6/10 Okay
Sarah
Apr 1, 2025
The young woman who was working late at night was very nice. The pool was unexpectedly closed, which was disappointing, but it happens. A fire alarm woke us one morning, which wasn't exactly pleasant, but again- it happens. Not faulting them for that. However, what COULD be helped is the lack of "do not disturb" signs. Each morning included awakening to housekeeping pounding on the door. Not blaming the employees for this when there's no way for them to know who is gone and who is in the room and wanting service- but we certainly weren't fans of the "just bang on the door and shout" method. Also, I requested a late check-out during the online check-in process but never heard anything back. When I inquired at the front desk about it on our last day I was told "oh, no one ever looks at that." So what's the point then? Not the end of the world but could be improved for sure.
Sarah
Stayed 3 nights in Mar 2025