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Tru by Hilton Sumter

2.5 star property

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Photo gallery for Tru by Hilton Sumter

Lobby
Snack bar
Lobby
Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
2607 Broad Street, Sumter, SC, 29150
  • Place, Sumter Mall
    ‪3 min drive‬
  • Place, Dillion Park
    ‪3 min drive‬
  • Place, Crystal Lakes Golf Course
    ‪5 min drive‬

Room options

View all photos for 1 KING MOBILITY ACCESSIBLE W/BATHTUB

A modern hotel room with a bed, a TV, a window with a view, and a small table.

1 KING MOBILITY ACCESSIBLE W/BATHTUB

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Accessible Room with Bathtub

A hotel room with two beds, a television, and a wooden floor.

2 Queen Accessible Room with Bathtub

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern bedroom with a bed, bedside tables, a chair, and a wardrobe.

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(17 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Sumter

Tru by Hilton Sumter places you within a few miles (5 km) of Sumter Mall and Palmetto Park. This 92-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Sumter Mall - 3 min drive - 2.3 miles
  • Dillion Park - 3 min drive - 2.8 miles
  • Crystal Lakes Golf Course - 5 min drive - 3.6 miles
  • Morris College - 5 min drive - 4.9 miles
  • Palmetto Park - 6 min drive - 3.7 miles

Getting around

  • Columbia Metropolitan Airport (CAE) - 61 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪The Habit Burger Grill - ‬2 min drive
  • ‪Circle K - ‬17 min walk
  • ‪Circle K - ‬14 min walk

About this property

Tru by Hilton Sumter

Guests of Tru by Hilton Sumter have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Refrigerators, coffee makers, and hair dryers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Hyatt Place Sumter / Downtown
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  • Pet friendly
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9.2 out of 10, Wonderful, 941 reviews
$152 nightly
The price is $170
Jun 30 - Jul 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Frequently asked questions

Is free cancellation available at Tru by Hilton Sumter?

Tru by Hilton Sumter offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Sumter?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Sumter on Jul 26, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Tru by Hilton Sumter?

This hotel is located in Sumter, close to Sumter Mall, Palmetto Park, and Palmetto Tennis Center. You'll also find Swan Lake Iris Gardens and Sumter County Gallery of Art within a short drive.

Is there parking available at Tru by Hilton Sumter?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Tru by Hilton Sumter feature a casino on the premises?

No, Tru by Hilton Sumter doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Sumter?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Tru by Hilton Sumter?

Couples staying at this hotel will appreciate amenities like an indoor pool and a free daily breakfast plus some guestrooms include free WiFi.

Does Tru by Hilton Sumter have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Sumter have a restaurant that serves breakfast?

Yes, Tru by Hilton Sumter serves free buffet breakfast each morning from its snack bar.

Will Tru by Hilton Sumter allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Sumter for a fee of USD 75 per accommodation, per stay.

Does Tru by Hilton Sumter have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Tru by Hilton Sumter?

No, there aren't any guestrooms with balconies at Tru by Hilton Sumter.

Tru by Hilton Sumter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 457 out of 710 reviews
Rating 8 - Good. 144 out of 710 reviews
Rating 6 - Okay. 55 out of 710 reviews
Rating 4 - Poor. 34 out of 710 reviews
Rating 2 - Terrible. 20 out of 710 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. The breakfast buffet was a nice plus and the hotel was very nice and clean and well stocked. I will definitely be coming back to stay again!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Onika

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is modern, clean and in a great location. All the staff members were courteous and very helful during the snow storm. Highly recommended.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room Will stay here in the future
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, VERY helpful, clean, big enough, linens could be nicer, parking, location is on a strip mall area about ten mins from downtown.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good wish they had grits, bacon, eggs every morning.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay, very clean rooms. Basic breakfast foods and good coffee.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect.The only issue was the bed could have been a little softer, but overall excellent.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was clean and comfortable and very well laid out, hooks, luggage racks, usb plugs,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MarQuis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome They made sure that i had everything i needed and checked in with me during my stay.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ron

Liked: Cleanliness
Yes
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was very clean and well laid out.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, amenities
Yes, the room was spotless, and the staff was extremely nice and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Geordan

Liked: Cleanliness, amenities, property conditions & facilities
My name on the TV as a welcome was amazing! Amenities was also great, but the staff was very helpful for anything that I needed. Such a great experience and thank you for your wonderful service!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Receptionist was cheerful and friendly, the room was big and very clean!
Stayed 1 night in Nov 2025
Verified

8/10 Good

melissa

Liked: Cleanliness, staff & service, amenities
Clean rooms. Staff is very pleasant. Overall would definitely stay again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean and great staff. Plenty of restaurants and shopping in the area around the hotel.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
They couldnt get ys checked in for over an hour, the ac and they heat was horrible and the room was too small. The customer service was very nice though.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean with easy check-in and check-out.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Rachel

Disliked: Cleanliness, amenities, property conditions & facilities
So gross. The floor was sticky. There was drywall missing the lobby had stuff everywhere
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Tajanique

Disliked: Cleanliness, staff & service, amenities
staff was rude. i left, didn't even stay two nights ruined my birthday stay because of "music".
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities
I had a wonderful stay at Tru. I gave a 4 star because of the breakfast. The breakfast was just okay, it could have been better.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ruth

Disliked: Staff & service
Breakfast was great, the housekeeping staffer walked in my room without knocking on the door. The hotel can use some updating in the rooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jarrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The area was clean and accommodating. Breakfast was very good.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Laurelle s

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The gym is good. Pool too cold for recreational swimming. They schedule housekeeping only every other day, but we were there six days and never had housekeeping. Front desk staff nice.
Stayed 6 nights in Dec 2025