Family Resorts in Suffolk, Suffolk

"Very mediocre/sub-par hotel experience. Lightswitch by the entry door in the room controlled not only the overhead light by the door, but also the two wall lamps between the beds...which means that the only way you could use the power outlets (to charge devices) between the bed was to keep the light on by the door overnight! I have NEVER seen such a strange set up in a hotel. Housekeeping was inconsistent - towels and toiletries were not refreshed or replaced in a four night stay. Caulking around tub was gross. The entire shower area needed a refresh. The tub control was installed backwards - H gives you cold water, C gives you hot water. Breakfast area closed at 9 AM, which is a bit early. Breakfast area staff pretended to not speak English when asked for something. The yellow paint color in the hallways was nauseating! Absolutely gross. The flooring throughout the hallway needs replacement. Pool was drained and unusable. Otherwise, the room was a good size. The sheets were clean and the beds were comfortable. But overall, I don't think I'd choose this location again."

"Clean rooms and location is great!"

"Water for the shower was not hot. Bathroom and room not clean. Staff was okay. This Hotel should be a Motel 6. "