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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
Riverwalk hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Breakfast, lunch, dinner served; international cuisine
Exterior
Exterior
Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board
Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Thames Street, Staines, England, TW18 4SJ
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪1 min walk‬
  • Place, Staines Bridge
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room, 1 Double Bed

  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, River View

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, River View

7.4 out of 10
Good
(6 reviews)
  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

7.4 out of 10
Good
(11 reviews)
  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds, River View

  • 168 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds

7.0 out of 10
Good
(9 reviews)
  • 168 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Staines

Located in Staines Town Centre, Sunday London Staines-upon-Thames Heathrow T5 is next to Thames River and Thames Path. This 88-room, 3-star hotel has conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.

What's nearby

  • Thames Path - 1 min walk - 0.0 miles
  • Thames River - 1 min walk - 0.1 miles
  • Staines Bridge - 5 min walk - 0.3 miles
  • Windsor Castle - 14 min drive - 7.2 miles
  • LEGOLAND® Windsor - 17 min drive - 8.5 miles

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • ‪Pret a Manger - ‬5 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

Riverwalk hotel with bars and a 24-hour front desk
Guests of Sunday London Staines-upon-Thames Heathrow T5 enjoy access to free WiFi in public areas, a business center, and a meeting room. Self parking is available for GBP 10.00 per day. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Coffee makers, portable fans, and safes are other standard amenities. Housekeeping is available on request.

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Exterior
ibis London Heathrow Airport
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  • Breakfast available
8.0 out of 10, Very Good, 2,974 reviews
$64 nightly
The price is $77
Dec 3 - Dec 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per day
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Frequently asked questions

Are free cancellation options available at Sunday London Staines-upon-Thames Heathrow T5?

Sunday London Staines-upon-Thames Heathrow T5 provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do close to Sunday London Staines-upon-Thames Heathrow T5?

This hotel is situated in Staines Town Centre, just steps from Thames River and Thames Path. You'll also find Thorpe Park and Virginia Water within a short drive.

Is parking available on site at Sunday London Staines-upon-Thames Heathrow T5?

Yes, parking is offered for GBP 10.00 per day.

Does Sunday London Staines-upon-Thames Heathrow T5 feature a casino on the premises?

No, Sunday London Staines-upon-Thames Heathrow T5 doesn't have a casino.

Will I find an indoor pool at Sunday London Staines-upon-Thames Heathrow T5?

No, there is no indoor pool at this hotel.

Is Sunday London Staines-upon-Thames Heathrow T5 a good place to stay for couples?

Amenities that appeal to couples at this riverfront hotel include around-the-clock room service as well as 2 bars and a restaurant.

Does Sunday London Staines-upon-Thames Heathrow T5 have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sunday London Staines-upon-Thames Heathrow T5 have a restaurant with a breakfast menu?

Yes, Sunday London Staines-upon-Thames Heathrow T5 serves continental breakfast for a surcharge each morning at Riverside Restaurant.

Will Sunday London Staines-upon-Thames Heathrow T5 allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sunday London Staines-upon-Thames Heathrow T5 for a fee of GBP 25 per pet, per day.

Does Sunday London Staines-upon-Thames Heathrow T5 have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sunday London Staines-upon-Thames Heathrow T5?

The closest major airport to Sunday London Staines-upon-Thames Heathrow T5 is Heathrow Airport (LHR), which is 9.3 mi away (21 minutes by car). Another top airport is Farnborough (FAB), which is located 21.5 mi away (40-minute drive).

Are there rooms with balconies at Sunday London Staines-upon-Thames Heathrow T5?

No, you won't find guestrooms with balconies at Sunday London Staines-upon-Thames Heathrow T5.

Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 125 out of 297 reviews
Rating 8 - Good. 87 out of 297 reviews
Rating 6 - Okay. 40 out of 297 reviews
Rating 4 - Poor. 26 out of 297 reviews
Rating 2 - Terrible. 19 out of 297 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Stayed 1 night in Oct 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Samara

Disliked: Cleanliness, staff & service, property conditions & facilities
My daughter arrived at the hotel and the room was not as advertised
Stayed 2 nights in Aug 2025

2/10 Terrible

Monesh Kumar, George Town

Disliked: Cleanliness, amenities, property conditions & facilities
I could hear everyone walking outside and room smell molded. They had a breakfast option but not for kids.
Stayed 1 night in Aug 2025

6/10 Okay

Jaspar

Liked: Cleanliness, staff & service
Nice views. Rooms were okay. The only real issue we had was with the unbearable heat of the room. The rooms have no air con, and due to a boiler room on that floor blasting out heat (they'd left the door open to presumably stop it from having a meltdown), the room was notably hotter than outside on an already hot evening. It made it very difficult to sleep
Stayed 2 nights in Aug 2025

4/10 Poor

Kenneth Raydon, Harare

Disliked: Property conditions & facilities
Would not ever go there again
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Lathika

Traveled with family
Disliked: Cleanliness, amenities
No pressure in showers, mouldy bathroom, no ventilation in the bedrooms, family room bed had no duvet and really bad mattress! Never going back again
Stayed 1 night in Aug 2025

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth the price

Upgraded to a river view room. Unable to open doors due to a restricter cable. Pictures on website look like you can. No aircon. Room and bathroom was in good condition and clean. Shower pressure terrible, toilet also quite hard d to flush. Check in took an age! Outside of hotel and stairways are tired need refurbishing
Stayed 1 night in Aug 2025

10/10 Excellent

Ibrahima, Hearst

Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the river view and the precious receptionist
Stayed 2 nights in Jul 2025

8/10 Good

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bathroom was terrible. Hard time adjusting water temperature. Water leaked everywhere when taking a shower. On the reverse side the breakfast was excellant.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but was in room 59. This was miles away, up and down corridors and stairs. Worse still, code for door didn't work on second day. Had to trek back to reception again after long day at work
Stayed 4 nights in Jul 2025

6/10 Okay

Brian

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Run down hotel. Not enough towels for occupants in room. Bathroom is very old. Lack of ventilation when it's warm. Breakfast is tasty.
Stayed 1 night in Jul 2025

10/10 Excellent

Pete

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a trip to Thorpe park with lovely staff and comfy rooms
Stayed 2 nights in Jul 2025

8/10 Good

C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Competitively price room

Good price, would stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Joe

Traveled with partner
Disliked: Amenities, property conditions & facilities
Overall the staff were helpful and friendly. The room was clean and tidy . The room was so warm with no air conditioning and the fan provided didn’t do much to help with the heat . There wasn’t many sockets to charge phones etc etc . The room needs updating very quickly it was very dated . The balcony was a nice addition to the room but would of been nicer if it was partitioned off from The next room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, assisted with my bags and my elderly father
Stayed 1 night in Jul 2025

6/10 Okay

Megan

Disliked: Property conditions & facilities, room comfort
Friendly
Stayed 1 night in Jul 2025

6/10 Okay

Ume James

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful people
Stayed 1 night in Apr 2025

8/10 Good

Geoffrey

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such good value for money given its location near Heathrow. Sitting on the banks of the Thames, it’s well worth a stay before flying.
Stayed 1 night in Jul 2025

6/10 Okay

Greta

Liked: Staff & service
Overall, the stay was okay for a short overnight stop. The check-in and check-out process was quick and easy, and the staff were friendly and helpful with directions to Heathrow! However, there were a few issues, but can’t complain for the price. My room was right next to the road, so there was quite a bit of noise from outside, and I could also hear people in the corridor and above, especially when they were walking, as the floorboards creaked constantly. I noticed a few ants in both the bathroom and bedroom, a hair in one of the cups, and a few on the pillows, along with some marks on the bedsheets. Despite these issues, it served its purpose as a convenient overnight stay near Heathrow - just needs a bit more attention when it comes to cleanliness.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

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