Superior Luxury Room

View all photos for Superior Luxury Pool Facing Room

Superior Luxury Pool Facing Room

View all photos for Superior Luxury Family Room

Superior Luxury Family Room

View all photos for Junior Suite

Junior Suite

View all photos for Superior Suite

Superior Suite

About the neighborhood

Moses Kotane

What's nearby

Restaurants

About this property

The Palace of the Lost City at Sun City Resort

Similar properties

The Cascades Hotel at Sun City Resort

The Cascades Hotel at Sun City Resort

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

The Palace of the Lost City at Sun City Resort Reviews

Reviews

Excellent

9.2/10

8.8/10

9.2/10

8.8/10

9.0/10

Reviews

2/10 Terrible

Samuel

Samuel

8/10 Good

Terri

Terri

10/10 Excellent