Hôtel Mercure Strasbourg Centre4.0 out of 5.0
Recent guest reviews
Good location, walking distance into the old town. Really fantastic breakfast and staff are very friendly. The only slight negative is that the room we stayed in looked a bit dated and also the sound proofing lacked a bit as we could hear people talking outside our room and the lift opposite our room was very noisy. Luckily after moving some chairs, we could close the inner door to our hallway so that blocked out most of the noise and we had a good sleep. All in all, would come back...
Beautiful hotel. Clean and well decorated.. We had some argument with one lady from the reception, because the magnetic key wouldn't open the door (and she wouldn't believe us) Otherwise it was a nice experience to stay in this hotel.
Stayed overnight between Paris and Switzerland. Very conveniently located Hotel a shortb walk from the railway station but also close to the town and Christmas festivities. Room was spacious and quiet considering the proximity to the road/railway.Staff very accomodating and a good breakfast mixed between Engish and continntal so something for everybody.
I booked this hotel through Chase Travel which was my first mistake. Chase did not list whether breakfast is included or not, but I did not really care as I visited during the Christmas Market time anyway. Upon checking in the receptionist mentioned that "breakfast is available until 11am and in room delivery is available until 12am with no additional charge". At around 5am in the morning, I received a pre checkout invoice listing the breakfast, room, and tax included for the price I paid through the agency $300. So I thought that I might as well check it out. I stopped by for a cup of coffee (nespresso) and upon arriving back to the US, I noticed that I was charged $48 for breakfast and tax! I emailed them and explained the situation and they refused to understand the circumstances even though they admitted that they made a mistake on sending me the invoice! I just think this is in poor taste and dishonest from their side.
The wonderful location made it difficult to reach before christmas , 50 mitters from place Kleber and the christmas markets, very elegant hotel with comfortable room and great restaurant up in level 7 where all the city lays down under your feets. the breakfast was very good and the room very comfortable but best of all - the location was excelent.
Stayed here to visit the Christmas market. Nearly didn't book the hotel because of some adverse comments in reviews on Tripadvisor, but glad now that my common sense prevailed. It's in an excellent central, but quiet location for visiting the market, yet only 15 minutes walk from the station. Room was to the expected (mid-range facilities) standard, clean, decor in good order and exceptionally quiet. Large very comfortable bed. Good breakfast buffet. What made our stay was the cheerful, helpful attitude of the staff (without exception). One issue in the room on arrival with the wash basin leaking onto the floor was fixed within 10 minutes by the friendly hotel manager. Complimentary gluhwein, stollen and bretzels in reception when returning every evening was a welcome nice touch and typifies the Hotel's attitude.
Selected for the location and got a good price through thier own website. Interesting hotel decor, not sure whether it is in need of renovation or just odd colours, a mix of 80's maroon and some weird blue and green. Quite a big bed and very warm, bathroom adequate but not particularly attractive in any way ... basic amenities provided. We both liked the breakfast buffet with a view over the roofs and a peak of the cathedral. All the staff were really friendly and welcoming ... especially in the breakfast room. Overall not a bad hotel but odd when the decor is what we remember the most ... really was unattractive.
When you want to visiti the X-MAs markets in Strasbourg, this hotel is well situated. Due to the terrorist prevention of the France Government, the hotel has limited acces by car and you have to walk a few hundred meters from one of the many parking lots in the vincinity of the hotel.This is just a minor thing when you are safe, isn't it. The hotel itself is nice, although not special. friendly staff is welcoming the guests. on the 3rd floor , were we stayed, we had the impression that people have been smoking (not allowed) The room is spacious, the shower is offering limited heigt and for the >195cm among us it is a pain (max height approx 200 cm.) Colour setting of the room is very lollypop like and we were glad that we were only sleeping in there (pain in the eyes) A BIG PLUS in the room was the EAMES rocking chair from VITRA. Goof beds, a safe, good wifi allows you to facetime or skype video. Breakfast buffet is poor to my standards, very very basic offerings, have seen much better.
Took us 3 hours to get to the hotel with a car because of security the isle was closed. Once we got there it was worth it. Helpful staff Nice clean room Wonderful breakfast with the best view of town.
The location is excellent as it is ideally located close to the centre. Spacious and comfortable rooms with excellent Internet. Good value for your money. Excellent staff and I would like to personally thank the reception team (Helen, Mariam and the young man who helped us check-in [I forgot his name but he speaks German too]) as well as the catering team in the breakfast room (I would like to give credit to Safia for her excellent assistance and friendly hospitality, well done!)
- Walking distance to Our Lady of Strasbourg Cathedral and L'Oeuvre Notre Dame Museum
- Free WiFi in rooms and public areas
- Rooftop terrace
- Business center
Hôtel Mercure Strasbourg Centre places you within a 10-minute stroll of popular attractions such as Our Lady of Strasbourg Cathedral and L'Oeuvre Notre Dame Museum. The 98 rooms at this 4-star hotel include minibars, coffee makers, and flat-screen TVs. Alsatian Museum and Covered Bridge are a short walk from the hotel, which is in the historical district.
Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.
All of Hôtel Mercure Strasbourg Centre's 98 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free bottled water. 40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, phones, and desks.
Renovated in 2014, Hôtel Mercure Strasbourg Centre offers a rooftop terrace, free WiFi in public areas, and a meeting room. Self parking is available for EUR 17 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, a computer station, and express check-in.
Reviews from Trip Advisor
76.0% of guests recommend this hotelTotal of 795 reviews