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Gerner by IHG

Property class: 2.5

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Standard Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board
Standard Room, 1 King Bed, Mobility Accessible (Communications) | Individually furnished, desk, laptop workspace, iron/ironing board
Property amenity
Exterior
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
2510 Broad St, Sumter, SC, 29150-1851
  • Place, Sumter Mall
    ‪2 min drive‬
  • Place, Shaw Air Force Base
    ‪11 min drive‬
  • Place, Congaree National Park
    ‪36 min drive‬

Room options

View all photos for Standard Room

Standard Room | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room

  • 261 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • 361 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 261 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Sumter

Located within 2 miles (3 km) of Sumter Mall, Gerner by IHG is within 3 miles (5 km) of Palmetto Park. This 63-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Sumter Mall - 2 min drive - 1.7 miles
  • Palmetto Tennis Center - 5 min drive - 2.9 miles
  • Swan Lake Iris Gardens - 7 min drive - 4.9 miles
  • Shaw Air Force Base - 11 min drive - 8.8 miles
  • Congaree National Park - 36 min drive - 33.6 miles

Getting around

  • Columbia Metropolitan Airport (CAE) - 61 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪The Habit Burger Grill - ‬2 min drive
  • ‪Circle K - ‬12 min walk
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Gerner by IHG

Guests of Gerner by IHG enjoy access to free WiFi in public areas, a business center, and a seasonal outdoor pool. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.
Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is not available.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 20 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 80 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 9:30 AM to 8 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sleep Inn Hotel Sumter
Sleep Inn Sumter
Sleep Inn Sumter Hotel
Sumter Sleep Inn
Sleep Inn Sumter Hotel
Sleep Inn Sumter Sumter
Sleep Inn Sumter Hotel Sumter

Frequently asked questions

Are free cancellation options available at Gerner by IHG?

Gerner by IHG offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Gerner by IHG?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Gerner by IHG on May 17, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Gerner by IHG?

This hotel is located in Sumter, close to Sumter Mall, Palmetto Tennis Center, and Patriots Sports Plex. You'll also find Swan Lake Iris Gardens and Riley Field within a short drive.

Is there parking available at Gerner by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Gerner by IHG have a casino?

No, Gerner by IHG doesn't have a casino.

Is there an indoor pool at Gerner by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:30 AM and 8 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Gerner by IHG?

Couples will appreciate amenities like a seasonal outdoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Gerner by IHG?

No, this hotel doesn't have a spa tub.

Does Gerner by IHG have a restaurant with a breakfast menu?

Gerner by IHG offers free buffet breakfast though there is no restaurant.

Does Gerner by IHG allow pets to stay for free?

No, pets aren't allowed at Gerner by IHG though service animals are welcome.

Are there connecting rooms at Gerner by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Gerner by IHG?

No, there aren't any guestrooms at Gerner by IHG that offer a balcony.

Gerner by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 142 out of 599 reviews
Rating 8 - Good. 141 out of 599 reviews
Rating 6 - Okay. 105 out of 599 reviews
Rating 4 - Poor. 99 out of 599 reviews
Rating 2 - Terrible. 112 out of 599 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Valencia

Stayed 1 night in Jun 2025

2/10 Terrible

Miriam Miller

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No amenities. I stayed in a handicap room. As soon as upu sit on the toilet it squeaks and make noise. The pool wasn't working. The pillows sucks. No ironing board in the room. No telephone in the room. This place was a mess. I wont be returning there.
Stayed 3 nights in Jul 2025

6/10 Okay

Ebony

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Small Details Matter and could really help

Upon check In found out the pool is non operable until next week due to lighting to pass inspection in the pool . This was my reason for booking with them honestly . So this was disappointing. In the facility the Sanitation stations were empty . Gym has no water - big water container is present but empty No towels or paper towels in the gym . Need a clean towel station and dirty bin for used towels . No sanitizer or wipes for cleaning up equipment between guests Shower walls had dirty streaks and short hair on the walls I assume from prior guest shaving . I did ask housekeeping to come and spray shower which they did immediately with bleach . Breakfast drink station nozzle uncovered all day - should be covered with cling wrap or protective covering between breakfast service poses contamination hazard being open all day and unsupervised. Room was nice no major complaints - tv was on when we opened the door for the first time / checked in . - that was a bit questionable . We did have an issue with coming back and the room smelled of HEAVY smoke after we’d been gone all day . Our room was promptly changed which I appreciated that customer service response . Over all I think the place could really be a gem in Sumter if attention was paid to small details .
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanesha

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Claretta

Traveled with family and small children
Liked: Property conditions & facilities
Breakfast was good, beds we good towels and showers need extra looking at but other than that the stay was okay
Stayed 1 night in Jun 2025

8/10 Good

Vedis

Traveled with partner, Traveled with family
Liked: Cleanliness
The hallway carpet was dirty and smelly. Elevator had a oder. The staff was friendly and helpful.
Stayed 3 nights in Jun 2025

2/10 Terrible

Deniece

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was HORRIBLE! The carpets are dingy, the walls and carpets are filthy and the bathroom was atrocious. The windows had an overcast film. You can barely see the outdoors. The blanket smelled musty! There was no hot water and my family and I had to use another room"s bathroom. Do not stay at this hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Kenneth

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets on the bed had brown stains on them. You can imagine what it was. Mold was growing in the shower, Paint peeling off of the bathroom pocket door. Was moved to another room and the a/c barely blew any cool air, hair dryer didn't work, the security latch was about to fall off, every time the refrigerator cycled on and off it would knock 3 to 4 times and it sounded like someone was knocking at the door all night. Pretty much a bad stay.
Stayed 1 night in Jun 2025

6/10 Okay

Donzel

Stayed 2 nights in May 2025

2/10 Terrible

rebecca

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Letitia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Memorial Weekend

It was a ok stay. The bedding was clean, the pillows were stained so we didn’t sleep on them. The toilet seat was too small and I was there for four days and my room didn’t get clean. They have a three or more clean day rule, but I didn’t see anyone. They did leave clean wash clothes and towels. It was a great location for my event though so I guess that was something.
Stayed 4 nights in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Meridy, Hodges

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MY STAY THERE WERE GREAT
Stayed 1 night in Apr 2025

6/10 Okay

William Frank

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Black mold on shower curtain No shade on lamp next to bed Not clean
Stayed 1 night in May 2025

10/10 Excellent

Tuesday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Traveled with family
I will stay. Here again
Stayed 1 night in Apr 2025

4/10 Poor

Sumayah

Business traveler
Disliked: Amenities, property conditions & facilities
The gym was awful! Nothing like the pictures. The first room I got was not cleaned! The second room was better but it was still not clean!
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fair stay
Stayed 1 night in Mar 2025

6/10 Okay

Krista

Liked: Staff & service
Disliked: Property conditions & facilities

Last stay

The staff was great. The elevator was scary. It made a horrible noise when it stopped on the third floor.
Stayed 2 nights in Mar 2025

6/10 Okay

Martina

Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was nice and safe for me
Stayed 2 nights in Mar 2025

8/10 Good

Veronica

Liked: Staff & service, property conditions & facilities, room comfort

Nice for a few nights

This hotel is in a great location close to lots of places to eat and shop. The facility itself is nice and clean and the employees were polite during check in. My room was pretty much clean except the toilet in my room. The toilet was visibly dirty, which I handled myself as it was very late when I arrived to my room. Other than that, the hotel is nice and comfortable for a few nights stay. They offered a small breakfast of waffles, sausage, eggs, etc. which was also a plus! I would stay here again in the future.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

4/10 Poor

Kelly

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
My room smelled musty and moldy. The step in shower was nasty and hair was on the shower walls. The mirror wasn’t cleaned and the drapes had stains on them. The room was dusty. The breakfast was ok. The staff was friendly
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

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