Hotel with a restaurant but no room service during a pandemic!!!?
Check in was fast. The rooms were clean. Easy to find off 81.
The hotel was a little far from everything. The breakfast was ok.
Be warned, no indoor pool and bad customer service. It's clean, close to the highway but not close to town. We paid extra money for this hotel because they advertised an indoor pool and showed pics of one. However, the indoor pool is just an offshoot of the outdoor pool Andrew they share water, so the pool was unusable. Hotel staff couldn't locate towels or blanks to provide for the room. Would not stay here again for the price.
Clean and comfortable. For the price, breakfast should have been included
Great stay at a great price! The hotel was extremely clean, the service was professional, and had a great night's sleep. The mattress was the most comfortable of any that we slept on during a 3 week road trip! Loved waking up and looking out the window to see groundhogs playing on a beautiful golf course!
After seeing the low star rating I was concerned but the rooms were clean and comfortable. The staff was nice. I would rate it 4 stars for the business traveler who needs a good nights rest and is not looking for anything over the top. It does have a restaurant and bar for convenience.
Was a great stay. Staff was great with getting me in my room.
Have stayed here for 3 or 4 years running. A bit busier this time, though not terribly busy this time of year. Breakfast service was quite slow but otherwise enjoyed stay.
Let me just start by saying when I stay in a hotel I would like a nice clean hotel . When want to rough it I can rough it . This experience was quite rough . I stayed at this hotel with my wife and two children ages 10 and 15. The hotel is quite old and can use a renovation . The entire hotel always smells like smoke . When we arrived 15 minutes prior to check in time they informed us out room was still dirty and needed to be cleaned. Never tell people its dirty . So we waited 20 minutes until we were able to experience the smoke filled room with high ac which apparently was on to hide the smell . Dint work . The pool was hideous and had a thin skin which coated the.surface . And quite a bit of solid debris which made it through the skin and floated to the bottom . We were then woken early due to an errant misdialed phone call at 7:30 am. And the barking dog that added to it at 8:30am. We were also told all pets were kept on the first 2 floors, we were on the 6th. We that's my story . Enjoy.
A little more than we wanted to pay just to spend the night, but very nice motel. Ask for a room with golf course view, it's away from the interstate.
Holiday Inn Staunton Conference Center, an IHG Hotel places you within a 10-minute drive of Factory Antique Mall and Mary Baldwin College. This 3-star hotel welcomes guests with 117 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. It's centrally located in Staunton, connected to the convention center,4.6 mi (7.5 km) from Staunton Public Library, and also 4.8 mi (7.7 km) from Gypsy Hill Park.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10 AM.
Holiday Inn Staunton Conference Center, an IHG Hotel's 117 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include free newspapers, free local calls, and ironing boards.
Holiday Inn Staunton Conference Center, an IHG Hotel features a 24-hour fitness center, free WiFi in public areas, and a conference center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this golf hotel include a 24-hour business center, express check-in, and express check-out.
Hotel with a restaurant but no room service during a pandemic!!!?
Thanks for the review!
Check in was fast. The rooms were clean. Easy to find off 81.
Thank you for taking the time to write a review. We are happy to hear that you were satisfied with your stay.
Thank you!
The hotel was a little far from everything. The breakfast was ok.
Please come see us again when we roll out our new menus January 2019.
Be warned, no indoor pool and bad customer service. It's clean, close to the highway but not close to town. We paid extra money for this hotel because they advertised an indoor pool and showed pics of one. However, the indoor pool is just an offshoot of the outdoor pool Andrew they share water, so the pool was unusable. Hotel staff couldn't locate towels or blanks to provide for the room. Would not stay here again for the price.
Thank you for taking the time to write a review. We are sorry to hear that your stay was less than you expected. We are currently renovating the pool area to correct the problem you described. Please be assured that the service problem you experienced is extremely rare and we apologize sincerely that it happened at all. If there is anything we can do, please do not hesitate to contact us.
Clean and comfortable. For the price, breakfast should have been included
Great stay at a great price! The hotel was extremely clean, the service was professional, and had a great night's sleep. The mattress was the most comfortable of any that we slept on during a 3 week road trip! Loved waking up and looking out the window to see groundhogs playing on a beautiful golf course!
After seeing the low star rating I was concerned but the rooms were clean and comfortable. The staff was nice. I would rate it 4 stars for the business traveler who needs a good nights rest and is not looking for anything over the top. It does have a restaurant and bar for convenience.
Thanks for your review. We are sorry that it wasn't a better stay for you! If there is anything that could have made your stay better please let our hotel know.