Great place to relax. Staff also is awesome. No issues
I was disappointed in the hotel for it being a Marriott. The pool did not look like it had been skimmed in days with dead knats and bugs in it. The web page said that the restaurant was open but it was not. The staff at check in does not tell you what they are and are not doing amenities wise. Door to our room stuck and needs tightened or shaved down.
Fellow fixing the cable outage 👍 wish italian restaurant was open
Excellent property for the price. Staff was friendly
We went because my daughter was getting married. When we got to the facility they didn't have any amenities. Nothing was open including restaurant, bar etc. We had to go out for breakfast & nothing decent was close by so we ended up having burger king for breakfast which was disgusting. They didn't have housekeeping , our room was not ever cleaned or garbage taken out or bed made. I complained to front desk & they told me that because I booked through a third party that I have to check with them about a discount. I called up Orbitz & they then called the hotel & they told them that they can only take off $10 day. I was very dissapointed.I will never stay ther again.
great STAFF. I cant remember the young lady name that checked us in very polite and spoke every time she saw us. Great property to stay. Christian you are doing a great job. thanks for everything.
Like the structure and location Do not like the $7 parking surcharge Breakfast was good
Staff accommodating my late check-in. Cleanliness and golf course
About 90% of our experience was negative. There were a few staff including Igor and Venus, that did their very best to accommodate us, and we are very thankful to them. We were not able to check into our hotel until 8pm, check in started at 4. We had some technical difficulties with the air conditioner and the sink was messed up. We did not have enough towels. The whole thing has been a disaster. We will not stay here again.
The room they gave us was not what we paid for. We reserved and paid a king size bed room and they gave us a 2 separated beds room. No matter how much we explained it was a mistake on they siide they firmly refused to move a finger to accomodate us. We will never go back.
I was so unhappy with my stay. When I go on vacation one of the most important things for me is to sleep comfortably. Check in went seamlessly. The lady who checked me in was informative and kind. My problem was the room. I got in late and just wanted to crash to bed. The roomed smelled a little funny, the bathroom looked like it was just restocked but not cleaned. I found body hair in several areas in the restroom. The toilet seat lid had a nasty yellow stain. Not a small stain it was a huge stain. This just really made me feel like the rooms don’t get cleaned. The ac made a weird noise all night. Overall a horrible experience. The only thing I don’t have complaints about was the staff.
Very LOUD party going on well into the night! It could be heard from inside the room. The 2 inch gap under the door allowed for all the noise - music and yelling DRUNKS - to come into the room unabated! Calls to guest services were of no use.
World Golf Village Renaissance St. Augustine Resort places you within a 10-minute stroll of popular attractions such as World Golf Hall of Fame and World Golf Village. This 4-star resort welcomes guests with 301 rooms and conveniences like a golf course, an outdoor pool, and a 24-hour health club.
This resort serves as home to a cocktail bar, along with a restaurant that specializes in Mediterranean cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.
All 301 air-conditioned rooms feature iPod docks, refrigerators, and minibars. Guests can expect to find WiFi and 32-inch Smart TVs with satellite channels and Netflix. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and fans.
At World Golf Village Renaissance St. Augustine Resort, guests enjoy a golf course, an outdoor pool, and a 24-hour health club. Parking is USD 10 per day (USD 20 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this golf resort include a spa tub, free WiFi in public areas, and conference space.
Great place to relax. Staff also is awesome. No issues
I was disappointed in the hotel for it being a Marriott. The pool did not look like it had been skimmed in days with dead knats and bugs in it. The web page said that the restaurant was open but it was not. The staff at check in does not tell you what they are and are not doing amenities wise. Door to our room stuck and needs tightened or shaved down.
Fellow fixing the cable outage 👍 wish italian restaurant was open
Excellent property for the price. Staff was friendly
We went because my daughter was getting married. When we got to the facility they didn't have any amenities. Nothing was open including restaurant, bar etc. We had to go out for breakfast & nothing decent was close by so we ended up having burger king for breakfast which was disgusting. They didn't have housekeeping , our room was not ever cleaned or garbage taken out or bed made. I complained to front desk & they told me that because I booked through a third party that I have to check with them about a discount. I called up Orbitz & they then called the hotel & they told them that they can only take off $10 day. I was very dissapointed.I will never stay ther again.
great STAFF. I cant remember the young lady name that checked us in very polite and spoke every time she saw us. Great property to stay. Christian you are doing a great job. thanks for everything.
Like the structure and location Do not like the $7 parking surcharge Breakfast was good
Thank you for the rating. Please let us know how we can make your next stay a 5 out of 5!