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Mercer Hotel Downtown, BW Premier Collection

3.5 star property

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Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Lunch, dinner and brunch served
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Room amenity
Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Bathroom | Designer toiletries, hair dryer, towels, soap

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
104 Ontario Street, Stratford, ON, N5A 3H2
  • Place, Avon Theatre
    ‪5 min walk‬
  • Place, Tom Patterson Theatre
    ‪5 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪51 min drive‬

Room options

View all photos for 2 Queen Beds, Non-Smoking, City View, No Elevator Access

A hotel room with two beds, a desk, a chair, and a wardrobe.

2 Queen Beds, Non-Smoking, City View, No Elevator Access

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

A hotel room with two beds, a desk, a chair, and a small table.

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

A bedroom with a large bed, two nightstands, two chairs, and framed pictures on the wall.

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Fireplace (No Elevator Access)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking (No Elevator Access;Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Stratford

Avon Theatre is within a 5-minute walk of Mercer Hotel Downtown, BW Premier Collection while other popular sites like Festival Theatre are within a mile (2 km). This 14-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Stratford City Hall - 3 min walk - 0.2 miles
  • Avon Theatre - 5 min walk - 0.3 miles
  • Avon River - 5 min walk - 0.3 miles
  • Tom Patterson Theatre - 5 min walk - 0.3 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 14 min walk
  • London, ON (YXU-London Intl.) - 49 min drive

Restaurants

  • ‪Bentley's - ‬1 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬3 min walk
  • ‪Gilly's Pubhouse - ‬4 min walk
  • ‪Balzac's Coffee - ‬1 min walk
  • ‪Gino's Pizza - ‬3 min walk

About this property

Mercer Hotel Downtown, BW Premier Collection

At Mercer Hotel Downtown, BW Premier Collection, guests have access to free WiFi in public areas and express check-out. Self parking is available for CAD 17.00 per night. Front-desk staff can assist with luggage storage and tours/tickets.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms have hair dryers, designer toiletries, and toothbrushes and toothpaste. Coffee makers and phones are other standard amenities.

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Lobby
Best Western Plus The Arden Park Hotel
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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,142 reviews
$203 nightly
The price is $239
Jun 28 - Jun 29
Total with taxes and fees
Best Western Plus The Arden Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 17 per night)
  • Limited onsite self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 50.00 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 49.99 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self parking fee: CAD 17.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Frequently asked questions

What can I see near Mercer Hotel Downtown, BW Premier Collection?

This hotel is located in Stratford, a short 4-minute walk from Avon Theatre and also 16 minutes on foot from Festival Theatre. You'll also find Stratford City Hall and Tom Patterson Theatre less than a mile away.

How much does it cost to stay at Mercer Hotel Downtown, BW Premier Collection?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Mercer Hotel Downtown, BW Premier Collection on Jul 12, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Mercer Hotel Downtown, BW Premier Collection?

Yes, uncovered parking is offered for CAD 17 per night.

Does Mercer Hotel Downtown, BW Premier Collection feature a casino?

No, Mercer Hotel Downtown, BW Premier Collection doesn't have a casino.

Will I find an indoor pool at Mercer Hotel Downtown, BW Premier Collection?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercer Hotel Downtown, BW Premier Collection?

There are many amenities for couples at this hotel, including a restaurant and proposal/romance packages plus some guestrooms feature a fireplace.

Are there hot tubs at Mercer Hotel Downtown, BW Premier Collection?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Mercer Hotel Downtown, BW Premier Collection have a restaurant that serves breakfast?

Yes, Mercer Hotel Downtown, BW Premier Collection serves a cooked-to-order breakfast for a surcharge each morning at Mercer Hall.

Will Mercer Hotel Downtown, BW Premier Collection allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercer Hotel Downtown, BW Premier Collection for a fee of CAD 50.00 per accommodation, per stay.

Are there connecting rooms at Mercer Hotel Downtown, BW Premier Collection?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Mercer Hotel Downtown, BW Premier Collection?

The closest major airport to Mercer Hotel Downtown, BW Premier Collection is London, ON (YXU-London Intl.), which is about 25.2 mi away.

Are there rooms with balconies that I can book at Mercer Hotel Downtown, BW Premier Collection?

No, you won't find guestrooms with balconies at Mercer Hotel Downtown, BW Premier Collection.

Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 417 out of 747 reviews
Rating 8 - Good. 258 out of 747 reviews
Rating 6 - Okay. 50 out of 747 reviews
Rating 4 - Poor. 17 out of 747 reviews
Rating 2 - Terrible. 5 out of 747 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amiable staff, lovely room with comfortable beds, easy to park in their lot.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff friendly, and the food in the restaurant was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, had tons of room, and the food at the restaurant downstairs was outstanding!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, amenities, property conditions & facilities
Great spot! Excellent location, the bar & restaurant on the ground floor is great, room was comfortable, and staff were friendly!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities
Staff were friendly, room was really nice and a great location right on the Main Street in pretty Stratford!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, cozy bed, quiet room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Great place, great experience. Would go back here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Prerana

Liked: Cleanliness, amenities, property conditions & facilities
Big spacious clean rooms.close to train station.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing! Friendly and ready to help. Food at the restaurant was also amazing! Rooms were clean and updated. Be aware no elevator so stairs could be an issue but it wasn’t for us
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great room and location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, the food was fantastic and the staff were very friendly and helpful. Can’t wait to go back!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and dining was amazing. Staff was very helpful and friendly. Enjoyed our stay very much
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, stylish room. Great service and a wonderful restaurant. The noise from a nearby compressor woke us up too early but other than that it was quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and cozy, comfy bed.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend! Charming and comfortable room. Nice touches like coffee and honour bar and locally sourced snacks. Bathroom was fully equipped down to qtips and a mini toothpaste. All the extra touches like a welcome note made it a place to return to. Restaurant and happy hour downstairs a plus. Apple Pie Sangria was a stand out.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Buster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay here 100/100 staff, cleanliness, bed, tub loved it all! Our waitress for our breakfast the morning of march 21st was amazing very knowledgeable of stuff going on in the town, i feel terrible i dont remember her name! But we talked about video games lol! She was very kind. And our check in gal as well very kind 🤗 thank you for our stay!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Phil

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, nice room.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Dinner was very good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice place to stay room was very nice an the restaurant was amazing
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Mercer was excellent - great and friendly staff, lovely room, superb affiliated restaurant, and perfect location for a weekend away in Stratford. We will definitely be back!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Very clean. Staff extremely helpful. Restaurant was so so good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location & extremely welcoming and friendly staff. Loved our stay!!
Stayed 3 nights in Oct 2024