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Tru by Hilton Sumter

2.5 star property

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Photo gallery for Tru by Hilton Sumter

Snack bar
Lobby
Indoor pool
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
2607 Broad Street, Sumter, SC, 29150
  • Place, Sumter Mall
    ‪3 min drive‬
  • Place, Dillion Park
    ‪3 min drive‬
  • Place, Palmetto Tennis Center
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(17 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

View all photos for 2 Queen Beds Room

Bathroom | Hair dryer, towels

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

About the neighborhood

Sumter

Tru by Hilton Sumter places you within a few miles (5 km) of Sumter Mall and Palmetto Park. This 92-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Sumter Mall - 3 min drive - 2.1 miles
  • Dillion Park - 3 min drive - 3.3 miles
  • Crystal Lakes Golf Course - 4 min drive - 4.1 miles
  • Palmetto Park - 5 min drive - 2.5 miles
  • Palmetto Tennis Center - 5 min drive - 3.3 miles

Getting around

  • Columbia Metropolitan Airport (CAE) - 61 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Circle K - ‬14 min walk
  • ‪The Habit Burger Grill - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Tru by Hilton Sumter

Guests of Tru by Hilton Sumter have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Refrigerators, coffee makers, and hair dryers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Restaurant
Hyatt Place Sumter / Downtown
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 905 reviews
$162 nightly
The price is $181
Mar 15 - Mar 16
Total with taxes and fees
Hyatt Place Sumter / Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Frequently asked questions

Is free cancellation available at Tru by Hilton Sumter?

Tru by Hilton Sumter offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Sumter?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Sumter on Mar 22, 2026 start from 122.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Tru by Hilton Sumter?

This hotel is located in Sumter, close to Sumter Mall, Palmetto Tennis Center, and Patriots Sports Plex. You'll also find Crystal Lakes Golf Course and Swan Lake Iris Gardens within a short drive.

Is there parking available at Tru by Hilton Sumter?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Tru by Hilton Sumter feature a casino on the premises?

No, Tru by Hilton Sumter doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Sumter?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Tru by Hilton Sumter?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Does Tru by Hilton Sumter have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Sumter have a restaurant that serves breakfast?

Yes, Tru by Hilton Sumter serves free buffet breakfast each morning from its snack bar.

Will Tru by Hilton Sumter allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Sumter for a fee of USD 75 per accommodation, per stay.

Does Tru by Hilton Sumter have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Tru by Hilton Sumter?

No, there aren't any guestrooms with balconies at Tru by Hilton Sumter.

Tru by Hilton Sumter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 695 reviews
Rating 8 - Good. 141 out of 695 reviews
Rating 6 - Okay. 53 out of 695 reviews
Rating 4 - Poor. 34 out of 695 reviews
Rating 2 - Terrible. 20 out of 695 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

6/10 Okay

Denelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very plain
Stayed 2 nights in Nov 2025

10/10 Excellent

Frederick, Ephrata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Shelley

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities
I had a wonderful stay at Tru. I gave a 4 star because of the breakfast. The breakfast was just okay, it could have been better.
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Receptionist was cheerful and friendly, the room was big and very clean!
Stayed 1 night in Nov 2025

8/10 Good

melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms. Staff is very pleasant. Overall would definitely stay again
Stayed 3 nights in Nov 2025

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, amenities
Yes, the room was spotless, and the staff was extremely nice and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Connie

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrei

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, fully equipped, big fridge, microwave, some plates and utensils. Staff super nice , always ready to help. Breakfast was very good especially the eggs, bacon and pancakes. A little bit loud from traffic if you are to close to the highway.
Stayed 5 nights in Oct 2025

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Alethia

Stayed 1 night in Oct 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

alvin martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was family friendly, big bedrooms, spacious. I love everything about the hotel. I dislike the fact my son couldn't setup his gaming system the wifi sucks
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
Clean everything was good
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

8/10 Good

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean with easy check-in and check-out.
Stayed 2 nights in Sep 2025

6/10 Okay

Willene

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I did not like that when I checked into the hotel and was given a rome upon entering the room.It had not been serviced so I had to go back down to the concierge and have another room assigned
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Disliked: Staff & service
Property was convenient to get to. Staff was very cordial and helpful. Didn't provide in room coffee, and no ice buckets. Had to go to ice maker for the bucket. No restaurant in the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Rose, Johns Creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean and great staff. Plenty of restaurants and shopping in the area around the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Damon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
Every year we travel to Sumter to visit family for a few days before making our way to beach. Normally, we stay at Holiday Inn Express; however, we decided to give Tru by Hilton a try. Disappointed to say the least. Front desk was pleasant but proceeded to tell us that our room will not have a microwave, in room coffee pot nor a mini fridge (although when booking through Expedia under the impression it would) no biggie only staying for a few days we can manage. According to the front desk they do this so people will come to lobby and mingle. Skip to the room…rooms are small, bed was uncomfortable, water pressure was terrible, floors were filthy, towels smelled funky (can’t even begin to describe). No exhaust fan in bathroom so when you showered, even with door closed it produced so much moisture throughout the room the floor was wet and slick. Garbage over flowing by the elevators leaving an unpleasant smell. I thought with all the positive reviews prior to booking it would be the perfect two day stay but to my surprise it was a BIG disappointment! I do NOT recommend!
Stayed 2 nights in Aug 2025

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