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Aparthotel

Zenao Appart'hôtels Strasbourg

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Photo gallery for Zenao Appart'hôtels Strasbourg

Individually decorated, soundproofing, free WiFi
Apartment | Living room
Reception
Apartment | Living room
Exterior

Reviews

8.6 out of 10
Excellent

Apart-hotel

Sleeps 2

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Outdoor Space
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
2 Rue Jacques et René Knecht, Strasbourg, 67000
  • Place, Pourtales Park
    ‪11 min walk‬
  • Place, European Court of Human Rights
    ‪6 min drive‬
  • Place, European Parliament
    ‪6 min drive‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪25 min drive‬

Room options

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About the neighborhood

Strasbourg

Located in Robertsau within a short walk of Pourtales Park, this aparthotel is within 2 miles (3 km) of European Court of Human Rights. This 5-room aparthotel welcomes guests with in-room amenities like kitchenettes, refrigerators, and microwaves.
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What's nearby

  • Pourtales Park - 11 min walk - 0.6 miles
  • European Court of Human Rights - 6 min drive - 1.9 miles
  • Lieu d'Europe - 6 min drive - 1.9 miles
  • European Parliament - 6 min drive - 2.0 miles
  • Parc de l'Orangerie - 6 min drive - 2.2 miles

Getting around

  • Le Marais Tram Station - 3 min drive
  • Bischheim Station - 6 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 33 min drive

Restaurants

  • ‪Bar de la Presse - ‬5 min drive
  • ‪Tandoor - ‬12 min walk
  • ‪Café Henri - ‬18 min walk
  • ‪Members Bar - ‬5 min drive
  • ‪Auberge du cygne - ‬14 min walk

About this property

Zenao Appart'hôtels Strasbourg

Guests of this aparthotel enjoy free WiFi in public areas, an arcade/game room, and a terrace. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free aparthotel also has a garden.
The apartment is soundproofed and features a kitchenette with a refrigerator, a microwave, and a dishwasher. Guests can expect to find free WiFi and a 32-inch TV with digital channels. Other standard amenities include an electric kettle and a dining table.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 7:30 AM to 8:30 AM for a fee: EUR 8 per person
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch TV with digital channels

Outdoor areas

  • Garden
  • Terrace

Comfort

  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping

Things to do

  • Arcade/game room

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 5 units
  • Garden
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 8 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
  • Check-in: 4:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Zénao Strasbourg
Zenao Strasbourg
Zenao Appart'hotels Strasbourg
Zenao Appart'hôtels Strasbourg Aparthotel
Zenao Appart'hôtels Strasbourg Strasbourg
Zenao Appart'hôtels Strasbourg Aparthotel Strasbourg

Frequently asked questions

Are free cancellation options available at this aparthotel?

This aparthotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do near this aparthotel?

This aparthotel is situated in Robertsau within a short 11-minute walk of Pourtales Park. You'll also find Strasbourg Christmas Market and Strasbourg Cathedral within a short drive.

Will I be able to park at Zenao Appart'hôtels Strasbourg?

No, there isn't parking available at the aparthotel.

Is this aparthotel next to a casino?

No, this aparthotel is not connected to a casino.

Is there an indoor pool at this aparthotel?

No, there is no indoor pool at this aparthotel.

Is Zenao Appart'hôtels Strasbourg a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchenette as well as a garden and a 24-hour front desk.

Does Zenao Appart'hôtels Strasbourg have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does this aparthotel provide breakfast?

This aparthotel offers continental breakfast each morning for a surcharge.

Does this aparthotel allow pets to stay for free?

Yes, pets stay free at this aparthotel.

Does Zenao Appart'hôtels Strasbourg have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

Where is the closest airport to this aparthotel?

The closest major airport to this aparthotel is Strasbourg (SXB-Strasbourg Intl.), which is 14 mi away (33 minutes by car). Another top airport is Karlsruhe Baden-Baden (FKB-Baden Airpark), which is around 17.8 mi away.

Can I book a room with a balcony at Zenao Appart'hôtels Strasbourg?

No, there aren't any apartments at Zenao Appart'hôtels Strasbourg that offer a balcony.

Zenao Appart'hôtels Strasbourg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.6/10

Cleanliness

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Dennis

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like the photos. Bathroom and bedding akin to hostel standards. Kitchen dirty with cobwebs in corners. It is not an apartment but a unit insde an operating Seniors Nursing Home. Totally misleading and disappointed with Expedia promoting this the way it is. Destroyed the final weeks of our trip that have all been great through Expedia until this experience
Stayed 3 nights in Dec 2023

8/10 Good

Jean_Jacques

Liked: Cleanliness, room comfort

Parfait

Accueil parfait... peut rebuter certaines personnes car c'est une résidence de personnes ågées alors que les photos ne le montrent pas mais c était parfait pour une nuit d autant que le tram n était qu à 10 minutes à pied, idéal pour aller à notre spectacle
Stayed 1 night in Mar 2025

6/10 Okay

Kévin

Business traveler
Liked: Cleanliness, room comfort

Un hôtel confortable, mais avec quelques surprises

L'établissement est propre, spacieux et dispose d’une belle terrasse agréable. Les chambres sont confortables, offrant un bon niveau de commodité. Cependant, il est important de noter que cet hôtel semble avant tout être une maison de retraite qui accueille également des voyageurs, ce qui peut surprendre. De plus, la réception 24h/24 annoncée n'est pas respectée. À certaines heures, il est difficile, voire impossible, de trouver quelqu'un à l'accueil, ce qui peut poser problème en cas de besoin. Un point à améliorer pour garantir un service à la hauteur des attentes des clients.
Stayed 2 nights in Feb 2025

6/10 Okay

DAFNI

Traveled with group
Liked: Room comfort

Μετριο

Stayed 1 night in Dec 2024

8/10 Good

Djamel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bon rapport qualité prix.
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nadine

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

DIALLO

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Rémi

Business traveler, Traveled with family
Disliked: Cleanliness
Cet établissement n’est pas un hôtel, comme le souligne très bien l’accueil à l’arrivé. Toutefois, cela n’est pas indiqué sur la description de l’hébergement. Il s’agit d’une résidence autonome pour seniors ! Le petit déjeuner est donc à partager avec les résidents et il n’est pas possible de le prendre en chambre comme le suggèrent les photos. Une taxe pour le chien nous a été facturée à l’arrivée alors que c’était indiqué comme étant gratuit au moment de la réservation. Il n’est pas possible de payer les taxes en carte bleue. Il n’est possible que de payer en espèce alors que la description indiquait qu’il était possible de payer en carte bleue. Enfin, l’appartement était convenable. Toutefois, il y a quand même une odeur particulière et la machine à café était inutilisable puisqu’il y avait un filtre fossilisé à l’intérieur.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, room comfort

Tranquille

Nouvelles expériences, tres bien, à bientôt
Stayed 1 night in Jan 2024

10/10 Excellent

Carole

Traveled with family
Stayed 3 nights in Dec 2023

6/10 Okay

Lena

Stayed 1 night in Dec 2023

8/10 Good

Stephane

Traveled with family
Liked: Cleanliness, room comfort

Marché de Noël

Établissement très calme et agréable. Pas de parking à proprement dit mais il y a suffisamment de place devant l’établissement pour que ce ne soit pas un problème. Ce n’est pas un hôtel mais un bon hébergement.
Stayed 2 nights in Nov 2023

10/10 Excellent

Astrid

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
La gentillesse du personnel
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 11 nights in Oct 2023

10/10 Excellent

Astrid

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mévrick

Stayed 1 night in Oct 2023

10/10 Excellent

ludovic

Business traveler
Liked: Cleanliness, room comfort

Je recommande

Spacieux propre et confortable
Stayed 4 nights in Sep 2023

10/10 Excellent

NORDINE

Business traveler
Liked: Cleanliness, room comfort

Excellent

Accueil très chaleureux, Propreté et confort au rendez-vous, Endroit très calme et serin Que dire de plus … Je recommande vivement !
Stayed 1 night in Aug 2023

10/10 Excellent

Morin

Business traveler
Liked: Cleanliness, room comfort

TOP

Ravi de mon séjour. Je recommande
Stayed 1 night in Jul 2023

10/10 Excellent

Lopes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Uma residência muito acessível como preço, privacidade , bom acesso a transporte público.
Stayed 2 nights in May 2023

8/10 Good

Jean-Charles

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023