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Swan Inn, Heathrow Airport

2.0 star property
Inn in Staines with a restaurant and a bar

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Photo gallery for Swan Inn, Heathrow Airport

Dining
Exterior
Lobby sitting area
Free self parking
Billiards

Reviews

3.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
16 High Street, Staines, England, TW19 7JS
  • Place, Bedfont Lakes Country Park
    ‪5 min drive‬
  • Place, Windsor Castle
    ‪14 min drive‬
  • Place, LEGOLAND® Windsor
    ‪17 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪11 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed (Shared)

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Single Room, 1 Twin Bed (Shared)

  • 64 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Double Room, 1 Double Bed

  • 90 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds (Shared)

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Twin Room, 2 Twin Beds (Shared)

  • 72 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Triple Room, Multiple Beds

  • 99 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed (Shared)

1 bedroom, soundproofing, iron/ironing board, bed sheets

Standard Double Room, 1 Double Bed (Shared)

  • 72 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Staines

Located in Stanwell, Swan Inn, Heathrow Airport is within a few miles (5 km) of sights such as Thames Path and Thames River. This 11-room inn welcomes guests with conveniences like a restaurant, a bar/lounge, and free self parking.
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What's nearby

  • Bedfont Lakes Country Park - 5 min drive - 2.5 miles
  • Windsor Castle - 14 min drive - 8.9 miles
  • LEGOLAND® Windsor - 17 min drive - 13.0 miles
  • Warner Bros. Studio Tour London - 30 min drive - 24.3 miles
  • Hyde Park - 39 min drive - 23.2 miles

Getting around

  • Ashford Station - 4 min drive
  • Heathrow Terminal 4 Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 16 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬5 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Costa Coffee - ‬5 min drive
  • ‪Pret A Manger - ‬6 min drive
  • ‪Wagamama - ‬6 min drive

About this property

Swan Inn, Heathrow Airport

Inn in Staines with a restaurant and a bar
At Swan Inn, Heathrow Airport, guests have access to free WiFi in public areas, a library, and a terrace. If you drive, put free parking to good use. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Additional amenities include a communal living room and a garden.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, ironing boards, and free toiletries.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mr.Singh's Kitchen

Things to do

  • Library

Family friendly

  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: noon
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Swan Inn B&B Staines
Swan Inn B&B
Swan Staines
OYO Swan Inn
The Swan Inn
The Swan Inn B B
OYO Swan Inn Heathrow Airport
Swan Inn, Heathrow Airport Inn
Swan Inn, Heathrow Airport Staines
Swan Inn, Heathrow Airport Inn Staines

Frequently asked questions

Is free cancellation available at Swan Inn, Heathrow Airport?

Swan Inn, Heathrow Airport provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What is there to do around Swan Inn, Heathrow Airport?

This inn is situated in Stanwell, close to Windsor Castle and Twickenham Stadium. You'll also find Thames River and Thames Path within a short drive.

Will I be able to park at Swan Inn, Heathrow Airport?

Yes, self parking is offered for free at the inn.

Does Swan Inn, Heathrow Airport have a casino on the premises?

No, Swan Inn, Heathrow Airport doesn't have a casino.

Will I find an indoor pool at Swan Inn, Heathrow Airport?

No, there is no indoor pool at this inn.

What amenities will couples enjoy at Swan Inn, Heathrow Airport?

Couples will appreciate amenities like a bar, a restaurant, and a terrace at this inn.

Are there hot tubs at Swan Inn, Heathrow Airport?

No, there isn't a spa tub at this inn.

Does Swan Inn, Heathrow Airport have a restaurant with a breakfast menu?

No, Swan Inn, Heathrow Airport doesn't have a restaurant that serves breakfast.

Will Swan Inn, Heathrow Airport allow pets to stay for free?

No, pets aren't allowed at Swan Inn, Heathrow Airport though service animals are welcome.

Does Swan Inn, Heathrow Airport have connecting rooms?

No, this inn doesn't feature connecting guestrooms.

How far is the airport from Swan Inn, Heathrow Airport?

The closest major airport to Swan Inn, Heathrow Airport is Heathrow Airport (LHR), which is 5.2 mi away (16 minutes by car). Another top airport is Farnborough (FAB), which is located 23.6 mi away (41-minute drive).

Are there rooms with balconies that I can book at Swan Inn, Heathrow Airport?

No, you won't find guestrooms with balconies at Swan Inn, Heathrow Airport.

Swan Inn, Heathrow Airport Reviews

Reviews

3.6
Rating 10 - Excellent. 16 out of 197 reviews
Rating 8 - Good. 10 out of 197 reviews
Rating 6 - Okay. 12 out of 197 reviews
Rating 4 - Poor. 32 out of 197 reviews
Rating 2 - Terrible. 127 out of 197 reviews

3.6/10

Cleanliness

4.4/10

Staff & service

3.4/10

Amenities

3.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Room Was Small the personn that works the place attitude is awful showers do not work properly at all not kept up to par at all do not go to this place
Stayed 1 night in Oct 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swan inn

Absolutely shocking .
Stayed 1 night in Oct 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

To be avoided

It was terrible. This “bed & breakfast” was booked and prepaid around 9h30 pm and reached a little past 10 pm. Only to discover that place was locked up, Pitch dark and unmanned. A doorbell did not work or gave no reply. Hotels.com did only respond by AI - completely useless. Local bypassers claimed that the place was run by criminals and a complete scam. Should be deleted from website asap. No suppiråø
Stayed 1 night in Jul 2025

6/10 Okay

Laurie

Stayed 1 night in Sep 2025

2/10 Terrible

Hayley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not stay had to find another hotel in town .Appauling even staff laughed and asked why we were there .Room disgusting not at all as described .A scam so they keep your money and u go elsewhere.Out of date snacks
2TVs as one did not work .No tea coffee
Bath no lighting no linen/towels
Poo in toilet
Cupboard rotten
Stayed 1 night in Sep 2025

2/10 Terrible

anthony

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was planning to stay two nights, but stayed one because it was so terrible.
Filthy stained pillow.
Stayed 2 nights in Sep 2025

2/10 Terrible

Carley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

NO NO NO NO NOT, EVER!

Please do NOT ever consider sleeping at this place. It is complelety unsanitary, this meaning dirty stained sheets, pillows and duvet covering a body fluid, infested, filth ridden mattress underneath. Shared bathroom for 11 separate rooms on the upstairs of a Public House, The Swan. We walked in and was instantly made very welcomed by the handful of locals. We check the room and realised instantly that being paid a million pounds wouldnt be enough to stay here!! The locals downstairs however are the most kindest, caring, funny people I have ever met. A local couple, in the pub allowed us to stay at their house with them for our 2 day stay and we will be friend's for life. DO NOT BOOK TO STAY HERE, CALL IN FOR A BEER BUT DONT EVER CHECK IN.
Stayed 1 night in Sep 2025

2/10 Terrible

Laurence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

The room did not even have a wash basin which was outside in a communal area which also provided access to the separate toilet and shower. The electric fan heater in the room didn’t work so it was cold. They didn’t serve breakfast so I had to find somewhere else.
Stayed 1 night in Sep 2025

2/10 Terrible

Chad

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

If you are desperate...

Only redeeming quality of the property was the proximity to the airport, and the lovely village. Damage to the ceiling above one bed, looked like it could fall through any time. Stains on the bedsheets, and on wall. Shared bathroom did not have a working sink in the toilet, had to use the sink out in the communal area (tap was loose). Inside room, the windowsill had damage and peeling paint. Electrical socket was broken and a safety hazard. Door lock system looked nice and modern, but wouldn't stand up to more than a heavy push. Even for a budget stay, this was worse than expected. Couldn't stay, and left to find another property last minute. Would appreciate a refund, probably left it cleaner than when we arrived, as we wiped down the handles...
Stayed 1 night in Sep 2025

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible It’s not a hotel it’s a brotel it’s so disgusting.
Stayed 1 night in Sep 2025

2/10 Terrible

Gareth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Kenny

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked one of our staff for 19 nights, on the first night he was shocked at the condition of the property. The walls were dirty and the door was covered in greasy hand marks. We requested he was moved to another room and the manager confirmed that the room was not that bad. In essence the room was disgusting and he left. The hotel has refused to refund the remaining 18 days and we are currently in discussions to get a full refund. Expedia has been useless in responding to our requests although we sent photos showing the condition of the room. I would not recommend Expedia to anyone and have contacted a solicitor who will now proceed to recoup our money. This hotel is still on the website and I wouldn’t put my dog in there.
Stayed 19 nights in Aug 2025

2/10 Terrible

Rachel

Bedding was dirty . Room was dirty .
Stayed 1 night in Aug 2025

2/10 Terrible

Kate

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My review is like so many others. The room was dirty with a cracked and stained ceiling above one bed. The bedding was dirty, with mould stains on one pillowcase. The bathroom was disgusting, with dirt and mould in the shower, a loose toilet seat and a broken tap with no handle. The carpets in the hallway were covered in dirt. In the “garden” the ash trays were full. There was nothing clean. We arrived at around 9 to find our booking had not been received (again mirroring the experience of others), and the professional host (as described in the Expedia entry) was not in a fit state to welcome guests. Very worryingly, in this family room there was a damaged plug directly over the double bed; this was lose and hanging off the wall with a missing chunk of plastic leaving a hole just right for small fingers to find their way into. Some reviews suggest this hotel is “ok for the price”. I do not agree. Basic I accept; unclean and unsafe I do not. We were booked in for two nights and left after one. Would had left sooner had there been somewhere else to go. I am disappointed that a place with so many issues is listed with no apparent vetting.
Stayed 2 nights in Jul 2025

6/10 Okay

stephen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sajid

I did not get to stay I could get in I had to book another hotel I want a refund
Stayed 1 night in Jul 2025

2/10 Terrible

waqar

Disliked: Cleanliness, amenities, property conditions & facilities
Issue with booking which was not the hotels fault . I was led to my room and the worker apologied as soon as he opened the door to show me in. The room was filthy, beer bottles and rubbish were everywhere. Bed was filthy and stains. I’ve seen prison rooms in better state. The photos are outdated and the room is at the standard of a hostel at best.
Stayed 1 night in Jul 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t use the airport as attraction to advertise because it is not close to airport at all.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Douglas

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I got to this venue and there was no one to welcome me . By chance one tenant let me in. The room was the worst room ever I rung the recommended mobile 9 times and no one ever answered it
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for

The staff were pleasant. The room adequate. It was just two single beds and a chest of drawers, which were broken! There was a tv, but we never tried it. There is a shared bathroom area for all rooms. The toilet room was okay but the basin didn't work and there was no toilet paper. The shower room was disgusting. There was a toilet with a broken seat and still no toilet paper. The shower was so dirty, ran slowly and was cold. No thank you! We just needed somewhere cheap for an overnight stay. I guess they are right when they say you get what you pay for. It was a really cheap night £46 for a twin room. I got what I expected for the money. I've tried to be as fair with my review but it was hard to justify scoring higher based on the state of the place.
Stayed 1 night in Jun 2025

2/10 Terrible

Joshua

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt itchy immediately staying here. My arms have broken out in rashes from shoulder to wrist. Will never stay here again TV didn’t work and there was no water pressure from taps. 0 stars if I could
Stayed 2 nights in Jun 2025

6/10 Okay

ivan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
It was what I expected for the price
Stayed 1 night in Jun 2025

2/10 Terrible

Ian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bedsheets were dirty pillows were dirty disgusting dirty floors had to pay again when I got there for some reason. Avoid at all cost
Stayed 1 night in Jun 2025