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Staines City Centre by Charles Hope

3.5 star property

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Photo gallery for Staines City Centre by Charles Hope

A modern apartment with a dining area, kitchen, and living room.
A modern kitchen with wooden cabinets, a dining area with chairs, and a black floor lamp.
A modern kitchen with wooden cabinets, a glass dining table, and a coffee maker.
A rooftop terrace with a brick wall, a view of the cityscape, and a building with chimneys.
A bedroom with a bed, bedside tables, and a view of the outside.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Brixham Court, 50-54 High Street, Staines, England, TW18 4DY
  • Place, Thames Path
    ‪2 min walk‬
  • Place, River Thames
    ‪3 min walk‬
  • Place, Staines Bridge
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪17 min drive‬

Room options

View all photos for One Bedroom Apartment - Balcony

A bedroom with a bed, bedside tables, and a view of the outside.

One Bedroom Apartment - Balcony

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom Apartment - Balcony

A bedroom with a sloped ceiling, a bed with a wooden headboard, and a large window with a view of a balcony.

Two Bedroom Apartment - Balcony

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for One Bedroom Apartment - Balcony

Desk, iron/ironing board, WiFi (free), individually decorated

One Bedroom Apartment - Balcony

  • 602 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Two Bedroom Apartment - Balcony

Desk, iron/ironing board, WiFi (free), individually decorated

Two Bedroom Apartment - Balcony

  • 850 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Staines

Located in Staines Town Centre, Staines City Centre by Charles Hope is within a 5-minute walk of sights such as River Thames and Thames Path. Each of the 11 rooms at this 3.5-star apartment building includes a kitchen, a dining area, and a sitting area.
View more Apartments in StainesOpens in a new window

What's nearby

  • Thames Path - 2 min walk - 0.1 miles
  • River Thames - 3 min walk - 0.2 miles
  • Staines Bridge - 6 min walk - 0.4 miles
  • Eclipse Leisure Centre - 18 min walk - 1.0 mile
  • Staines Reservoirs - 19 min walk - 1.0 mile

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪Staines Food Court - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Pret a Manger - ‬1 min walk

About this property

Staines City Centre by Charles Hope

At Staines City Centre by Charles Hope, guests have access to features like express check-in and express check-out.
Each apartment is individually decorated and features a kitchen and space to spread out with a dining area and a sitting area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an espresso maker, and an ironing board. Weekly housekeeping is available.

Similar properties

Lobby
Sunday London Staines-upon-Thames Heathrow T5
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
7.8 out of 10, Good, 535 reviews
$79 nightly
The price is $95
Jul 31 - Aug 1
Total with taxes and fees
Sunday London Staines-upon-Thames Heathrow T5

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per day)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: GBP 15 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 11 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for GBP 15 per pet, per stay
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 15 per day (1640 ft away)
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staines City By Charles Hope
Charles Hope Apartments Heathrow South
Staines City Centre by Charles Hope Staines
Staines City Centre by Charles Hope Apartment
Staines City Centre by Charles Hope Apartment Staines

Frequently asked questions

Is a free cancellation option available at Staines City Centre by Charles Hope?

Staines City Centre by Charles Hope provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Staines City Centre by Charles Hope?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Staines City Centre by Charles Hope on Jul 19, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Staines City Centre by Charles Hope?

This apartment is situated in Staines Town Centre, just steps from River Thames and Thames Path, and within a short walk of Staines Bridge. You'll also find Thorpe Park and Virginia Water within a short drive.

Is there parking available at Staines City Centre by Charles Hope?

No, this apartment doesn't offer parking.

Does Staines City Centre by Charles Hope feature a casino?

No, Staines City Centre by Charles Hope doesn't have a casino.

Is there an indoor pool at Staines City Centre by Charles Hope?

No, there is no indoor pool at this apartment.

Is Staines City Centre by Charles Hope a good place to stay for couples?

Couples will appreciate amenities at this apartment, including a kitchen in each apartment plus a city view and a kitchenette in some.

Are there hot tubs at Staines City Centre by Charles Hope?

No, there isn't a spa tub at this apartment.

Does Staines City Centre by Charles Hope have a restaurant that serves breakfast?

No, Staines City Centre by Charles Hope doesn't have a restaurant that serves breakfast.

Will Staines City Centre by Charles Hope allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Staines City Centre by Charles Hope for a fee of GBP 15 per pet, per stay.

Are there connecting rooms at Staines City Centre by Charles Hope?

No, this apartment doesn't feature connecting guestrooms.

Where is the closest airport to Staines City Centre by Charles Hope?

The closest major airport to Staines City Centre by Charles Hope is Heathrow Airport (LHR), which is 7 mi away (19 minutes by car). Another top airport is Farnborough (FAB), which is located 21.9 mi away (40-minute drive).

Are there rooms with balconies at Staines City Centre by Charles Hope?

Yes, some apartments at Staines City Centre by Charles Hope offer a balcony and may feature city views.

Staines City Centre by Charles Hope Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 48 reviews
Rating 8 - Good. 20 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 3 out of 48 reviews

8.6/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Dajana

Liked: Communication, listing accuracy
Disliked: Check-in
Did not end up staying. Had trouble getting the door to open.
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Jessica

Disliked: Cleanliness, check-in, communication, listing accuracy
Bedding was dirty and had cigarette burns in it… check in was awful due to wrong information given…kitchen was dirty and so was the sofa! Really awful value for money
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good quality accommodation and great prices. Very convenient to amenities and transport
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Noemi

Liked: Amenities, property conditions & facilities, communication
Nice and spacious apartment, I love it!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Beautiful apartment very conveniently situated
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was excellent, very clean with everything you could need. I would have given it 5 stars but unfortunately the mattress was too thin and I could feel the springs through it, so not very comfortable. A thicker more expensive mattress or at least a thick mattress topper. Would solve the issue. Central location in Staines Upon Thames, so super convenient. Would I stay here again, the answer is Yes.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved that this property was in the heart of things. All kinds of shops very close. The train was just about a 10 minute walk. We enjoyed our stay and would stay again if we were in the area.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Nicole

Liked: Communication
Very nice and safe flat in the Center of Staines, friendly staff, honest and trustworthy Agency
Stayed 12 nights in Oct 2024
Verified

8/10 Good

pauline

Liked: Cleanliness, amenities, property conditions & facilities, communication
Poor directions to entrance
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Matthew

Liked: Room comfort
Rooms overall were really nice. Good location for Thorpe park, the retail park and a restaurants. However, when entering the property it stunk of stale cigarette smoke.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Megan

Liked: Cleanliness, room comfort, communication

Comfortable and spacious apartment. Perfect 👌

Spacious, clean and well presented apartment. 2 double bedrooms and 2 full size bathrooms. Well equipped kitchen. We had a really pleasant, comfortable stay and would definitely recommend to others. Right in the town centre but very quiet. Slept so well.
Stayed 1 night in Apr 2025
Verified

8/10 Good

sean

Liked: Cleanliness, room comfort

Fantastic but difficult to locate

Fantastic apartment but finding the entrance and gaining entry was a nightmare.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

salum

Disliked: Cleanliness, property conditions & facilities, communication
worst place ever so not understanding
Stayed 1 night in May 2025
Verified

8/10 Good

david

Liked: Cleanliness, room comfort
To much hastle trying to make booking, wanting I.D.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Suzy

Liked: Cleanliness, property conditions & facilities
The property we stayed in was beautiful, equipped with everything you needed. The only downside was the hot water for the showers ran hot for 1/2minutes then went freezing cold. We did report this and somebody was meant to come out to resolve this but unfortunately the 2 nights we was their the problem didnt get resolved the comunication wasnt brilliant. The matter was never resloved.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, room comfort, communication

Excellent stay

Don’t be put off by the exterior of the property. Access is from the rear of the shops. I’ve stayed in two different apartments and both have been clean, well equipped, spacious & comfortable. Lovely & quiet inside the apartment, I didn’t hear any other guests other than the odd door closing. As you’re on the high street there are plenty of shops and restaurants to choose from. The Charles Hope are now my go to apartments if I’m working in the area.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Saija

Liked: Cleanliness, property conditions & facilities
Apartment was nice and tidy. There was missing some dishes, like glasses. There was no elevator and our apartment was in third floor. One of our guests was in wheelchair, but fortunately was abble to use walking sticks in stairs, but it was a bit hard. Overall I give 4/5 stars.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
The only real issue that was experienced was access to the property at the beginning. I found this an irritation which was resolved by the support team on the phone. I was worried about the location and it was strange to access from a service road and also that the initial door access was left open a number of times. The room was clean, tidy and a great location.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Greg

Liked: Cleanliness

Good base to sleep and day travel

They really need to emphasize that the entrance is at the rear of the building in a shipping and receiving lot. On the good side: Convenient location for shopping Convenient location for transit Modern kitchen and bathroom On the not so good side: Noisy slamming doors. Hard bed. Lots of stairs to apartments. Limited supplies in kitchen. No view other than trucks loading goods.
Stayed 4 nights in May 2025
Verified

8/10 Good

naval kumar

Liked: Property conditions & facilities
no lift and just stairs not easy to go to third floor with luggage.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kaleigh

Liked: Cleanliness, room comfort
Overall this apartment was a fantastic stay! Located just above Staines (literally any shop you might need is within a 5 minute walk), the apartment was private but not desolate and surprisingly quiet for its location so close to the main public spaces. As mentioned in previous reviews, it was a nightmare trying to find the entrance (you have to go down a side street and walk through a partitioned truck loading zone), especially when arriving in mid-afternoon amongst schools letting out and commuters heading home. However, once we found the correct entrance and made our way to the apartment, we were very pleased with how clean and spacious the area was! The mattress left a bit to be desired (very thin and sometimes springs could be felt), but the linens were very clean and otherwise comfortable. The kitchen was well stocked to be able to cook. The shower was plenty spacious, but the tiles just outside were a bit loose and could be felt rocking when stepped on getting in and out. Another huge plus, the apartment is a short 10 minute walk from a very nice public train station making it very tourist friendly if you’re looking to plan trips into Zones 1-5 for tours or sightseeing! Overall a great stay…once we got there! Staff on site were very friendly upon check-out, even offering to help us store our luggage for a brief period before our train. However, in trying to find the entrance and proper location for the apartment, staff on the phone were not as helpful.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, communication
Perfekt beliggenhed midt i byen. Stor fin lejlighed. Rent og pænt.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Murray

Liked: Cleanliness, room comfort

Subway smells is not bread of heaven.

Lovely Appt. just a few snags/ideas. The oven doesn't work properly. The smell from ‘Subway’ is minging. Stick some comestibles in the fridge/cupboard, salt n pepper would be good, olive oil. Other than that, really comfy secure place.
Stayed 7 nights in Mar 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Great

Nice place, clean modern and pretty spacious. Lots of amenities nearby as its located near a retail park.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Sam

Liked: Cleanliness, room comfort, communication

Great stay

Enjoyed our time here. Nice modern apartment which was comfortable during our stay. Would definitely stay at a Charles Hope apartment again.
Stayed 2 nights in Aug 2021