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Best Western Plus Monopole Metropole

4.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

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Photo gallery for Best Western Plus Monopole Metropole

Restaurant
Property preview
Billiards
Property amenity
Premium bedding, memory foam beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Laundry

Explore the area

View in a map
16 Rue Kuhn, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪3 min walk‬
  • Place, Strasbourg Christmas Market
    ‪11 min walk‬
  • Place, Strasbourg Cathedral
    ‪12 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Oversized Room)

Deluxe Room, 2 Twin Beds, Non Smoking (Oversized Room) | Premium bedding, memory foam beds, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking (Oversized Room)

8.0 out of 10
Very good
(3 reviews)
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, memory foam beds, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 249 sq ft
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Free toiletries, hair dryer, towels, soap

Executive Room, 1 Queen Bed, Non Smoking (Twin bed on request)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request) | Bathroom | Free toiletries, hair dryer, towels, soap

Deluxe Room, 1 Queen Bed, Non Smoking (Larger Room;Twin bed on request)

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request) | Premium bedding, memory foam beds, in-room safe, desk

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

8.8 out of 10
Excellent
(14 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Strasbourg

Located in Quartier de la Gare, Best Western Plus Monopole Metropole is within a 5-minute walk of Train Station Square and within 15 minutes of other popular attractions like Place Kléber. This 81-room, 4-star hotel welcomes guests with 24-hour room service, free in-room WiFi, and a gym.

What's nearby

  • Train Station Square - 3 min walk - 0.2 miles
  • Place Kléber - 8 min walk - 0.4 miles
  • Strasbourg Christmas Market - 11 min walk - 0.6 miles
  • Strasbourg Cathedral - 12 min walk - 0.7 miles
  • European Parliament - 4 min drive - 2.0 miles

Getting around

  • Strasbourg Station - 4 min walk
  • Gare Centrale Tram Station - 4 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Atelier des chefs - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Nemrut - ‬6 min walk
  • ‪la potence - ‬6 min walk

About this property

Best Western Plus Monopole Metropole

Family-friendly hotel with a fitness center and a 24-hour front desk
Best Western Plus Monopole Metropole features a gym, free WiFi in public areas, and conference space. Self parking is available for EUR 17 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a business center, a computer station, and an arcade/game room.
Guests can expect to find free WiFi and LED TVs with cable channels. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 17 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 560 square feet of conference space
  • Business center
  • Computer station
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1895
  • Electric bike charging
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet (varies based on length of stay)
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 17 per night
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Monopole
Best Western Monopole Métropole
Best Western Monopole Métropole Hotel
Best Western Monopole Metropole Hotel Strasbourg
Best Western Monopole Métropole Hotel Strasbourg
Best Western Monopole Métropole Strasbourg
Best Western Monopole Metropole
Best Western Monopole Metropole Strasbourg
Best Western Monopole Metropole Hotel
Best Western Plus Monopole Metropole Hotel Strasbourg
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Plus Monopole Metropole
Best Western Plus Monopole Metropole Hotel
Best Western Plus Monopole Metropole Strasbourg
Best Western Plus Monopole Metropole Hotel Strasbourg

Frequently asked questions

What is there to do around Best Western Plus Monopole Metropole?

This hotel is situated in Quartier de la Gare within a short 3-minute walk of Train Station Square and also 12 minutes on foot from Strasbourg Christmas Market. You'll also find Strasbourg Cathedral and Place des Halles Shopping Centre less than a mile away.

How much does it cost to stay at Best Western Plus Monopole Metropole?

As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Monopole Metropole on Oct 19, 2025 start from $120.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Monopole Metropole?

Yes, parking is offered for EUR 17 per night. Electric bike charging is also available for guests.

Does Best Western Plus Monopole Metropole feature a casino at the property?

No, Best Western Plus Monopole Metropole doesn't have a casino.

Will I find an indoor pool at Best Western Plus Monopole Metropole?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Monopole Metropole?

Couples staying at this hotel will appreciate amenities like a memory foam mattress and around-the-clock room service as well as a bar.

Are there hot tubs at Best Western Plus Monopole Metropole?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Monopole Metropole have a restaurant that serves breakfast?

Yes, Best Western Plus Monopole Metropole serves a full breakfast each morning for a surcharge from its cafe.

Will Best Western Plus Monopole Metropole allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Plus Monopole Metropole for a fee of EUR 10 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Best Western Plus Monopole Metropole?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus Monopole Metropole?

The closest major airport to Best Western Plus Monopole Metropole is Strasbourg (SXB-Strasbourg Intl.), which is 11.2 mi away (23 minutes by car). Another top airport is Karlsruhe Baden-Baden (FKB-Baden Airpark), which is around 20.8 mi away.

Are there rooms with balconies at Best Western Plus Monopole Metropole?

No, there aren't any guestrooms with balconies at Best Western Plus Monopole Metropole.

Best Western Plus Monopole Metropole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 554 out of 1004 reviews
Rating 8 - Good. 376 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 3 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALEXANDER, Eschborn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, comfortable beds, clean bathrooms, very effective air conditioning, friendly and helpful staff, convenient location. Breakfast decent and reasonably priced.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly efficient Staff, Clean faciities and room.
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness
Great location. Friendly and helpful staff. Large room for France. Comfortable bed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Silver

Liked: Cleanliness, amenities, property conditions & facilities
Very nice interiors, excellent breakfast service, clean room, modern, very helpful personnel at front desk, excellent location: train station, town center, etc.
Stayed 2 nights in May 2025

10/10 Excellent

Feng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. This is my second time staying in this hotel when visiting Strasbourg. Will stay here again next time.
Stayed 4 nights in May 2025

8/10 Good

Naveed, Mississauga

Liked: Cleanliness, property conditions & facilities
Very nice room. Great breakfast. Great staff. Location was average; not in the heart of town but in a quiet area
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to train and local attractions. Bed was comfortable and overall quietness. Hotel is going under renovation which is commendable but I found the smell of paint in / around my room a bit nauseating. More attention to dusting is required. Would definitely recommend
Stayed 2 nights in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all super nice and speak fluent English. Easy walk to history. Quiet area except for garbage trucks one morning One staff member got me a non slip tub matt. Very nice. All very helpful
Stayed 2 nights in May 2025

2/10 Terrible

David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
After a couple of 27c days room was stuffy and hot , air conditioning did not work. At first staffed seemed willing to help and would have it taken care of while we were at dinner. Well that did not happen and we actuall were told by another that this was a problem for several guests. We were on a busy street so having the windows open even after midnight was too loud. Never mind getting a good nights sleep. Room was clean,good location to petit France. Shower small and tight.
Stayed 1 night in May 2025

10/10 Excellent

Jinhua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists were excellent, they were the best
Stayed 1 night in Apr 2025

8/10 Good

miguel, helotes

Stayed 2 nights in Apr 2025

8/10 Good

Rong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the staff are nice and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Apr 2025

6/10 Okay

miguel, helotes

Stayed 1 night in Apr 2025

8/10 Good

Wayne

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were so friendly, helpful and professional!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Strasbourg!

Amazing hotel in the heart of Strasbourg! Small hotel and quiet. Very friendly staff. Was here for the Christmas markets and they gave us great recommendations. Very close walking distance to all the major sights. Room was very clean and spacious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a few days stay in Strasbourg. Close to station and tram stops. Helpful staff on reception. Would recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Keivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for Christmas market with parking

The location was great and the staff were very helpful. Our room was just very cold and for some reason the heating (hot water radiator) was almost cold and not working. Staff was helpful but couldn’t find any other room because they were full and gave us extra blanket but it was still cold till somehow at 3am hot water came back and was better. Assuming this was just a one off I definitely recommend the hotel.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, separate toilet room from bathroom was different.
Stayed 3 nights in Dec 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant hotel

Clean, attractive, good amenities in room, friendly staff, nice breakfast. Would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Liam, Warriewood

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really friendly, the rooms were warm and clean, and it was really well positioned for exploring!
Stayed 1 night in Dec 2024

6/10 Okay

Kelly, Huntington Beach

Traveled with group, Traveled with family
Disliked: Amenities
Room not available at check in time. Had to come back and room was still not ready. Was offered coffee and then asked for money for coffee. Poor experience from start to finish. Upon check in room provided was a handicap room so configuration was odd. Handle to bathroom door was broken trapping in occupant until enough jiggling and movement allowed occupant to exit bathroom. Room hvac worked but must be dirty as or sinus would clog up in hotel and clear up when outside….
Stayed 2 nights in Dec 2024