Had reserved a room well in advance. Got there at 10pm after driving all day and we were all exhausted, and we were turned away. Told their computers went down and they could not check us in. We were left to scramble to find somewhere else to stay. They should have notified us in advance or have a backup plan for admitting guests when the primary system is offline.
The staff was very friendly and professional.
I needed a place to stay overnight for a funeral and booked with Hilton. I got a great deal from Orbitz for a double queen room with kitchen. The room was spacious, clean and had all the amenities that it states in the description. It is also located central to Quantico base and cemetery. The staff was wonderful and very accommodating. My sister and niece's also stayed here and we were meeting up that evening for a family dinner, after no luck calling restaurants to try and accommodate 10 people, we decided to order a pizza and sit in their outdoor area. My sister asked the ladies at the desk where to order food and they had a few suggestions and also offered up their meeting room for our family to enjoy. This was going over and above what they needed to do and since this was an especially difficult time for my family their gesture made the stay more comfortable. I do not know the ladies names at the desk but your company is very luck to have them. I am a team leader for a grocery chain and to have such amazing team members is key to satisfying guests. Thank you for making my family and I feel more comfortable in a difficult time.
Clean room and comfortable bed. Definitely would stay again!
These rooms were clean and stylish. The staff was friendly and they took extra precautions to make sure the surfaces of the room were clean. They don’t have a stove top in the kitchen but do have a portable one that we were able to use. The kitchen was fully stocked with dish ware and cooking utensils. The gym was a bit small but still nice, I didn’t use the pool but didn’t have time. I would definitely stay there again!
I love the layout of the room and how conveniently located it is to a lot of different restaurants and store. Location is everything!! The hotel was clean and the cleaning service did a great job on our room. I left valuables in and exposed in the room and nothing was touched or missing. Thank you!! Great experience and we have already made this our official hotel when we come into town.
The hotel is located in between two RV parks. The breakfast various egg meals was plastic wrapped on styrofoam trays which required microwaving. There room was ok -- but only 2 pillows on the bed and the carpet was individual squares that were not seamed together properly. Based on comparable hotels in the area, this stay over priced.
The shower didn’t work properly. It took two days to get it to fix where it work enough to take a shower but it was still broken. They did not have a similar room to move us to. They let us shower in another room located on the same floor.
The staff was very friendly, especially Bridget. They let us do a late checkout which was very helpful as we head to Japan.
It was very clean, new hotel with all the amenities
The room was neat and clean. The room was equipped with everything that was needed
Nice hotel to stay. Good accomodations & easy access to stores & gas stations, nearby catholic & episcopalian church ( es), I- 95 & Quantico..
Nice hotel, clean spacious room with very efficient staff. Complimentary breakfast was of good quality and offered lots of choices. Hotel entrance is a bit tricky to find would be the only complaint.
people w/ allergies cannot use feather/down pillows and blankets This hotel had NO pillows in the entire building that were not feather/down. Hard to bring your own pillow on long flights with little luggage allowed.
Located 2.7 mi (4.4 km) from Government Island, Home2 Suites by Hilton Stafford Quantico is within a 10-minute drive of Marine Corps Base Quantico. This 100-room, 3-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.
Free buffet breakfast is served each morning from 7:00 AM to 10:00 AM.
The 100 accommodations feature kitchenettes and space to spread out with sitting areas. Guests can enjoy LCD TVs and stay connected with free WiFi and wired Internet. Other standard amenities include sofa beds, coffee makers, and free local calls. Housekeeping is available on request.
At Home2 Suites by Hilton Stafford Quantico, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Had reserved a room well in advance. Got there at 10pm after driving all day and we were all exhausted, and we were turned away. Told their computers went down and they could not check us in. We were left to scramble to find somewhere else to stay. They should have notified us in advance or have a backup plan for admitting guests when the primary system is offline.
The staff was very friendly and professional.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very glad you enjoyed your stay. We look forward to you staying with us in the future.
I needed a place to stay overnight for a funeral and booked with Hilton. I got a great deal from Orbitz for a double queen room with kitchen. The room was spacious, clean and had all the amenities that it states in the description. It is also located central to Quantico base and cemetery. The staff was wonderful and very accommodating. My sister and niece's also stayed here and we were meeting up that evening for a family dinner, after no luck calling restaurants to try and accommodate 10 people, we decided to order a pizza and sit in their outdoor area. My sister asked the ladies at the desk where to order food and they had a few suggestions and also offered up their meeting room for our family to enjoy. This was going over and above what they needed to do and since this was an especially difficult time for my family their gesture made the stay more comfortable. I do not know the ladies names at the desk but your company is very luck to have them. I am a team leader for a grocery chain and to have such amazing team members is key to satisfying guests. Thank you for making my family and I feel more comfortable in a difficult time.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very glad you enjoyed your stay. Again our condolences to your family. We look forward to you staying with us in the future.
Clean room and comfortable bed. Definitely would stay again!
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very glad you enjoyed your stay. We look forward to you staying with us in the future.
These rooms were clean and stylish. The staff was friendly and they took extra precautions to make sure the surfaces of the room were clean. They don’t have a stove top in the kitchen but do have a portable one that we were able to use. The kitchen was fully stocked with dish ware and cooking utensils. The gym was a bit small but still nice, I didn’t use the pool but didn’t have time. I would definitely stay there again!
I love the layout of the room and how conveniently located it is to a lot of different restaurants and store. Location is everything!! The hotel was clean and the cleaning service did a great job on our room. I left valuables in and exposed in the room and nothing was touched or missing. Thank you!! Great experience and we have already made this our official hotel when we come into town.
The hotel is located in between two RV parks. The breakfast various egg meals was plastic wrapped on styrofoam trays which required microwaving. There room was ok -- but only 2 pillows on the bed and the carpet was individual squares that were not seamed together properly. Based on comparable hotels in the area, this stay over priced.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are always looking to improve guest satisfaction. We sincerely apologize for not letting you know our systems were down due to outage to phones and internet. We look forward to you staying with us in the future. Sincerely, The Front Desk