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Mercer Hotel Downtown, BW Premier Collection

3.5 star property
Hotel in Stratford with a coffee shop and a restaurant

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Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Lunch, dinner and brunch served
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Bathroom | Designer toiletries, hair dryer, towels, soap
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Room amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
104 Ontario Street, Stratford, ON, N5A 3H2
  • Place, Avon River
    ‪5 min walk‬
  • Place, Avon Theatre
    ‪5 min walk‬
  • Place, Tom Patterson Theatre
    ‪5 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (No Elevator Access;Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Stratford

Mercer Hotel Downtown, BW Premier Collection places you next to Stratford City Hall and within a 5-minute walk of Shakespearean Gardens. This 14-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Stratford City Hall - 3 min walk - 0.2 miles
  • Avon River - 5 min walk - 0.3 miles
  • Avon Theatre - 5 min walk - 0.3 miles
  • Tom Patterson Theatre - 5 min walk - 0.3 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • ‪Coffee Culture Cafe & Eatery - ‬3 min walk
  • ‪Bentley's - ‬1 min walk
  • ‪Balzac's Coffee - ‬1 min walk
  • ‪The Starlight - ‬4 min walk
  • ‪Gilly's Pubhouse - ‬4 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

Hotel in Stratford with a coffee shop and a restaurant
At Mercer Hotel Downtown, BW Premier Collection, guests have access to free WiFi in public areas and express check-out. Self parking is available for CAD 17.00 per night. Front-desk staff can assist with tours/tickets and luggage storage.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms have hair dryers, designer toiletries, and toothbrushes and toothpaste. Coffee makers and phones are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 17 per night)
  • Limited onsite self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 50.00 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 49.99 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self parking fee: CAD 17.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

What can I see near Mercer Hotel Downtown, BW Premier Collection?

This hotel is located in Stratford, just steps from Stratford City Hall and Avon Theatre, and within a short walk of Tom Patterson Theatre. You'll also find Avon River and Stratford-Perth Museum less than a mile away.

Is there parking available at Mercer Hotel Downtown, BW Premier Collection?

Yes, uncovered parking is offered for CAD 17.00 per night.

Does Mercer Hotel Downtown, BW Premier Collection feature a casino?

No, Mercer Hotel Downtown, BW Premier Collection doesn't have a casino.

Will I find an indoor pool at Mercer Hotel Downtown, BW Premier Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercer Hotel Downtown, BW Premier Collection?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Mercer Hotel Downtown, BW Premier Collection?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Mercer Hotel Downtown, BW Premier Collection have a restaurant that serves breakfast?

Yes, Mercer Hotel Downtown, BW Premier Collection serves a cooked-to-order breakfast for a surcharge each morning at Mercer Hall.

Will Mercer Hotel Downtown, BW Premier Collection allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercer Hotel Downtown, BW Premier Collection for a fee of CAD 50.00 per accommodation, per stay.

Are there connecting rooms at Mercer Hotel Downtown, BW Premier Collection?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Mercer Hotel Downtown, BW Premier Collection?

The closest major airport to Mercer Hotel Downtown, BW Premier Collection is London, ON (YXU-London Intl.), which is about 25.2 mi away.

Are there rooms with balconies that I can book at Mercer Hotel Downtown, BW Premier Collection?

No, you won't find guestrooms with balconies at Mercer Hotel Downtown, BW Premier Collection.

Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 389 out of 708 reviews
Rating 8 - Good. 251 out of 708 reviews
Rating 6 - Okay. 48 out of 708 reviews
Rating 4 - Poor. 16 out of 708 reviews
Rating 2 - Terrible. 4 out of 708 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Calvin

Stayed 1 night in Nov 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Dinner was very good.
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very clean. Staff extremely helpful. Restaurant was so so good.
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great - we had a nice view of the river. Location was excellent - close to restaurants, Avon theatre, shops. Staff provided a great dinner recommendation our first night, and the wings we had in their restaurant as a late night snack the second night were amazing. Will definitely go back. Note: if you have mobility issues this isn’t the place for you: lots of stairs, no elevator.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable option on the main drag. Great resto/bar main floor. 5 min walk to Avon or Patterson, 20 mins to Festival.
Stayed 1 night in Oct 2025

10/10 Excellent

sheldon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Great shower but very slippery...no grip or mat so be VERY CAREFUL!!!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Tyler

Traveled with family
So the staff are really good at this hotel but a number of issues came up. No door on the Bathroom other than the toilet and shower. Light controls on the outside of the area with the bathroom and shower. First room we were put in had the exhaust fans from the Resturant downs stairs going and sounded like a jet going when we got back to go to bed. They turned them down but had to wait until 11:30pm for them to be turned off. They allowed us to change rooms for the next night but that should be taken care of. All in all I wouldn’t stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

Cherie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and dining was amazing. Staff was very helpful and friendly. Enjoyed our stay very much
Stayed 1 night in Oct 2025

10/10 Excellent

Tonghua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Mercer was excellent - great and friendly staff, lovely room, superb affiliated restaurant, and perfect location for a weekend away in Stratford. We will definitely be back!
Stayed 1 night in Sep 2025

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Fantastic location. Paid for on-site parking but never turned the car on in 5 days.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing - very friendly and accommodating. The restaurant was tasty and had a varied menu. The room we had was clean room, comfortable King bed, recently renovated bathroom was new and shiny and clean. The room lacked charm and warmth but had all the required amenities. Weird fireplece design in our room. I would go back but try another room. There was a huge AC or similar machine for the bldg beside that rumbled most of the night.
Stayed 1 night in Sep 2025

10/10 Excellent

Sammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay with our kiddos and pup! Thank you :)
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff, clean, updated room! The only thing I didn’t love was having to walk downstairs for ice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique stay

Really nice spot on top of the Mercer restaurant close to all Stratford has to offer. Room was well appointed and very comfortable. Great value, would definitely come back
Stayed 1 night in Aug 2025

8/10 Good

Savita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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