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Mercer Hotel Downtown, BW Premier Collection

Property class: 3.5

Choose dates to view prices

Photo gallery for Mercer Hotel Downtown, BW Premier Collection

A restaurant interior with a long dining table, cushioned seating, string lights, and a decorative wall.
A bar area with a chalkboard menu, a chandelier, and a brick wall.
A modern hotel room with a glass door leading to a shower area, a small round table with a lamp, a bar area with stools, and a mirror above the sink.
A building with a sign reading "Mercer Kitchen Beer Hall Hotel".
A kitchenette with a microwave, coffee maker, and a framed menu for the local snack and sip bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
104 Ontario Street, Stratford, ON, N5A 3H2
  • Place, Stratford City Hall
    ‪3 min walk‬
  • Place, Avon Theatre
    ‪5 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

A hotel room with two beds, a desk, a chair, and a small table.

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Room

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

A hotel room with a wooden desk, a black office chair, a flat-screen TV, a decorative fireplace, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access;Walk-in Shower)

A modern bedroom with a large bed, a separate bathroom with a bathtub, and a large mirror.

Standard Room, 1 King Bed, Non Smoking (No Elevator Access;Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Stratford

Located in Stratford City Centre, Mercer Hotel Downtown, BW Premier Collection is next to Festival Square and Stratford Armoury. This 14-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Stratford City Hall - 3 min walk - 0.2 miles
  • Avon Theatre - 5 min walk - 0.3 miles
  • Tom Patterson Theatre - 5 min walk - 0.3 miles
  • University of Waterloo Stratford Campus - 6 min walk - 0.4 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • ‪Coffee Culture Cafe & Eatery - ‬3 min walk
  • ‪Jenn And Larry's Brittle And Shakes - ‬2 min walk
  • ‪Black Swan Brewing Company - ‬5 min walk
  • ‪Mercer Kitchen | Beer Hall - ‬1 min walk
  • ‪Gino's Pizza - ‬3 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

At Mercer Hotel Downtown, BW Premier Collection, guests have access to free WiFi in public areas and express check-out. Self parking is available for CAD 17.00 per night. Front-desk staff can assist with tours/tickets and luggage storage.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms have hair dryers, designer toiletries, and toothbrushes and toothpaste. Coffee makers and phones are other standard amenities.

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Nov 9 - Nov 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 17 per night)
  • Limited onsite self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 50.00 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 49.99 per stay

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self parking fee: CAD 17.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

What can I see near Mercer Hotel Downtown, BW Premier Collection?

This hotel is situated in Stratford City Centre, just steps from Stratford City Hall and Festival Square, and within a short walk of Avon Theatre. You'll also find Festival Theatre and Tom Patterson Theatre less than a mile away.

How much does it cost to stay at Mercer Hotel Downtown, BW Premier Collection?

As of Nov 8, 2026, prices found for a 1-night stay for 2 adults at Mercer Hotel Downtown, BW Premier Collection on Nov 9, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Mercer Hotel Downtown, BW Premier Collection?

Yes, uncovered parking is offered for CAD 17 per night.

Does Mercer Hotel Downtown, BW Premier Collection feature a casino?

No, Mercer Hotel Downtown, BW Premier Collection doesn't have a casino.

Will I find an indoor pool at Mercer Hotel Downtown, BW Premier Collection?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercer Hotel Downtown, BW Premier Collection?

There are many amenities for couples at this hotel, including a restaurant and proposal/romance packages plus some guestrooms feature a fireplace.

Are there hot tubs at Mercer Hotel Downtown, BW Premier Collection?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Mercer Hotel Downtown, BW Premier Collection have a restaurant that serves breakfast?

Yes, Mercer Hotel Downtown, BW Premier Collection serves a cooked-to-order breakfast for a surcharge each morning at Mercer Hall.

Will Mercer Hotel Downtown, BW Premier Collection allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercer Hotel Downtown, BW Premier Collection for a fee of CAD 50.00 per accommodation, per stay.

Are there connecting rooms at Mercer Hotel Downtown, BW Premier Collection?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Mercer Hotel Downtown, BW Premier Collection?

The closest major airport to Mercer Hotel Downtown, BW Premier Collection is London, ON (YXU-London Intl.), which is about 25.2 mi away.

Are there rooms with balconies that I can book at Mercer Hotel Downtown, BW Premier Collection?

No, you won't find guestrooms with balconies at Mercer Hotel Downtown, BW Premier Collection.

Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 440 out of 782 reviews
Rating 8 - Good. 267 out of 782 reviews
Rating 6 - Okay. 52 out of 782 reviews
Rating 4 - Poor. 18 out of 782 reviews
Rating 2 - Terrible. 5 out of 782 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just absolutely lovely!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in town, clean modern room, comfy bed, nice bathroom.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance to most downtown attractions. The staff were very welcoming and the restaurant had a wonderful selection. It was also incredible that they stocked the rooms with local food items to purchase from the minibar.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location clean modern and great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and great restaurant. Will be back
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercer hotel is located right downtown. The room was surprisingly spacious and very clean. The bed was very comfortable too! The restaurant attached to the hotel has a lovely patio with great food and drinks. I would definitely stay here again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amiable staff, lovely room with comfortable beds, easy to park in their lot.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff friendly, and the food in the restaurant was great!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the restaurant and hotel are so kind. Everything we needed was here. We would definitely stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, had tons of room, and the food at the restaurant downstairs was outstanding!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, modern, and exactly what it looks like on the hotel website. Great location near restaurants, lake, and Tom Patterson theatre. Would stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were friendly, room was really nice and a great location right on the Main Street in pretty Stratford!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the large restaurant right below the rooms would benefit a lot of customers
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great spot! Excellent location, the bar & restaurant on the ground floor is great, room was comfortable, and staff were friendly!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Modern clean room. Delicious food
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our 1 night stay on the 2nd floor at the Mercer Hotel. The staff was very courteous and helpful, the room was very clean and the king bed was very comfortable. We heard the occasional noise from the room above us and the muted hum of the air conditioning units on the roof but it wasn't a problem for us. The location was very convenient for walking to all the theatres and for shopping. And the Mercer restaurant food is great!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
An adequate hotel with limited service. The lack of an elevator makes your comings and goings somewhat of an exercise. The staff was friendly but the decor is rather gloomy.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place, great experience. Would go back here again.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and dining was amazing. Staff was very helpful and friendly. Enjoyed our stay very much
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super and proce us reasonable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Big spacious clean rooms.close to train station.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a elevator
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice place to stay room was very nice an the restaurant was amazing
Stayed 2 nights in Sep 2022