Roaches, sticky floor, toilet pull chain broke and couldnt flush, 130am the smoke alarm needed a new battery and front desk couldn't be bothered and told me to live with the chirping until morning. What was I thinking trying to save a few bucks with this place. Boooo
Checked in our floors were covered in sand the door on the mini fridge looked rusted we were there 5 nights housekeeping only came in once with clean towels once on night 3 and that’s because we had to track her down and ask and was told we had to wait till she cleaned all the other rooms by time we left our trash was overflowing and we had to take it out our selves
This was a disappointing stay to say the least. We were here for 2 nights. The room was huge, but that was the end of the good. There was one tissue left in the box, 1/2 roll of toilet paper and the remote didn’t work. We called to get these things addressed and were told maintenance would have to be called but the front staff didn’t think he would show because “he’s too lazy.” It took more than two hours for any of this to be fixed. There is no coffee pot, and the place wasn’t very clean. The staff was not overly friendly. If you just need a cheap place to lay down, I would still consider somewhere else. Never again! The people next door were so loud all night and were living there. The surrounding area was a bit sketchy and I definitely wouldn’t be out alone very late.
We saw multiple bugs (looked like little roaches). They were in the bathroom and in the mini fridge. We paid for a room with ‘upgraded bedding’. This upgraded bedding included an uncomfortable bed, regular sheets, small pillows and a very thin old blanket. The trash cans outside the hotel were overflowing with litter.
Nice large clean room. Great value for our weekend getaway. Was alittle confusing finding out how to get our room ( we were really late checkin) but we are grown ups so it worked out
This was the lowest price in the area. Room was large. TV and WiFi worked well. There were small roaches in the bathroom and a couple by the television that I had to kill. Bathroom needs all fixtures replaced...not secure and falling off walls. No microwave was not expected. Long walk for inside hallway to room.
Easy check in/out clean property phone in room didn’t work
If nothing else, the odor in the hall ways. They did have a guest laundry.
it was clean and the staff and housekeeping were friendly. I was able to do my laundry there.
well there was no room service but the maids gave me what i needed.
its very clean. i like the view out of my back door. it was non smoking so i smoke outside.
The property was about 16 mins away from St. George St. The property was very unattended. Seemed like half of the place was being teared down. It did not look good. The room was okay, had a funny smell. I was very glad I only stayed there for 1 night. I couldn't have stayed longer.
The clerk is in the wrong profession. The room is dirty and the toilet is stopped up!!! There's a dog scratching and barking at our door.
The room was so out dated, ceiling and walls had stains, spider webs! didn't smell fresh, smelled musty...seemed like everything was falling apart...
The bad first: Hallway ceiling had a massive leak. The pool was ok, but the few chairs on deck are torn up; you can sit in maybe 3. There are no lights around pool. Toilet didn't flush right. Patio door wouldn't open. There was an art bag and bra left in our room from previous guest. The good: Rooms were updated. Beds were comfortable.
Rooms were clean. Breakfast was good. Close to highway
St. Augustine Premium Outlets is a short stroll from Super 8 by Wyndham St. Augustine, and other popular attractions like Castillo de San Marcos are within a 15-minute drive. This motel has 62 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning.
All 62 rooms feature balconies, refrigerators, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls and desks are also standard.
Guests of Super 8 by Wyndham St. Augustine enjoy features like an outdoor pool, free WiFi in public areas, and free newspapers. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. This motel also has laundry facilities.
Roaches, sticky floor, toilet pull chain broke and couldnt flush, 130am the smoke alarm needed a new battery and front desk couldn't be bothered and told me to live with the chirping until morning. What was I thinking trying to save a few bucks with this place. Boooo
Checked in our floors were covered in sand the door on the mini fridge looked rusted we were there 5 nights housekeeping only came in once with clean towels once on night 3 and that’s because we had to track her down and ask and was told we had to wait till she cleaned all the other rooms by time we left our trash was overflowing and we had to take it out our selves
We are so sorry for the issues you incurred, please accept our apologies for any inconvenience caused, Thank you for participating in our survey.
Thank you for participating in our survey.
This was a disappointing stay to say the least. We were here for 2 nights. The room was huge, but that was the end of the good. There was one tissue left in the box, 1/2 roll of toilet paper and the remote didn’t work. We called to get these things addressed and were told maintenance would have to be called but the front staff didn’t think he would show because “he’s too lazy.” It took more than two hours for any of this to be fixed. There is no coffee pot, and the place wasn’t very clean. The staff was not overly friendly. If you just need a cheap place to lay down, I would still consider somewhere else. Never again! The people next door were so loud all night and were living there. The surrounding area was a bit sketchy and I definitely wouldn’t be out alone very late.
Thank you for participating in our survey ,Please accept our apologies on any inconvenience caused.
We saw multiple bugs (looked like little roaches). They were in the bathroom and in the mini fridge. We paid for a room with ‘upgraded bedding’. This upgraded bedding included an uncomfortable bed, regular sheets, small pillows and a very thin old blanket. The trash cans outside the hotel were overflowing with litter.
Thank you for participating in our survey, Sorry you were disappointed with your stay, We apologize for any inconvenience or discomfort caused.
Nice large clean room. Great value for our weekend getaway. Was alittle confusing finding out how to get our room ( we were really late checkin) but we are grown ups so it worked out
Clean and comfortable lodgings are paramount to a wonderful experience, so we're glad that yours met our high standards in hospitality. We look forward to earning another high rating from you the next time you're in town, so visit Super 8 St. Augustine again!
This was the lowest price in the area. Room was large. TV and WiFi worked well. There were small roaches in the bathroom and a couple by the television that I had to kill. Bathroom needs all fixtures replaced...not secure and falling off walls. No microwave was not expected. Long walk for inside hallway to room.
Please accept our apologies for any unwelcomed visitors, We will definately look into these issues, Thank you for your feedback.
Easy check in/out clean property phone in room didn’t work
Dear Ross, An incredible stay often starts with a seamless check-in, and we're thrilled to hear that this was the case for you! We're also glad you loved our dedication to cleanliness, though we have passed along your concerns regarding your in-room phone. We hope to have this matter rectified shortly and would love to welcome you back for an even better experience the next time you're in town.
If nothing else, the odor in the hall ways. They did have a guest laundry.
Thank you for participating in our survey we do appreciate your feedback
All feedback is welcome, and we appreciate you taking the time to share your comments with us. It is unfortunate to hear about your concerns, and we apologize for your experience. It is our intention to provide clean and well-maintained accommodations, as well as responsive service. We will review your comments with our team. All the best to you, and we wish you happy travels ahead.