Tru by Hilton Sumter

Hotel in Sumter with free breakfast and a fitness center

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Where to?

Dates

October 2025

November 2025

Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym
Pet friendly
Laundry
Housekeeping

Explore the area

2607 Broad Street, Sumter, SC, 29150

Place, Sumter Mall
‪3 min drive‬
Place, Swan Lake Iris Gardens
‪8 min drive‬
Place, Shaw Air Force Base
‪13 min drive‬

Room options

Room, 1 King Bed

Excellent

350 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Excellent

350 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Wonderful

350 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Exceptional

350 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Exceptional

350 sq ft
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

About the neighborhood

Sumter

Tru by Hilton Sumter places you within a few miles (5 km) of Sumter Mall and Palmetto Park. This 92-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

Sumter Mall - 3 min drive - 2.1 miles
Dillion Park - 4 min drive - 3.3 miles
Palmetto Tennis Center - 6 min drive - 2.9 miles
Swan Lake Iris Gardens - 8 min drive - 5.3 miles
Shaw Air Force Base - 13 min drive - 9.0 miles

Getting around

Columbia Metropolitan Airport (CAE) - 61 min drive

Restaurants

‪Chick-fil-A - ‬2 min drive
‪Circle K - ‬14 min walk
‪Sonic Drive-In - ‬3 min drive
‪The Habit Burger Grill - ‬2 min drive
‪Taco Bell - ‬3 min drive

About this property

Tru by Hilton Sumter

Hotel in Sumter with free breakfast and a fitness center

Guests of Tru by Hilton Sumter have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.

Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Refrigerators, coffee makers, and hair dryers are also available.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Pet friendly
Parking included
Free WiFi
Air conditioning

$119 nightly

Oct 26 - Oct 27

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Snack bar/deli

Things to do

Gym
Indoor pool

Family friendly

In-room refrigerator
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)

Business services

Business center

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

4 floors
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Private bathroom
Towels provided

Entertainment

55-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
Dogs and cats only
2 total pets
Pets may not be left unsupervised
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 75 per accommodation (varies based on length of stay)
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Check-in: 3:00 PM—-midnight
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Sumter Hotel

Tru Hilton Sumter

Tru by Hilton Sumter Hotel

Tru by Hilton Sumter Sumter

Tru by Hilton Sumter Hotel Sumter

Frequently asked questions

Is free cancellation available at Tru by Hilton Sumter?

Tru by Hilton Sumter offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What can I see within easy reach of Tru by Hilton Sumter?

This hotel is located in Sumter, close to Sumter Mall, Palmetto Park, and Palmetto Tennis Center. You'll also find Dillion Park and Swan Lake Iris Gardens within a short drive.

Is parking available on site at Tru by Hilton Sumter?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Tru by Hilton Sumter feature a casino on the premises?

No, Tru by Hilton Sumter doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Sumter?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Tru by Hilton Sumter?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Tru by Hilton Sumter?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Sumter have a restaurant that serves breakfast?

Yes, Tru by Hilton Sumter serves free buffet breakfast each morning from its snack bar.

Will Tru by Hilton Sumter allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Sumter for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Sumter?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Tru by Hilton Sumter?

No, there aren't any guestrooms with balconies at Tru by Hilton Sumter.

Tru by Hilton Sumter Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Janice

Traveled with family

Jul 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Jul 20, 2025

Stayed 3 nights in Jul 2025

10/10 Excellent

Melvin

Traveled with family

Jul 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

10/10 Excellent

Heaven

Jul 16, 2025

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Business traveler

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a short solo visit

Stayed two nights. The room was clean and comfortable, and the whole property was very bright and modern. The staff were all friendly and helpful. Check in and check out were easy. This was a good option for a solo traveler and short stay, BUT I think the small room size and lack of a closet, shelves or dresser would feel cramped for a longer stay or if traveling with a family.

Stayed 2 nights in Jun 2025

10/10 Excellent

Madeley

Traveled with family

Jun 23, 2025

Liked: Amenities, property conditions & facilities

1st time staying at a Tru it was nice and clean. Loved the self make pancake machine. Breakfast was good. Staff was nice. Overall just a great and experience. Thank you

Stayed 2 nights in Jun 2025

2/10 Terrible

Deborah

Traveled with family

Jun 9, 2025

Disliked: Cleanliness, staff & service, amenities

Liked absolutely nothing. This is merely a place to lay your head for the night. Unfortunately it was a uncomfortable night. The bed is horrible. I woke up with a backache. The sheets need to be replaced they were so rough and scratchy that I slept on top of them. The floor was sticky and greasy. I guess I'm spoiled at other hotels because it was disappointing that they didn't even offer bottled water. Front desk associate is young and unprofessional. She actually had someone on speaker phone listening to the conversations. I know because she said as much whenever they commented. Definitely will not return. The only thing good was the grits with the free breakfast.

Stayed 1 night in Jun 2025

8/10 Good

Sethina

Traveled with family

Jun 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the overall cleanliness of the room but not the size. I liked that breakfast was included but not the pancake machine that kept malfunctioning.

Stayed 2 nights in May 2025

6/10 Okay

Faith

May 24, 2025

Stayed 1 night in May 2025

4/10 Poor

Miquell

Traveled with partner

May 21, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

I get the feeling whenever I book through Expedia, the properties always give me the worse rooms ever. In this property, our window blinds weren't working. I actually had to use hangers to hold them open so could get some light in during the day. Some repairs needed thru out the bathroom walls like loose wall paper and chips here and there. The hotel doesn't gave a very comfortable like home feel. It's almost cold. Would never stay at this particular hotel brand again. But then again, it could also be this location.

Stayed 2 nights in May 2025

4/10 Poor

Trina

Traveled with family

May 21, 2025

Disliked: Cleanliness, property conditions & facilities

Hilton should be ASHAMED!

I was disappointed & dissatisfied! I would think all levels of Hilton would be of excellence. I am not sure who is giving 4 & 5 stars. It has to be the employees/review generators. Pro: Good location, accessible rooms are a good size, & kind people that are helpful, cute breakfast bar. Cons: 1. When I first booked it, I read the reviews. Someone commented on the mattress pad with blood stains. I figured ok, no problem, that was taken care of…NOPE! We received the same mattress pad! I wanted to throw up. My husband & I went to get the front desk clerk. He was sweet. He put on gloves, & changed everything. I had my Lysol (of course). We couldn’t change rooms because the hotel was sold out with double beds & accessibility. Upon leaving I told the front desk manager and the gentleman that changed the mattress pad to throw it out. That mattress pad should not be rotating throughout the hotel! DISGUSTING! BTW, we still paid full price, never mind the grossness! Hilton should be ashamed! 2. The breakfast bar is mediocre. They had the cute pancake maker. Impressive, until the pancake is hard and taste like dough…image frozen pancake lightly cooked. We were looking for bacon.No bacon during our stay! Hilton, most people eat bacon, not assorted style sausages. The omelette had veggies, I had boiled eggs. 3. Small intimate pool…water should have been slightly heated considering it’s indoors. 4. Business station is not a room, so no privacy. 5. Wi-Fi is NOT free. Only members

Stayed 2 nights in May 2025

8/10 Good

Yvonne

Traveled with family and small children

May 12, 2025

Liked: Staff & service, amenities, property conditions & facilities

Pros: Check in was very easy and quick. Staff was very friendly. Room was very comfortable. Cons: Trash was overflowing on 4th floor near the elevator and a toilet brush was left on the floor and dirty towels. WiFi was in and out.

Stayed 2 nights in May 2025

10/10 Excellent

shad or Chris, orangeburg

May 10, 2025

Stayed 1 night in May 2025

10/10 Excellent

Ahmondre

May 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

8/10 Good

Susan

May 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Xxx

Stayed 1 night in May 2025

10/10 Excellent

Egon

Apr 29, 2025

Stayed 1 night in Apr 2025

8/10 Good

Simone

Traveled with family

Apr 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Overall, I had a great stay. Easy check-in, room clean, nearby restaurants. Check-out staff was not friendly.

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My 10 year old really enjoyed making her own pancakes for breakfast.

Stayed 2 nights in Mar 2025

4/10 Poor

Damon

Mar 29, 2025

Disliked: Staff & service, property conditions & facilities

I was very disappointed with the hotel. There was no closets for our clothes for long stays. My iron was spitting out water and it was extremely hot. I asked for extra towels because our stay was 6 days. I was told I had to call every other day to get more wash cloths and towels. The room wasn’t as cleaned as I liked. There was only one person at night(who had to take care of everything by herself. ) The only best thing about this trip was the coffee; which was very good at all times. The noise throughout the night from other rooms was very loud, at night times.. Loud talking and it sounds like dragging of furniture. Also, the smell of marijuana was heavy in the hallways on the day of check out. nowhere to put your clothes no drawers for last six days we lived out our suitcases. Very small room for $169 a night. We are Hilton timeshare owners and we’ve stayed in plenty of Hilton facilities and this by far was the worst . The facility is new and we wanted to try something new. Never again.

Stayed 6 nights in Mar 2025

10/10 Excellent

Lindsey

Traveled with family

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

We stayed at this hotel for our daughter’s basketball tournament. The hotel was clean and offered a good breakfast. We would definitely stay again.

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Business traveler

Mar 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business and pleasure

Excellent stay!

Stayed 2 nights in Mar 2025

8/10 Good

Lapatra

Traveled with family

Mar 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The front desk worker was on the phone and lacked any customer service. She didn’t offer tell us where the elevator was, what time breakfast started and ended, or any other amenities. She continued on the phone gave me the room key and asked me if I needed anything else.

Stayed 1 night in Mar 2025

8/10 Good

Sandrell

Mar 18, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Deanna

Traveled with family and small children

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I loved the lobby and being able to play pool. The staff were also great and very accommodating! We would definitely stay there again!!!

Stayed 1 night in Mar 2025

4/10 Poor

Thomasena

Mar 9, 2025

Liked: Amenities

At check-in ordered two rooms I actually have the rooms on the same floor. I have one room on the third floor and one room on the fourth floor. I thought if you have two rooms you should’ve been on the same floor

Stayed 1 night in Mar 2025