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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
Riverwalk hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Breakfast, lunch, dinner served; international cuisine
Room, 2 Twin Beds, River View | 1 bedroom, in-room safe, desk, blackout drapes
Room, 2 Twin Beds, River View | 1 bedroom, in-room safe, desk, blackout drapes
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
Thames Street, Staines, England, TW18 4SJ
  • Thorpe Park
    ‪4 min drive‬
  • Windsor Castle
    ‪13 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪11 min drive‬

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Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 Double Bed

  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout drapes

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | 1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, River View

8.0 out of 10
Very good
(1 review)
  • 168 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, River View

1 bedroom, in-room safe, desk, blackout drapes

Classic Double Room, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

1 bedroom, in-room safe, desk, blackout drapes

Family Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • 168 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Staines

Sunday London Staines-upon-Thames Heathrow T5 places you next to Thames River and Thames Path. This 88-room, 3-star hotel has conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.

What's nearby

  • Staines Bridge - 5 min walk - 0.3 miles
  • Thorpe Park - 4 min drive - 2.3 miles
  • Royal Holloway, University of London - 6 min drive - 2.9 miles
  • Windsor Castle - 13 min drive - 7.1 miles
  • LEGOLAND® Windsor - 15 min drive - 8.5 miles

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Nostrano Lounge - ‬3 min walk
  • ‪Nando's - ‬5 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

Riverwalk hotel with bars and a 24-hour front desk
Guests of Sunday London Staines-upon-Thames Heathrow T5 enjoy access to free WiFi in public areas, a business center, and a meeting room. Self parking is available for GBP 10.00 per day. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Coffee makers, portable fans, and safes are other standard amenities. Housekeeping is available on request.

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

Similar properties

Reception

B&B Hotel London Heathrow

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
8.6 out of 10, Excellent, 484 reviews
$76 nightly
The price is $91
Jul 20 - Jul 21
Total includes taxes and fees
B&B Hotel London Heathrow

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per day
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Frequently asked questions

Are free cancellation options available at Sunday London Staines-upon-Thames Heathrow T5?

Sunday London Staines-upon-Thames Heathrow T5 provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sunday London Staines-upon-Thames Heathrow T5?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Sunday London Staines-upon-Thames Heathrow T5 on Jun 30, 2025 start from $78.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sunday London Staines-upon-Thames Heathrow T5?

This hotel is located in Staines, just steps from Thames River and Thames Path, and within a short walk of Staines Bridge. You'll also find Thorpe Park and Runnymede within a short drive.

Will I be able to park at Sunday London Staines-upon-Thames Heathrow T5?

Yes, parking is offered for GBP 10.00 per day.

Does Sunday London Staines-upon-Thames Heathrow T5 feature a casino on the premises?

No, Sunday London Staines-upon-Thames Heathrow T5 doesn't have a casino.

Will I find an indoor pool at Sunday London Staines-upon-Thames Heathrow T5?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sunday London Staines-upon-Thames Heathrow T5?

Amenities that appeal to couples at this riverfront hotel include around-the-clock room service as well as 2 bars and a restaurant.

Are there hot tubs at Sunday London Staines-upon-Thames Heathrow T5?

No, there isn't a spa tub at this hotel.

Does Sunday London Staines-upon-Thames Heathrow T5 have a restaurant with a breakfast menu?

Yes, Sunday London Staines-upon-Thames Heathrow T5 serves continental breakfast for a surcharge each morning at Riverside Restaurant.

Will Sunday London Staines-upon-Thames Heathrow T5 allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sunday London Staines-upon-Thames Heathrow T5 for a fee of GBP 10 per pet, per day.

Does Sunday London Staines-upon-Thames Heathrow T5 have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sunday London Staines-upon-Thames Heathrow T5?

The closest major airport to Sunday London Staines-upon-Thames Heathrow T5 is Heathrow Airport (LHR), which is 9.3 mi away (21 minutes by car). Another top airport is Farnborough (FAB), which is located 21.5 mi away (40-minute drive).

Are there rooms with balconies at Sunday London Staines-upon-Thames Heathrow T5?

No, there aren't any guestrooms with balconies at Sunday London Staines-upon-Thames Heathrow T5.

Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 61 out of 151 reviews
Rating 8 - Good. 47 out of 151 reviews
Rating 6 - Okay. 21 out of 151 reviews
Rating 4 - Poor. 14 out of 151 reviews
Rating 2 - Terrible. 8 out of 151 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was just great! Helpfull and kind
Stayed 5 nights in Mar 2025

10/10 Excellent

Staci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff were prompt and courteous with requests. We especially enjoyed the lounge area. The hotel is conveniently located along the river, which provides a scenic walk to restaurants, shopping, and train station.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quaint hotel

Very friendly staff on an excellent position on the Thames
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 1 night in Feb 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, room comfort

Better than expected

Some of the reviews weren't great for this hotel so we were pleasantly surprised. The staff were friendly and helpful. The room was clean and comfortable. Good mid range hotel
Stayed 3 nights in Feb 2025

8/10 Good

Keith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience. My 3rd floor bedroom was very cold despite the provision of a small portable electric radiator which was ineffective and probably expensive to run. This differs to my travelling partner’s experience who said his was too hot. Other than that the hotel is finecc bc and I would use it again.
Stayed 1 night in Feb 2025

8/10 Good

REID

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Evelyn

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We stay here frequently. This time was for our anniversary. The location is perfect and the staff could not be any friendlier. We will be back soon
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in lovely room lovely veiw
Stayed 2 nights in Feb 2025

4/10 Poor

Richard

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down and not disability friendly hotel

While the staff are helpful and courteous, the hotel is poorly maintained and badly designed. There was no prior information about parking charges. The first room (61) was difficult to find, and upon arrival, I almost stepped on a loose nail from a detached wall kickboard (which I had to move back to the wall). The thin windows let in loud road noise, the shower curtain pole was rusted, the bath soap holder was broken, and the table’s veneer was peeling. There were no power sockets within a metre of the bed, which I needed for my medical device. After checking two other rooms, they placed me in a disabled-accessible room. As someone with wheelchair-bound family members, I found it disappointing. When considering wheelchair bound customers, a stain on the floor greeted me, the wardrobe was inaccessible, and the fridge (which could be used for medication) was unplugged with no way to turn it on. The fridge door opened the wrong way, the kettle was too high, and the bathroom towel rail was difficult to reach. The room faced the car park, but excessive furniture would make it hard for a wheelchair user to close the curtains. Definitely not what I expect from a Mercure or for the price paid given there were much cheaper options available with higher quality nearby. Oh and the heating doesnt appear to work, small portable radiators not btu suitable for the room size are provided without explanation that the heating isn’t timed.
Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was ok but needs a renovation which I believe is underway. It was a chilly night and if you opened the curtains the cold wind blew through a gap in the doors. The room looked dated as did the bathroom. Hot water took an age to come through and getting a balance on the shower tap between scolding hot and freezing cold needed the steady hand of a brain surgeon to get it just right(which I couldn’t get). The bar/restaurant area had basic tables and chairs and felt sterile. The main restaurant was closed , I believe for renovations, and this may be better once it is reopened. Noise from the nearby train line and planes taking off from Heathrow did disturb but hopefully, if renovated, double glazing will cure this and the cold draft. It is not a terrible hotel and the staff were friendly. The bed was comfortable and the room was clean. Parking was convenient and there is a ten pound overnight charge which is ok for parking that is lit and covered by CCTV. It is convenient for Heathrow as it is only one junction down. If you want luxury, pay the extra and stay at a Heathrow airport hotel. If you want to save a bit of money, this is probably a good option. Hopefully, a good renovation will improve the quality of the rooms.
Stayed 1 night in Jan 2025

6/10 Okay

Lawrence

Business traveler
Liked: Staff & service
Could do with a little TLC
Stayed 1 night in Oct 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip luxury

Clean comfortable room with a lovely river view. Bathroom needs a heater
Stayed 2 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Good hotel.

Great location, alongside the Thames my room had a wonderful view of the river. The beds were comfy and the room perfectly acceptable, though no frills. Service at the bar when I used it was excellent and friendly. My one gripe is that the cleaners seemed to start work in the corridors at 7am and I'm afraid that vacuuming in the corridor at 7.30 on a Sunday morning is not thoughtful.
Stayed 4 nights in Jan 2025

8/10 Good

Chau Tung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel ! Staff very polite!!
Stayed 1 night in Jan 2025

8/10 Good

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Inese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I stayed first time I was pleasantly surprised when I walked into the room. It was a good-sized room with a balcony. The bed was very comfortable. I had a great night's sleep. The second time was just as good as the first, and it exceeded all of my expectations.Hotel staff is exceptional⭐️⭐️⭐️⭐️⭐️I really liked the hotel, staff were fantastic and the location was really good. ⭐️⭐️⭐️⭐️⭐️ I would highly recommend this hotel and definitely stay there again ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Jan 2025

10/10 Excellent

Patryk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, pet friendly

Very nice hotel. Clean, nice staff, very surprised with the quality for the price. Deffinetly will stay next time.
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

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